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Customer Reviews for Masonite 36 in. x 80 in. Sequence Full Lite Right-Hand Outswing Primed Impact Steel Prehung Front Exterior Door No Brickmold

Internet #301292889

Model #74572

Store SKU #1002347305

  • Door unit is designed specifically for HVHZ and WBD areas
  • Sequence deco impact glass compliments a modern style home
  • Rot resistant frame resists water absorption and rotting

Customer Reviews

  • 4
    out of 15 reviews
  • 67% recommend this product
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Showing 1-15 of 15 reviews
Lov it...
Lov it
by
  • Verified Purchase
Beautiful on display at store….BUT….
I looked forward to having this beautiful door installed and the fancy tough it would add to our home. Once installed, the glass on the impact door started to show signs of dust trapped in the glass, like oxidation and condensation. With the hopes that this was probably some minor settling dust from installation, the door has never recovered. The silver designs in the glass have never been shiny except the day of delivery up onto installation. So unhappy with this door that wasn’t cheap at all!!
by
Response from Masonite DoorsApr 1, 2022
Thank you for your feedback, Lky13. We sincerely apologize about these inconveniences you have experienced with the 36 in. x 80 in. Sequence Full Lite Right-Hand Outswing Primed Impact Steel Prehung Front Exterior Door No Brickmold. We strive to provide top quality product and are disappointed to hear that you received doors that do not properly reflect the standard that we expect all of our customers to have. If you would like to file a warranty claim on this door unit, we highly encourage it by accessing the link below: https://masonite.insightpro.com/#/page/online-inquiry If you have any additional questions, please don’t hesitate to contact us by email at helpline@masonite.com. Sincerely, Masonite Masonite
    Great value, looks good
    Great value: by far one of the best priced impact glass full lite entry doors you might find. I bought two single doors, one left hand and one right hand out swing to use them as double entry doors and mounted them within the existing door frame. It did require some additional hardware (especially the T piece between the two doors) which I used from the old doors. The end result was quite seamless. Try buying the same doors as a double door set and the cost will be nearly $2000 extra.
    by
    Response from Masonite DoorsMar 1, 2021
    Thank you for the 5 stars, AP! We are so glad to hear that you are fully enjoying the Sequence Full Lite Right-Hand Outswing Primed Impact Steel Prehung Front Exterior Door No Brickmold! Should you need any assistance with your door, please call the Masonite Consumer Helpline at 800-663-3667 from 9:00AM to 5:00PM EST or email us at helpline@masonite.com. Masonite
      • Recommended
      Nice door but.....
      Installation went well and door looks great. After a few days though, I noticed the latch side started to rub on the frame at the top. Looking at it closer, I found the screws in the top hinge were all stripped allowing the door to sag. The only way I found to fix it was to put larger diameter screws in and hand tighten. It would have been better if there was solid wood or a heavier steel plate inside the door for the screw to bite into
      by
        • Recommended
        by
        • Verified Purchase
        Masonite door problems
        Screws in hinges were stripped out. Door dents easily.
        by
        Response from Masonite DoorsFeb 23, 2022
        Thank you for your feedback, Dave C. We are very sorry to hear that you have had this experience with the 36 in. x 80 in. Sequence Full Lite Right-Hand Outswing Primed Impact Steel Prehung Front Exterior Door No Brickmold. Masonite is dedicated to providing exceptional product and service and we sincerely apologize about any issues that have occurred. We are very grateful for your feedback, and we are looking into forwarding your concerns to our quality assurance department for further review. If you have any additional questions, please don’t hesitate to contact us by email at helpline@masonite.com. Sincerely, Masonite Masonite
        • Verified Purchase
        by
          the door is very nice but the frame is very...
          the door is very nice but the frame is very bad it is made of wood and very bad
          by
          Response from Masonite DoorsOct 8, 2020
          Thank you for your feedback, IXCIA. We are very sorry to hear that you have had this experience with the Sequence Full Lite Right-Hand Outswing Primed Impact Steel Prehung Front Exterior Door No Brickmold. Masonite is dedicated to providing exceptional customer service and we sincerely apologize about any issues that have occurred. We are very grateful for your feedback, and we are looking into forwarding your concerns to our quality assurance department for further review. If you have any additional questions, please don’t hesitate to contact us directly at 1-800-663-3667 from 9:00AM to 5:00PM EST or email us at helpline@masonite.com. Sincerely, Masonite Masonite
          • Verified Purchase
          Rating provided by a verified purchaser...
          Rating provided by a verified purchaser
          by
          • Verified Purchase
          Easy to install Good looks from out and...
          Easy to install Good looks from out and inside.
          by
          • Verified Purchase
          The door looks wonderful! It also help save on our...
          The door looks wonderful! It also help save on our home insurance which is a plus. So glad I found this door.
          by
          Response from Masonite DoorsJun 1, 2020
          Thank you for the 5 stars, LJ! We are very glad to hear that you are fully enjoying the Sequence Full Lite Right-Hand Outswing Primed Impact Steel Prehung Front Exterior Door No Brickmold! Should you need any assistance with your door, please call the Masonite Consumer Helpline at 1-800-663-3667 from 9:00AM to 5:00PM EST or email us at helpline@masonite.com. Masonite
          • Verified Purchase
          5 Star Review
          Rating provided by a verified purchaser
          by
          • Verified Purchase
          5 Star Review
          Rating provided by a verified purchaser
          by
          Response from Masonite DoorsJun 11, 2019
          Thank you for the 5 stars, HomeDepotCustomer! We are so glad to see that you are fully enjoying the Sequence Full Lite Right-Hand Outswing Primed Impact Steel Prehung Front Door No Brickmold! Should you need any assistance with the door, please call the Masonite Consumer Helpline at 800-663-3667 from 9:00AM to 5:00PM EST or email us at helpline@masonite.com. Masonite
          • Verified Purchase
          1 found this review helpful
          I"m really pleased with this door, This door meet my expectations. Excellent!!!!
          I"m really pleased with this door, This door meet my expectations. Excellent!!!!
          by
          Response from Masonite DoorsDec 18, 2018
          Thank you for the 5 star review, Sophy! We are happy to know the Sequence Full Lite Right-Hand Outswing Primed Impact Steel Prehung Front Door has met your standards and it was a great fit for your home. Should you need any assistance with your door, please call the Masonite Consumer Helpline at 800-663-3667 from 9:00AM to 5:00PM EST or email us at helpline@masonite.com. Masonite
          • Verified Purchase
          • Recommended
          1 found this review helpful
          Door turned out beautiful all works well.
          Door turned out beautiful all works well.
          by
          Response from Masonite DoorsMay 1, 2018
          Thank you for the 5 star review, Craig! We are very glad to hear that you are thoroughly enjoying the Sequence Full Lite Right-Hand Outswing Primed Impact Steel Prehung Front Door No Brickmold! Should you need any assistance with your door, please call the Masonite Consumer Helpline at 800-663-3667 from 9:00AM to 5:00PM EST. -Masonite Masonite
          • Verified Purchase
          • Recommended
          1 found this review helpful
          Showing 1-15 of 15 reviews

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