The door makes a very loud and unpleasant klanging sound that reverberates every time you open and close it. When a cooking cycle ends and it starts to beep, it doesn't stop even after you open the door. It keeps beeping five times even if you open the door after one beep. That's just ridiculous, as well as extremely irritating. There's no way to mute the sound that I know of. This is HD's house brand. Surely it can do better.
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Response from MCA CorporationApr 2, 2024
We are sorry to hear you’re having issues with our appliance. Please contact our Customer service for further assistance at 888-775-0202 or via email https://mcappliance.com/
Mar 31, 2024
Now I know why there was no display model
I bought this because it was the right size and power. But if I had seen one out of the box before purchasing it I never would have bought it. For one thing, as someone else has mentioned, the settings are impossible to see and you need a flashlight to know what you're doing. And when you open and close the door, it makes a loud clanging sound that reverberates, making it sound and feel really cheap, like a toy. This is your house brand, Home Depot. Surely you can do better.
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Mar 31, 2024
Now I know why there was no display model
I bought this because it was the right size and power. But if I had seen one out of the box before purchasing it I never would have bought it. For one thing, as someone else has mentioned, the settings are impossible to see and you need a flashlight to know what you're doing. And when you open and close the door, it makes a loud clanging sound that reverberates, making it sound and feel really cheap. This is your house brand, Home Depot. Surely you can do better.
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Mar 27, 2024
Sleek and powerful, but not well lighted. Dark cooking chamber and touch pad controls hard to see because they don’t light up. Works fine provided I wear my headlamp all the time.
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Response from MCA CorporationMar 28, 2024
We appreciate your positive review, Thank you for your comment I have forwarded your email to our sourcing department. Thank you for being a valued customer.
Verified Purchase
Mar 27, 2024
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Verified Purchase
Mar 27, 2024
Bought it online and had it shipped for free. Nice size and 900 watts
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Verified Purchase
Mar 23, 2024
Impossible to use button choices, can’t use timer and power level together or any other combo
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Response from MCA CorporationMar 25, 2024
We are sorry to hear you’re having issues with our appliance. Please contact our Customer service for further assistance at 888-775-0202 or via email https://mcappliance.com/
Verified Purchase
Mar 22, 2024
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Verified Purchase
Mar 20, 2024
It is great and compact! I have it for my home office and the two times I used it, the items heated up well! Great price also!
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Response from MCA CorporationMar 20, 2024
We appreciate your positive review, Thank you for being a valued customer.
Verified Purchase
Mar 20, 2024
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Verified Purchase
Mar 20, 2024
Power less than I expected, otherwise, it works well.
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Response from MCA CorporationMar 20, 2024
We appreciate your positive review, Thank you for being a valued customer.
Verified Purchase
Mar 20, 2024
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Verified Purchase
Mar 17, 2024
Only the clock on the display panel lights up.
Even with all the kitchen lights on we are unable to see the numbers on the display panel. I'm going to try some illuminated number stickers to see if this helps. The microwave works fine otherwise but the dark panel is a huge bummer.
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Response from MCA CorporationMar 18, 2024
We appreciate your positive review, Thank you for your comment I have forwarded your email to our sourcing department. Thank you for being a valued customer.
Mar 16, 2024
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Verified Purchase
Mar 13, 2024
Box was torn and open a little upon delivery.
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Verified Purchase
Mar 13, 2024
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Verified Purchase
Mar 7, 2024
This was to replace my last five year old Magic Chef microwave, which is the same model. It works just fine, features are fine. My only complaint on this one Is the same thing that others have stated, in that the keypad print on the front display, which is so faint you can barely read it without shining bright lights on it. The keypad on my last microwave was not great, however, was functional. But this one is really not acceptable. If you have really bright lights in your kitchen, you might be OK with this. Also, the light inside the very dark oven is so dim that it’s hard to see inside. I really don’t understand why they made these changes for the worse because the first model was fine in this regard.Otherwise it’s great.
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Response from MCA CorporationMar 7, 2024
We appreciate your positive review, Thank you for your comment I have forwarded your email to our sourcing department. Thank you for being a valued customer.
Verified Purchase
1 found this review helpful
Mar 6, 2024
Perfect size for my space
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Response from MCA CorporationMar 7, 2024
We appreciate your positive review, Thank you for being a valued customer.
Verified Purchase
1 found this review helpful
Mar 6, 2024
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Verified Purchase
Mar 6, 2024
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Verified Purchase
Feb 29, 2024
This was the only microwave in the size that fit in the space. I had a previous similar model for 4 years and it worked fine until the door switch broke. It's a good example of a cheap part that could have lasted longer if a slightly higher quality would have been used. Now the whole machine is unusable and has to be discarded. Environmentally totally irresponsible! This newer model is noisier and the panel is more difficult to read. Other than that it works fine.
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Response from MCA CorporationMar 1, 2024
We appreciate your positive review, Thank you for being a valued customer.
Verified Purchase
Feb 29, 2024
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Verified Purchase
Feb 28, 2024
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Verified Purchase
Feb 21, 2024
Online purchase was easy, fast, and brought it out to the vehicle and loaded it. Super efficient.
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Response from MCA CorporationFeb 22, 2024
We appreciate your positive review, Thank you for being a valued customer.
Verified Purchase
Feb 21, 2024
Bought this model about 2 years ago. Worked fine, used it several times every day. Recently it stopped working. I’m sure a handier person could have replaced a fuse or made some other simple repair and all would have been ok. But it only cost about $75 so I bought the exact same model again. I’m hoping this one lasts for more than 2 years
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Response from MCA CorporationFeb 22, 2024
We appreciate your positive review, Thank you for being a valued customer.
Verified Purchase
Feb 21, 2024
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Verified Purchase
Feb 21, 2024
I ordered this microwave online and when I received it I was even more pleased with the appearance and the way it operates.
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Verified Purchase
Feb 21, 2024
Works good. Fits the space I had available
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Response from MCA CorporationFeb 22, 2024
We appreciate your positive review, Thank you for being a valued customer.