Everything I needed, Wireless, audio, and facial capture.
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Recommended
Customer review from nightowlsp.com
Mar 7, 2021
I love this product. i have installed for...
I love this product. i have installed for my 2 houses. and its round the clock surveillance for 2 weeks automatically overwrite. and with the 1 and 2 T-byte. good enough to cover for 8 cameras 24 hrs surveillance. and 4 cameras 1 tbyte .i have my houses everything covered and secured,i dont have to pay monthly as well. pretty smart move.less expenses
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Response from Night OwlApr 12, 2021
Thank you very much for the detailed feedback. We are so happy to hear the product is meeting your expectations and performing well. Thank you for choosing Night Owl!
Verified Purchase
1 found this review helpful
Dec 17, 2020
It's not WIRELESS and it looked like it came with a monitor, but it didn't, so u have to buy that"
It's not WIRELESS and it looked like it came with a monitor, but it didn't, so u have to buy that"
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Verified Purchase
Nov 12, 2020
Easy install
[This review was collected as part of a promotion.] We set this security system up inside our shop as we needed indoor security. The setup up was easy , mounting the four cameras took less than an hour. It was easy to connect the cameras to the to the hard drive and app. The pictures are clear and the spotlight is bright when motion is detected. The included power cords are 9ft long so you do need to install close to an electrical outlet. Overall a great security system to keep an eye on your property.
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Recommended
Customer review from nightowlsp.com
Nov 6, 2020
Wireless camera
[This review was collected as part of a promotion.] I really like the wireless camera it got a clear picture i told my family and friends about it i cant wait to get more stuff to try i will be telling people about this wireless camera thanks for letting me try it
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Response from Customer SupportNov 12, 2020
Thank you so much for choosing Night Owl!
Recommended
Customer review from nightowlsp.com
Apr 6, 2020
Great Deal
This is an awesome surveillance system for the price...it’s super easy to get up and running. Picture quality, color, and clarity is fine. I also added the camera door bell. It integrated well.
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Verified Purchase
Recommended
Customer review from nightowlsp.com
Sep 16, 2024
Terrible (no real) Customer/Tech Support
This system had trouble from the start, broke after only 2 years. I was told by Customer/Tech Support the next generation was compatible with the existing cameras, even though their own website said it was not. When the system did not record properly, tech support said return it for a new one. After that unit also did not record properly, tech support said they are not compatible and the only thing I can do is buy all new cameras. The number of incomplete and non-call backs from tech support was extremely frustrating and disappointing. They are apparently not trained to do their job, and the next gen product is apparently not backwards compatible one generation - terrible product release planning. I do not recommend this company at all.
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Jul 5, 2023
Junky Clunky Pig
Product is out of date, wont connect, nothing but failures. Nightgown says if I dont hook this to a monitor and troubleshoot for them, they can't help. Tech department is a joke. Hokd times are hours. Chat is so slow it times out.
Don't buy this junk. Support is non existent.
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Response from Night OwlJul 11, 2023
Thank you for the feedback. If you do ever own a TV or Monitor, please give Technical Support a call or go to your device's support page for the Manual and troubleshooting options.
1 found this review helpful
Mar 17, 2023
BEWARE !
I purchased a Night Owl 4 camera system February 28 2023. I had 2 of the 4 cameras fail within the 1st week and have been battling with Night Owl for 2 weeks now to get the defective cameras replaced under warranty.
Today I saw on their website that my issue was "resolved " (?)
I would not recommend Night Owl !
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Response from Night OwlMar 22, 2023
We would like to provide you with some advanced support. Please email techteam@nightowlsp.com at your convenience, providing your name, contact information, best time of day to reach you and a brief description of all ongoing issues. One of our internal advanced support agents will promptly reach out and work with you on a resolution. We look forward to hearing from you.
1 found this review helpful
Sep 17, 2022
Night owl is the worst!
I've had so many continual problems with Night Owl Camera Systems!
The Cameras work well but the Apps don't work well on I-Phones and I don't have experience with Android Phones. I cannot Playback Recordings on the phone; as soon as I touch the Playback Button the App Closes. I've wasted way too many hours on the phone with their Technical Assistance. Each time that I call their Technical Assistance I get someone telling me the opposite of what the last one told me. None of them seem to know what to do if they can't find it in their manual that they use to try to assist customers. Won't buy Night Owl again!
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Response from Night OwlSep 20, 2022
We sincerely apologize for the issue you have been experiencing. We would like to provide you with some advanced support. Please email techteam@nightowlsp.com at your convenience, providing your name, contact information, best time of day to reach you and a brief description of all ongoing issues. One of our internal advanced support agents will promptly reach out and work with you on a resolution. We look forward to hearing from you.
1 found this review helpful
Aug 1, 2022
Need new
Love my system it’s a WNVR -C20-81 but I need an additional camera but can’t find one.
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Response from Customer SupportAug 2, 2022
Thank you so much for choosing Night Owl! You can check with any of our Authorized Resellers (list can be found on nightowlsp.com).
Recommended
Customer review from nightowlsp.com
Jul 17, 2022
Hardware is good, software/apps bad.
We have their WiFi system. Installation and connection(s) are simple. Video capture is pretty good. Their software, however, renders the system just short of useless. Away from your house and get a notification of motion? Not going to see it from their app, or online. We've had their system for a couple of years and it has never worked in this respect, and there has been no movement to improve. Folks would be better off just mounting fake cameras and save a bunch of money.
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Response from Night OwlJul 19, 2022
We sincerely apologize for the issue you have been experiencing . We would like to provide you with some advanced support. Please email techteam@nightowlsp.com at your convenience, providing your name, contact information, best time of day to reach you and a brief description of all ongoing issues. One of our internal advanced support agents will promptly reach out and work with you on a resolution. We look forward to hearing from you.
May 29, 2022
Great NVR and Cameras - bad instruct/procedures
I bought an 8-channel NVR / 4-camera package (wired power, wifi image streaming) for my parents in 2017. They have worked flawlessly for 5 years now though I recall the setup was frustrating. I bought the same package (but 2022 version) recently - having same experience. But when setup I'm confident they will work reliably and as good as the system I had purchased for my parents 5 years ago.
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Response from Customer SupportJun 2, 2022
Thank you for your feeback!
Recommended
Customer review from nightowlsp.com
May 21, 2022
Great views
They are awesome and now I’m relieved to be able to see my Dad wen I’m at work
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Response from Customer SupportMay 26, 2022
Thank you so much for choosing Night Owl! We are happy you chose us to help keep your family safe.
Verified Purchase
Recommended
Customer review from nightowlsp.com
Apr 18, 2022
Seems to be working
It is hard to review stored data without a printed manual.
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Response from Customer SupportApr 25, 2022
The manual can be easily downloaded from your product's support page on our support site. The manual is around 80 pages, which is why we do not print it. But it can be downloaded for free and you can print / reference it. Thank you for choosing Night Owl!
Verified Purchase
Customer review from nightowlsp.com
Mar 18, 2022
Solid system but configuration is a bear
I received my system a couple weeks ago and got it installed. The cameras are nice, images are clear and crisp, and there are many things that can be configured with the system giving a lot of flexibility. Out of the box my cameras were not pre-paired to the receiver, so nothing worked. The install guide and online videos didn't help. I did an online chat with Support and they walked me through the pairing process. The Support team was great and the pairing process was easy but it was frustrating that I had to go that step. My other ding on the system is that the configuration interface is very old school. At this point, I would have expected to be able to use a web browser on a laptop to configure the system.
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Verified Purchase
Recommended
Customer review from nightowlsp.com
Feb 2, 2022
Quality
Easy set up with impressive picture quality very good camera coverage
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Verified Purchase
Recommended
Customer review from nightowlsp.com
Dec 14, 2021
Nice picture
The sound is great like that I can hear both ways. The camera picture is great and adjustable.
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Verified Purchase
Recommended
Customer review from nightowlsp.com
Dec 14, 2021
Great cameras
Im very satisfied with these cameras. Would recommend
by
Verified Purchase
Recommended
Customer review from nightowlsp.com
Dec 6, 2021
Great price and excellent customer service.
This is an upgrade to an smaller system we've had for years. The cameras from the old system are compatible with this one and it works great. Have contacted customer service a few times with questions and they are very responsive.
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Verified Purchase
Recommended
Customer review from nightowlsp.com
Dec 2, 2021
Love these cameras
I’ve had these cameras for over 7 months now and there still going strong. Wish they had better mounting options but that’s just me being picky.
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Verified Purchase
Recommended
Customer review from nightowlsp.com
Oct 18, 2021
Exactly what we were needing!
I saw several negative reviews about this product that almost discouraged me from purchasing. I decided to go with it because of the 24/7 recording capabilities. I am very glad I did. I have the 4 cameras spaced around my property. I wheeled the areas off to be certain I was within the 300’ wireless connection range. Two are at 260 and 280 feet from the DVR and the other two are within 60’ of the DVR. All 4 perform great with video and audio recordings. Night vision is good. The ease of setting up is awesome. The setup wizard walks you through each step.
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Verified Purchase
Recommended
Customer review from nightowlsp.com
Oct 18, 2021
Best cameras
I bought this cameras system 1 week ago. First of all I got trouble to pair cameras, then I decided call tech support, he walks me through the settings. Now I am happy with product. Thank you for your help
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Verified Purchase
Recommended
Customer review from nightowlsp.com
Oct 14, 2021
Too many wires. Go wireless. Give me some free stuff...
Too many wires. Go wireless. Give me some free stuff too. I shop at home depot all the time.
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Response from Night OwlOct 18, 2021
The is an AC Powered wireless system. That means the cameras have to be connected to a power outlet using the provided camera power adapters. If you want no wires, check out our wire free camera solution. Thank you! https://www.homedepot.com/p/Night-Owl-10-Channel-1080p-Smart-NVR-Security-Camera-System-with-1TB-Hard-Drive-and-3-1080p-Wire-Free-Spotlight-Cameras-BWNIP2-32B1-B/315646216
Sep 18, 2021
We bought this to install while we were on vacation for 2 weeks. Even though they are just temporarily set up we can see what is going on at home when we are 1700 miles away. Can't wait to set cameras permanently and learn more about the features of Night Owl.
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Response from Customer SupportSep 23, 2021
Thank you so much for choosing Night Owl! We are happy you chose us to help keep you safe.
Verified Purchase
Recommended
Customer review from nightowlsp.com
Sep 12, 2021
Incredibly crisp video and easy installation
I was replacing an older sec. camera system that I had, and found that Night Owl had "panoramic" wide angle cameras. The installation of the hardware and paring of the cameras was very straightforward, and the clarity of the video is incredible! I have on camera that is 50 ft. away and obstructed by a garage with a metal roof, so I just ordered their very reasonably price extender antenna--and NO shipping charges. I am impressed. If a 60 yr. old Grandma can do this, so can you!
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Verified Purchase
Recommended
Customer review from nightowlsp.com
Aug 2, 2021
Able to see each area the camera is in ....
Able to see each area the camera is in . Reassuring knowing home is safe .
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Verified Purchase
Jul 28, 2021
The only thing is only three of my cameras work...
The only thing is only three of my cameras work so what can I do to get another one
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Verified Purchase
Jul 18, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Jul 15, 2021
Works like advertised
It’s amazing how they really work 300+ feet wirelessly from base unit.