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Customer Reviews for RIDGID Kwik-Spin+ ¼ in. x 25 ft. Drain Cleaning Snake Auger with Autofeed Trigger for Kitchen/Bath Sinks and Tubs/Showers

Internet #303644603

Model #57038

Store SKU #264587

  • Easy to use and clean up after use
  • Saves money from not using a plumber
  • Reviewers find it more eco friendly and effective than chemicals

Customer Reviews

  • 3.2
    out of 1,472 reviews
  • 51% recommend this product
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Showing 1-30 of 1,472 reviews
I had a grease clog in basement under kitchen sink and snaked it clear. Ran hot soapy water after and clog cleared like brand new.
by
  • Verified Purchase
It works perfectly and get the job done!
by
  • Verified Purchase
Easy To Use & Works Well
Very easy to use and it works very well. Used it to clear a bathtub drain. Unscrewed and took off the overflow cap and put the snake down, followed the easy instructions and it pulled up a wad of scummy hair and soap
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    • Recommended
    This snake did not autofeed, I had to pull/push...
    This snake did not autofeed, I had to pull/push it by hand. It also says to air dry before storage to avoid rusting. I let it air dry and it was already rusted by the next morning.
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    • Verified Purchase
    2 found this review helpful
    Good for the money
    This isn't the best of the best but it gets the job done. I handled a few clogs with this and it works okay. The lock mechanism could be stronger and feeding while spinning takes two. For occasional DIY use it is great, but I wouldn't want to use this everyday.
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      • Recommended
      2 found this review helpful
      Handle separated, used twice
      Used this twice for homeowner use then picked up unit by the handle and the drum unit fell off. Sure don't make products like they used to.
      by
        Handle separated from drum
        I used this twice then while carrying by the handle it separated from the drum. The whole handle assembly is press fit onto the drum and held in place using a washer with spring tabs that lock onto the tapered drum shaft. I pushed it back together but it does not hold. I even took the handle assembly apart and flattened the spring steel washer/tabs but still slips off the drum assembly. It is still usable but thought Ridged would make something more durable.
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          7 found this review helpful
          Garbage - Do NOT buy
          Will not retract. Looked good in the store. Worked in the store. Took it home, unwound it the full 25 feet and now cable will not retract. So now I have 25 feet of cable stuck in my drain. I hate this product and now I hate this company. Will never buy a Ridgid product again.
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          Response from RIDGIDMar 16, 2020
          We apologize that you feel this way and for the inconvenience. If you would like to discuss further please contact us at RTCCUSTOMERSERVICE@EMERSON.COM or call us at 888-743-4333. Ridgid
            7 found this review helpful
            This Tool was easy to use and did the job. The hold design on the snake was very good.I would rec...
            This Tool was easy to use and did the job. The hold design on the snake was very good.I would recommend this tool to have around.
            by
            • Verified Purchase
            • Recommended
            I bought it a few days ago, used for clean kitchen sink, it worked well, I have rent one last yea...
            I bought it a few days ago, used for clean kitchen sink, it worked well, I have rent one last year to clean my same kitchen sin, so this is my second time, I have gained enough experience how to use and how to judge the quality of the drain cleaner. This one is well designed, very easy to use, also it come with life time warranty, so I chose it and it worked as my expect. I trust Rigid, don't want to be disappointed.
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              • Recommended
              Piece of junk
              Hard to press lever and turn the crank at the same time. After 5 feet, it stops with no resistance indicating blockage and came out clean. But you been cranking forever thinking it's moving when it's not! Tried to recoil and start over but 3 feet won't go back in!!!!!! Total junk product!!!
              by
              Response from Brand MarketingJan 17, 2018
              Thank you for contacting us. We're sorry your experience with your KWIK-SPIN+ wasn't what you expected from RIDGID. We work hard to make the best drain cleaning products in the market. As such, we back every product support, training and the RIDGID Full Lifetime Warranty. Please contact us as 1-800-4RIDGID, option 4, or email us at rtctechservices@emerson.com, to discuss options for getting you back up and running. Regards, RIDGID
                Inoperable
                Bought this product and it did not spring out beyond 4 inches. My father and I eatched video ls on it. It may be just this unit. Will return.
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                  • Recommended
                  by
                  • Verified Purchase
                  by
                  • Verified Purchase
                  It was not easy to use and then I could not get it to roll back up. I am not happy with this purchase.
                  by
                  • Verified Purchase
                  by
                  • Verified Purchase
                  This tool was extremely useful to unclog my bathroom sink. It was easy to use and solved my clogged sink.
                  by
                  • Verified Purchase
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                  • Verified Purchase
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                  • Verified Purchase
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                  • Verified Purchase
                  by
                  • Verified Purchase
                  Do not buy! Its worthless
                  First of all, it’s hard to use. Unlike other snakes that I’ve used, there is no lock on the wire part, instead you have to hold down the trigger part while trying to turn the handle. Secondly, it says that it won’t kink, but that’s just a blatant lie. Mine definitely kinks. Lastly, it just doesn’t seem to work well. Turning in reverse, doesn’t seem to bring back the wire part, I just have to pull on it. Such a waste of money.
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                    1 found this review helpful
                    This unit worked well on my kitchen sink drain.I remove the trap and ran it down the line to reach the clog.
                    by
                    • Verified Purchase
                    by
                    • Verified Purchase
                    Horrible design, don't buy
                    Worst design of any auger. Uncomfortable useless grip. Don't buy this model.
                    by
                    Response from RIDGIDFeb 16, 2024
                    Hello,

                    Sorry to hear that you were disappointed with the design of the Kwik Spin+. We aim to provide our customers with the best in ergonomics and functionality. Please call Technical Support if you have any questions: 800.519.3456. Ridgid
                      1 found this review helpful
                      Busted after a few uses
                      After a few uses, the coils on the inside of the casing got all tangled and caught, so the snake can only extend about 5 feet or so. Not sure if I got a bad snake or if this typically happens.
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                        1 found this review helpful
                        We have an old house and tends to have backups more than usual, while I would have liked a more expensive one, This definitely did the job.
                        by
                        • Verified Purchase
                        Worked exactly as I thought it would. Took care of a stubborn blockage that nothing else worked.
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                        • Verified Purchase
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                        • Verified Purchase
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                        • Verified Purchase
                        Showing 1-30 of 1,472 reviews

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