The quality of lumber used wasn't great at all. Lots of sap wood and splintery edges. Used it twice now, first time to sit at, next time as fire wood.
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Response from UFPI RepresentativeMay 15, 2024
Dear Home Depot Customer, Outdoor Essentials appreciates you letting us know about your frustrating experience and we value your feedback! If you would like the opportunity to discuss the issue further, please reach out to us at CustomerService@OutdoorEssentialProducts.com, referencing this review, and one of our customer service representatives will be happy to assist you.
Verified Purchase
May 15, 2024
Great table for the backyard, it’s easy to move around not too heavy my husband and I can pick it up and move it. We stained the wood and it looks even better
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Response from UFPI RepresentativeMay 15, 2024
Dear JCald, Thank you so much for taking the time to leave a positive review. Outdoor Essentials really appreciates your business. If there is anything else that we can do for you, please e-mail our customer service department at CustomerService@OutdoorEssentialProducts.com, and one of our representatives will be happy to assist you.
Verified Purchase
Mar 27, 2024
Missing bolt holes and covered in black mold
Missing at least 8 holes that were supposed to be pre-drilled according to the instructions. Some of the holes that are drilled are going right through rotted-out eyes in the wood, so bolts can't be tightened without pulling through. Speaking of rotten wood, this thing is a health hazard -- it's covered in black, green, and white mold colonies. I started getting a scratchy throat and coughing from all the spores while assembling. What a joke!
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Response from UFPI RepresentativeMar 29, 2024
Dear Taylor, Outdoor Essentials appreciates you letting us know about your frustrating experience and we value your feedback! If you would like the opportunity to discuss the issue further, please reach out to us at CustomerService@OutdoorEssentialProducts.com, referencing this review, and one of our customer service representatives will be happy to assist you.
1 found this review helpful
Jan 4, 2024
For the price of the product - the table is excellent. We painted it and it is on our hill outside.
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Response from UFPI RepresentativeJan 5, 2024
Dear Charlie, Thank you for sharing your experience with Outdoor Essentials. We truly value your feedback and appreciate you taking the time to let us know. If there's anything else we can assist you with, please don't hesitate to reach out to our customer service department at CustomerService@OutdoorEssentialProducts.com. Our dedicated representatives are here to help and will be more than happy to assist you.
Verified Purchase
Dec 10, 2023
Went together as directions said, wood was much nicer than expected after reading prior reviews. All the hardware was present but will probably add a few 3 1/2 deck screws to add support. Painted with Verathane to protect it somewhat. Only a month old and exceeded expectations.
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Response from UFPI RepresentativeDec 12, 2023
Dear MGH, We appreciate you taking the time to share your experience with Outdoor Essentials and providing feedback on our Premium Picnic Table with Hardware. Your input is highly valued by us. If you have any further questions or require assistance with anything else, please don't hesitate to contact our customer service department at CustomerService@OutdoorEssentialProducts.com. Our friendly representatives are here to assist you and will be more than happy to help.
Verified Purchase
Nov 29, 2023
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Verified Purchase
Nov 29, 2023
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Verified Purchase
Nov 25, 2023
Horrible quality
These tables were a complete let down. Most of the wood was damaged, nails were not on correctly and some were even sticking through the wood. Some of the wood unfortunately had termites in it so I will be returning these tables. You are better off picking your own wood to make your own tables.
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Response from UFPI RepresentativeNov 28, 2023
Dear Claude, thank you for choosing Outdoor Essential Products. We greatly appreciate your business and highly value your feedback regarding your experience with the picnic table kit you received. If you would like to further discuss the issue, please do not hesitate to contact us at CustomerService@OutdoorEssentialProducts.com. Please make sure to reference this review, and one of our dedicated customer service representatives will be more than happy to assist you promptly.
Recommended
1 found this review helpful
Nov 8, 2023
Can’t wait to order more
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Response from UFPI RepresentativeNov 15, 2023
Dear John, Outdoor Essentials appreciates you taking the time to let us know about your experience! If there’s anything else that we can help you with, please e-mail our customer service department at CustomerService@OutdoorEssentialProducts.com, and one of our representatives will be happy to assist you.
Verified Purchase
Nov 8, 2023
Decent for the price, but the quality of the wood can be hit and miss. Had to do a lot of sanding and filing to reduce splinters and roughness.
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Response from UFPI RepresentativeNov 9, 2023
Dear Albert, we appreciate your business and value your feedback on this picnic table. If you would like the opportunity to discuss the issue further, please reach out to us at CustomerService@OutdoorEssentialProducts.com, referencing this review, and one of our customer service representatives will be happy to assist you.
Verified Purchase
Nov 1, 2023
Some leg holes not drilled in the right place. No Biggie. I have a drill. Can't beat the price.
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Response from UFPI RepresentativeNov 2, 2023
Dear Crescent City, Outdoor Essentials appreciates you taking the time to let us know about your experience with this picnic table and values your feedback! If there’s anything else that we can help you with, please e-mail our customer service department at CustomerService@OutdoorEssentialProducts.com, and one of our representatives will be happy to assist you.
Verified Purchase
Oct 25, 2023
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Verified Purchase
Oct 11, 2023
You get what you pay for! Definitely gets the job done! We used them for a huge family event and they held up well!
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Response from UFPI RepresentativeOct 11, 2023
Dear STEVEN, Outdoor Essentials appreciates you taking the time to let us know about your experience and values your feedback! If there’s anything else we can help you with, please e-mail our customer service department at CustomerService@OutdoorEssentialProducts.com, and one of our representatives will be happy to assist you.
Verified Purchase
Oct 5, 2023
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Verified Purchase
Aug 16, 2023
not premium quality, tu be sure. Plus missing a couple of screws.. But ok tu use.
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Response from UFPI RepresentativeSep 12, 2023
Dear Doug, Outdoor Essentials is sorry to hear this product did not meet your price expectations but do appreciate your feedback. We really appreciate your business and hope that you enjoy your project for years to come. If there is anything that we can do, or if you would like to discuss this further, please reach out to us at CustomerService@OutdoorEssentialProducts.com and reference this review.
Verified Purchase
Aug 14, 2023
Rough cut lumber
This is not an ensemble and use piece of furniture. I expected light sanding might be needed but that was far from the case. The lumber was rough cut and at the price a simple sanding needed for smooth finish would have made a difference. The table shown on the website has been sanded smooth giving you the impression that no heavy finish work will be necessary.
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Response from UFPI RepresentativeAug 15, 2023
Dear Matt, Outdoor Essentials is sorry to hear this product did not meet your expectations. If you would like the opportunity to discuss the issue further, please reach out to us at CustomerService@OutdoorEssentialProducts.com, referencing this review, and one of our customer service representatives will be happy to assist you.
1 found this review helpful
Aug 2, 2023
Looks nothing like the wood in the photo.
Junk wood. No under bracing pieces that show in pic. Had to add my own because it was wobbly without. So many knots in the wood. So many! Used as much wood fill as possible. Sanded it down. And will have to paint. One piece of the seat still had bark on it. Awful. I was really hoping for a nicer wood piece. Will have to paint. This is the bottom of the barrel wood used to make. Hope it lasts a year. Will have to add coated screws all over.
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Response from UFPI RepresentativeAug 4, 2023
Dear katmcd, Outdoor Essentials appreciates your feedback. If you would like the opportunity to discuss the issue further, please reach out to us at CustomerService@OutdoorEssentialProducts.com, referencing this review, and one of our customer service representatives will be happy to assist you.
Aug 2, 2023
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Verified Purchase
Jul 26, 2023
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Verified Purchase
Jul 14, 2023
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Verified Purchase
Jul 12, 2023
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Verified Purchase
Jun 28, 2023
and the best thing is that already was assembled
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Response from UFPI RepresentativeJun 28, 2023
Dear RICHARD, Outdoor Essentials appreciates you taking the time to let us know about your experience! If there’s anything else that we can help you with, please e-mail our customer service department at CustomerService@OutdoorEssentialProducts.com, and one of our representatives will be happy to assist you.
Verified Purchase
Jun 13, 2023
Some very questionable lumber used. Will have to see how...
Some very questionable lumber used. Will have to see how it holds up. Went together though and feels very sturdy.
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Response from UFPI RepresentativeJun 13, 2023
Dear HomeDepotCustomer, Outdoor Essentials appreciates you taking the time to let us know about your experience, and for your feedback! If there’s anything else that we can help you with, please e-mail our customer service department at CustomerService@OutdoorEssentialProducts.com, and one of our representatives will be happy to assist you.
Verified Purchase
Jun 1, 2023
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Verified Purchase
May 24, 2023
We love it. Thank you to the nice lady that...
We love it. Thank you to the nice lady that made it it possible in gardening.
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Response from UFPI RepresentativeMay 25, 2023
Dear HomeDepotCustomer, thank you for your terrific review! Outdoor Essentials really appreciates your business, and we're glad that you love our Deluxe Picnic Table. If there is anything else we can do for you, please e-mail our customer service department at CustomerService@OutdoorEssentialProducts.com, and one of our representatives will be happy to assist you.
Verified Purchase
May 17, 2023
Some screws weren't in all of the way, a couple...
Some screws weren't in all of the way, a couple of boards weren't aligned properly, a couple of screws poked out through the top & it needs quite a bit of sanding... other than that it is going to work out well.
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Response from UFPI RepresentativeMay 17, 2023
Eric, Outdoor Essentials appreciates your business and values your feedback. While we’re always working to make our products and processes better, we couldn’t do it without honest feedback from people like you. Thank you and we will pass your message on to our team. If you would like the opportunity to discuss the issue further, please reach out to us at CustomerService@OutdoorEssentialProducts.com, referencing this review, and one of our customer service representatives will be happy to assist you.
Verified Purchase
May 3, 2023
Love the table. Top has lots of nasty spots:...
Love the table. Top has lots of nasty spots: one, a saw mark across one board; two, a 2 inch wide splint in the wood that is about four inches long. One bench has a warped board. I would recommend checking the product before you purchase
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Response from UFPI RepresentativeMay 4, 2023
RuthE57, Outdoor Essentials appreciates your business and values your feedback. If you would like the opportunity to discuss the issue further, please reach out to us at CustomerService@OutdoorEssentialProducts.com, referencing this review, and one of our customer service representatives will be happy to assist you.
Verified Purchase
Apr 5, 2023
After I added 30 - 45 minutes of sanding time...
After I added 30 - 45 minutes of sanding time to the install time it turned out decent. Some of the cuts are a little off so you do need a little skill to make it look even. Overall a middle of the road table but a good value for the price.
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Response from UFPI RepresentativeApr 5, 2023
Gregory, Outdoor Essentials appreciates your business and values your feedback. We are glad to hear that you were able to complete your table and hope that you enjoy it for years to come! If you would like the opportunity to discuss the issue further, please reach out to us at CustomerService@OutdoorEssentialProducts.com, referencing this review, and one of our customer service representatives will be happy to assist you.
Verified Purchase
Mar 29, 2023
The pre Drilles hole were misplaced, but that was...
The pre Drilles hole were misplaced, but that was an easy fix. The quality of the 2x6 board left room for improvement, but it is an out side table. We will apply an exterior paint to preserve the table’s longevity.
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Response from UFPI RepresentativeMar 29, 2023
Dear Andrew, Outdoor Essentials appreciates you taking the time to let us know about your experience and values your feedback! If there’s anything else we can help you with, please e-mail our customer service department at CustomerService@OutdoorEssentialProducts.com, and one of our representatives will be happy to assist you.