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Customer Reviews for RYOBI 12 in. 2,300 PSI Electric Pressure Washers Surface Cleaner

Internet #306343083

Model #RY31012

Store SKU #1003592218

  • Efficient 12 in cleaning path
  • Quick-Connect system offers easy attachment/detachment
  • Cleans up to 4X faster than a standard spray nozzle

Customer Reviews

  • 3.9
    out of 3,205 reviews
  • 64% recommend this product
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Showing 1-30 of 3,205 reviews
Makes job very easy. Work great. Highly recommend.
by
  • Verified Purchase
Worked great on filthy sidewalk
This was the cheapest pressure washer surface cleaner I saw instore. It worked great! My sidewalk is sparkling white now and it was a dirty gray before I used it with my Ryobi electric pressure washer.
by
    • Recommended
    Not a quality product
    [This review was collected as part of a promotion.] Bought 5/22 and have now used it 3 times. Yesterday it started spraying water out of the hinge. Not only does this get me wet, but it took the pressure away and effectively made it useless.
    by
    Response from RyobiApr 23, 2024
    Hello, Anonymous - We're really sorry that you're having a frustrating experience with your surface cleaner! If you would, will you please be looking for an email from us at Reviews@RYOBItools.com? We look forward to speaking with you, so we can work on getting you back on track!
      Ryobi 12" Surface Cleaner
      Bought this Surface Cleaner after spending a couple of hours trying to clean 40 years of dirt,,grime and neglect off my driveway with only the wand and nozzles which it worked good but was very time consuming so I purchased the 12" Ryobi Surface Cleaner at Home Depot which made cleaning it SO much easier and faster and better I couldn't be happier I used my Bauer 2000 psi electric Pressure Washer to do this!
      by
        • Recommended
        2 found this review helpful
        Worked great the first hour - then, it would quit
        [This review was collected as part of a promotion.] This worked great the first hour - then it stopped spinning. I cleaned out the heads and got it to work for another 45 minutes, then it would quit spinning. No amount of youtube videos and forums would help. I recommend taking the money you would use and go out and have a decent lunch, or spend 30 extra dollars and get a better one. This one is not worth the hassle.
        by
        Response from RyobiOct 23, 2023
        Hello, Paulmer - We are disappointed to read about the frustration you've had with your surface cleaner! And we'd be happy to try and turn this around for you. Will you please email us at Reviews@RYOBItools.com?
          Worked great for about an hour
          I bought this at HD & it worked for about an hour, then it quit spinning. I went to youtube where there are literally hundreds of solutions to fixing this problem. They all kind of work, but not really. This unit is cheaply built and is not designed very well. Spend the extra money & get a quality product. If you are in the Ocala, FL area, you can have mine for FREE! Please pick up before Satrday Oct 21, 2023 since I will be taking it to the recycling station.
          by
          Response from RYOBIOct 23, 2023
          Hello, Paulmer - We are sorry to hear that your surface cleaner stopped working after only an hour! Would you mind sending us an email at Reviews@RYOBItools.com? Let's connect so we can provide you with a satisfactory solution! RYOBIOutdoorTools
            Time saver
            I pressure wash my driveway and sidewalks about once a year. Have used several different pressure washers, both gas and electric and as of right now I do prefer the electric if for no other reason I don’t wake up my neighbors when I do this early on a Saturday morning. Even with the concreate surface spray nossle it takes a while, is messy and often leaves streaks. Adding this unit to my current eletric power washer was easy as attaching any other head and was easy to operated. I did my driveway and sidewalks in less thhan half the time it normally takes, did a better job of cleaning and No streaks! Even the mess was much less, still need to wear old shoes to do this work.
            by
            • Recommended
            Major Disappointment - Don't Waste Your Money
            Stopped working after one or two uses, now it won't spin. Don't waste your money on this, as it doesn't last long enough to be useful.
            by
            Response from RyobiSep 28, 2023
            Hello, My_honestreview - We're disappointed to learn that your surface cleaner has stopped working! If you would, will you please email us at Reviews@RYOBItools.com? Let's connect so we can get you back on track!
              Leaking!
              [This review was collected as part of a promotion.] Worked great but rubber o rings and Teflon rings broke and now it leaks majorly!
              by
                • Recommended
                Busted o-ring on 2nd use
                [This review was collected as part of a promotion.] Worked great the first time. 2 weeks later it’s not spinning and water is spraying out the top. Fished part of an o-ring out of one of the spin nozzles.
                by
                Response from RyobiSep 5, 2023
                Hello, Johnnonickname - We're sorry to read that your surface cleaner started leaking on its third use! If you would, please reach out to us at Reviews@RYOBItools.com. We would be happy to provide you with a solution!
                  It does the job - but here's a tip
                  I purchased this at my local store to clean my concrete walkway. I noticed that sometimes it was leaving ring patterns on the concrete, as if the spray arms were not spinning at full speed. I turns out water was accumulating under the cleaner because there was no outlet for all that water to go and that bogged down the arms. I had to tilt the cleaner slightly to finish the rest of the walkway. I notched out areas around the skirt brush to allow water to egress during use. Works like a charm now!
                  by
                    • Recommended
                    7 found this review helpful
                    Quit working on the 2nd use!
                    It was working on the first use but failed on the 2nd. It left streaks of a circle on the driveway. I cleaned it as instructed in the manual, but still no better. Since it passed the 90-day warranty period, Ryobi doesn’t want to do anything to help. Such a waste of money. Poor quality product. I would not recommend it!!
                    by
                    Response from RYOBIAug 10, 2023
                    Hello, Jjiang - We are very sorry to hear about your disappointing experience! If you would, please keep an eye on your inbox for an email from us at Reviews@RYOBItools.com. Let's connect so we can get you back on track! RYOBIOutdoorTools
                      2 found this review helpful
                      Amazing but short lived 15 min
                      [This review was collected as part of a promotion.] Bought this used it for half my driveway and broke mid way. But the clean it did was amazing bought another and the ama what to go through 2 done I order to finish the job.
                      by
                        Beware - poor quality product
                        Bought one that failed after one use. RYOBI sent a replacement, and 5 minutes into the first use it started spraying water out the top. Since it was a replacement, RYOBI wouldn’t replace it. I’ll be replacing this junk with another brand. Save yourself a bunch of headaches and buy a different brand!
                        by
                        Response from RYOBIJul 28, 2023
                        Hello, Homeowner - We are very sorry to read about the frustration you've had with two of your surface cleaners! And we'd like to connect so we can try to turn this around. Will you please be looking for an email from us at Reviews@RYOBItools.com? RYOBIOutdoorTools
                          2 found this review helpful
                          Could be Great... if it worked !
                          [This review was collected as part of a promotion.] I purchased this surface cleaner this Spring to clean my pool deck and driveway. Initially it worked great and would clean the concrete surface with two passes and then another pass 90 degrees. It would sometimes fail to start rotating or rotate at a very slow rate giving a single line. To get a fully clean surface it started taking more passes and more stop and starts to get the wand rotating again. I almost finished the driveway and the steam started leaking inside by the hinge. If the rotation would stay consistent and the steam was made of a harder platic or even out of metal this would be an excellent surface cleaner. I cannot recommend it to someone that doesn't have the patience that I have to do the job correctly.
                          by
                            • Recommended
                            Design flaw
                            I bought one of these a few days and used it for a couple of hours yesterday. Thought it was the greatest thing since sliced bread. I tried to use it today and I found the rotating head was working erratically, sticking. I took it apart, and I found a plastic washer at the top of the head. The washer was deformed. It apparently cannot tolerate the friction of the spinning head. I replaced it with stainless steel washer with an identical opening. It seems to be working like a charm. Be careful when you are reassembling the head to the unit. It needs to be pretty precise. It can’t have any play but it can’t be snug either.
                            by
                              • Recommended
                              4 found this review helpful
                              Doesn't seem to fit ryobi
                              It was advertised that this fit my pressure washer but doesn't. Even bought the attachment to extend the length but even that doesn't fit. Its almost like it needs an adapter. Yet another thing you have to buy from ryobi. Was unable to find an addapter. So doesn't come with other attachments, no spare parts.... this screams scam. Will be returning soon.
                              by
                              Response from RYOBIJul 14, 2023
                              Hello, Mustangminardi - We are sorry to see that this surface cleaner hasn't worked with your pressure washer! And we'd like to learn more so we can look into a solution for you. If you would, will you please be looking for an email from us at Reviews@RYOBItools.com? RYOBIOutdoorTools
                                Well worth it!!
                                Bought one from the store to clean our concrete stamped patio. Cleaning was very easy and got the job done in no time.
                                by
                                  • Recommended
                                  Works great with my Sun Joe
                                  I have a Sun Joe SPX3000 electric pressure washer. This surface cleaner works great and has saved me a ton of time vs doing it with just a regular nozzle. Lets see how long it lasts me, even if it only lasts a couple seasons, for the price it is still worth it.
                                  by
                                    • Recommended
                                    Another poor performance product
                                    5 minutes of use and it started getting the dreaded squiggly lines. There were no blockages in the pressure washer or the attachment. I’m using a green works 1700psi 1.2gpm electric pressure washer. I took apart the attachment and realized the lube that was used on the spinner arm was the issue. I removed it and applied bicycle chain lube and 2 hours later I finished my walkway and 3 car driveway. I’m still going to leave a 1 star review because I should not have to fix a brand new tool.
                                    by
                                    Response from RYOBIMay 31, 2023
                                    Hello, Fernando - We're disappointed to read about your unsatisfactory experience! If you would, please be looking for an email from us at Reviews@RYOBItools.com. Let's connect so we can try to turn this around! RYOBIOutdoorTools
                                      2 found this review helpful
                                      Doesn’t do the job
                                      Connected it to my power washer and this is what I got; thin, streaks in a circle. Help!
                                      by
                                      Response from RYOBIMay 25, 2023
                                      Hello, Maestro - We are sorry to read about the disappointing experience you've had with your surface cleaner! If you would, please be looking for an email from us at Reviews@RYOBItools.com. We are eager to connect and provide you with a beneficial solution! RYOBIOutdoorTools
                                        1 found this review helpful
                                        works great!
                                        This works great
                                        by
                                          • Recommended
                                          My Ryobi 2000 PSI Attachment
                                          View attached photos because it speaks for my experience. Attachment was durable enough to give me these results. I have a Ryobi 2000 psi pressure washer so this attachment worked just fine. No complaints or issues with this purchase.
                                          by
                                            • Recommended
                                            Ryobi 2000 PSI Attachment
                                            Product arrived on 5/12/23 and I used it on 5/13/23. Attached is the before and after image and I think it speaks volume. It was easy to attach and detach to my Ryobi 2000 psi pressure washer. Very affordable and durable. It did the job and provided the results I was hoping for so I'm satisfied with my purchase.
                                            by
                                              • Recommended
                                              1 found this review helpful
                                              Great Power Washing Attachment
                                              This is a great power washing attachment. I started power washing my sidewalk, then my driveway, and at the rate I was going it was going to take 5 hours. I went to Home Depot and bought the attachment and wish I did this the last time. Last time took like 4-5 hours. This time took an hour. I have a Greenworks 1600 psi power washer and this attachment worked perfectly. If I had a commercial power washer that was over 3000psi then I'd get a different attachment. I'm very happy with thia purchase.
                                              by
                                              • Verified Purchase
                                              • Recommended
                                              Quit Working
                                              Worked great at the beginning, and left streaks and won’t clean right again; waste of $40.
                                              by
                                              Response from RYOBIApr 25, 2023
                                              Hello, Ngl1 - We are sorry to hear about your frustrating experience with this surface cleaner! And we'd like to speak with you so we can provide you with a beneficial solution. Will you please be looking for an email from us at Reviews@RYOBItools.com? RYOBIOutdoorTools
                                                2 found this review helpful
                                                Broke after two uses
                                                On first use it worked great...for about twenty minutes before the sprayer arms decided to stop spinning. I cleaned everything and was then able to get fifteen more minutes in before it happened again. This process continued until finally my driveway was clean. The next weekend I went to clean my deck and had the same experience. About halfway through the cleaning process I heard a noise and when I lifted the surface cleaner I saw that the sprayer arm has broken off completely.
                                                by
                                                Response from RyobiApr 18, 2023
                                                Hello, Mr tab - We are sorry to read about your unsatisfactory experience with this surface cleaner! Will you please be looking for an email from us at Reviews@RYOBItools.com? We expect better and would be happy to provide you with a beneficial resolution!
                                                  Broke after two uses
                                                  On first use it worked great...for about twenty minutes before the sprayer arms decided to stop spinning. I cleaned everything and was then able to get fifteen more minutes in before it happened again. This process continued until finally my driveway was clean. The next weekend I went to clean my deck and had the same experience. About halfway through the cleaning process I heard a noise and when I lifted the surface cleaner I saw that the sprayer arm has broken off completely.
                                                  by
                                                  Response from RYOBIApr 17, 2023
                                                  Hello, Andrew - We're very sorry to read that your surface cleaner has broken! If you would, please be looking for an email from us at Reviews@RYOBItools.com. Let's connect so we can work this out together! RYOBIOutdoorTools
                                                    1 found this review helpful
                                                    Light and powerful
                                                    The electric Ryobi 2000psi and surface cleaner did a super job on our driveway. The driveway is so bright we need sunglasses. Hopefully they'll make a slightly larger diameter, but overall very happy with the product.
                                                    by
                                                      • Recommended
                                                      The worst
                                                      This is the second time I have purchased this same product. Second product Ryobi has scammed me on. Never again. I have taken apart and cleaned and recleaned the surface pressure washer nozzles a dozen times. Looks brand new. No debris… it still only spins for a few seconds… taking a 4 hour job all day. Product is bogus. Plastic parts. Total rip off.
                                                      by
                                                      Response from RYOBINov 14, 2022
                                                      Hello, Grips17 - We are very sorry to read that your second surface cleaner has stopped working! And we'd really like to speak with you so we can try to move this in a better direction. Will you please be looking for an email from us at Reviews@RYOBItools.com? RYOBIOutdoorTools
                                                        13 found this review helpful
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