Hello Don and thank you for the feedback you posted on The Home Depot website regarding the Moen Verso 8-Spray Dual Wall Mount Fixed and Handheld Shower Head 1.75 GPM in Spot Resist Brushed Nickel. We appreciate your business and regret this product did not meet your expectations. Our product specialists are available for pre-purchase, installation, and warranty assistance. They can be reached at 1-800-289-6636 and are available Monday through Friday from 8:00 am – 7:00 pm Eastern Time.