Generator works but it leaks oil since day one. Took it to warranty shop they said we find no leak that'll be $100.00. Just got off the phone with Ryobi customer service they said it's normal to leak oil? Not a good sign buy a better brand.
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Response from RYOBIApr 15, 2024
Hello, HomeDepotCustomer - Please email us at Reviews@RYOBItools.com. We'd like to discuss your feedback further.
Feb 19, 2024
Quiet and Easy to Operate!
[This review was collected as part of a promotion.] Highly recommend purchasing this inverted generator! Been putting off buying one and regret not buying sooner. Much quieter than traditional generators. Can barely hear the engine about 15' from the house. Pretty light and easy to maneuver with the included wheels and telescopic handle. Starts up within one or two pulls and not much force required. Had the wife go through the start up process and had no problems. Installed the Ryobi App and can manage the generator and even turn it off from your phone. If there is ever a sale on these I will most definitely buy a second!
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Recommended
Customer review from ryobitools.com
Jan 30, 2024
Great generator
[This review was collected as part of a promotion.] I bought this generator about a 3 weeks ago and I love how easy is to use it and how light it is to carry
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Recommended
Customer review from ryobitools.com
Aug 25, 2023
I like the Bluetooth app
[This review was collected as part of a promotion.] I bought this today when a tree took out my power line. It was easy to set up and get started. Bluetooth app is great when I'm inside and I can see how many watts each appliance is using.
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Recommended
Customer review from ryobitools.com
Aug 25, 2023
2300Watt Inverter Generator
[This review was collected as part of a promotion.] Just purchased this inverter generator so that I have access to power in the event of grid failure or for outdoor projects that require mobility. I am excited to use it because of positive YouTube video reviews for my purposes.
by
Recommended
Customer review from ryobitools.com
Aug 10, 2023
I love love love everything Ryobi and I just added this generator to my collection of Ryobi stuff…. These tool are built strong for a man and usable for a woman that’s what I love about them.
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Verified Purchase
Jul 28, 2023
A little tricky to start
I purchased this 2 years ago. I always had trouble cold starting, until I discovered that if I just move the handle from OFF until I feel a click, it starts on one pull. One warm, it needs to be on RUN to restart.
It seems to cycle on idle quite a bit and revs up every time a load like my sump pump comes on. I added two breakers and a separate outlet in my garage to feed my panel, with main breaker OFF.
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Recommended
1 found this review helpful
Jun 28, 2023
Good generator cheaper then the others.
by
Verified Purchase
May 17, 2023
Owner truck operator
Excelent electric generator
by
Verified Purchase
Recommended
Apr 27, 2023
Air filter not oiled it will suck in dirt!!!!
I used this generator around 20 hours before taking it to a place that had fine dirt. After that day it started having trouble starting and when it would start it would bog down from almost no load. So at this point I started pulling it apart and to my horror I found the air box full of dirt. The air filter is just a porous foam filter, it would need to be oiled to stop small particles. Tried taking it back to Home Depot as it was under three years old and they would warranty it. DONT BUY!!!
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Response from RYOBIApr 28, 2023
Hello, Ryobisucks - We are sorry that your generator is no longer performing correctly! Please email us at Reviews@RYOBItools.com. It would be great to connect and see what we can do to move your experience in a better direction.
1 found this review helpful
Mar 17, 2023
Works great, but could be better
[This review was collected as part of a promotion.] Super simple to set up.
Starts really easy.
Reasonably quiet - but I have nothing to compare with, so take this comment for what it's worth.
Great: Uses very little gas as I can tell - filled it up in the evening and it ran all night, powering a pellet stove and a fridge and some fans to distribute the heat from the pellet stove.
Nice with the remote "supervision" on the phone app, especially to see estimated time left before refueling is needed.
Clean design with everything encapsulated.
Good handles to grab and move the unit.
Not so great: the "auto idle control" does not keep up with some loads, and throws the generator into "overload" and shutdown mode.
My example: running the pellet stove (draws <200W when lit and burning) and then attaching the fridge/freezer... The surge from the start of the compressor in the fridge is not handled well. Immediate generator overload and shutdown...
Disabling the auto-idle and under the same conditions as described above: pellet stove burning, start of fridge - it works. When the fridge is up and running, you can enable the auto-idle.
I think they (Ryobi) need to revisit how the auto-idle interacts with the overall power-ration for the generator - is should allow the generator to reach maximum RPM, and stabilize output, and THEN decide if there is an overload condition.
Also not sure if the auto-idle and inverter circuitry actually manages to keep the output stable - later during the day, I disconnected the fridge and connected up a flat-screen TV and Home entertainment system (pellet stove still burning). Ran the TV/home entertainment system via a "kill-a-watt" type monitor, set to voltage - the indicated voltage fluctuated each time the pellet stove's pellet feed mechanism kicked in, and you could hear it from the sound of the room fans that they were slowing down temporarily before the generator caught up and compensated for that extra load (which is not very large). Before "you" say it - I use a 12 AWG cable from the generator, and the total load of pellet stove and TV/Home entertainment system was well within the stated limits of the generator...
I think Ryobi should re-visit how this auto-idle and power output regulation is designed - it is not quick enough to respond as far as I can tell.
When I have more time, I may bring home a power analyzer with transient recording function from my lab at work and do some more in-depth testing.
Note: Had the larger inverter generator (4000 Watt) been available in the store, I would have bought that... probably a better choice as a back-up generator, with more aviable power "head-room".
by
Recommended
Customer review from ryobitools.com
Mar 16, 2023
Variable power control needs work
Super simple to set up.
Starts really easy.
Reasonably quiet.
Great: Uses very little gas as I can tell
Nice with the remote "supervision" on the phone app, especially to see estimated time left before refueling is needed.
Clean design with everything encapsulated.
Good handles to grab and move the unit.
Not so great: the "auto idle control" does not keep up with some loads, and throws the generator into "overload" and shutdown mode, even when total load is within the specified limits.
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Recommended
Mar 13, 2023
Most power and fuel efficiency $$
I've owned this generator for awhile now and it is quite and fuel efficient, compared to other ones we've used in the past..
I unboxed it put the required amount of oil and fuel in it and then promptly put it to work, charging tool batteries and running lights here at our homestead high in the Rocky Mountains of Colorado..
Couldn't be happier with it's performance so far, having put a couple of hundred hours on it as of now..
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Recommended
1 found this review helpful
Mar 4, 2023
Do not buy! Leaks gas, very dangerous
Purchased yesterday evening due to a power outage. Started great, ran great. Turned off before going to bed. In the morning the generator wa sitting in a puddle of gas on my driveway. So happy I was too tired to roll it into my garage. This thing is a fire hazard.
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Response from RYOBIMar 7, 2023
Hello, HomeDepotCustomer - Please email us at Reviews@RYOBItools.com. We'd like to discuss your feedback further.
3 found this review helpful
Jan 24, 2023
Great features
[This review was collected as part of a promotion.] The Bluetooth on this is so helpful. So glad I bought this item
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Recommended
Customer review from ryobitools.com
Dec 24, 2022
If you buy, you must buy extended warranty
Purchase the generator Sept ‘21 and it worked well for a few hours. Drained & replaced fuel in Dec 2022 and it would simply not fire up. Found many YouTube videos with repair instructions and guidance. Tried to clean the carburetor though wouldn’t start at all. Manually injecting fuel would allow it to briefly start but then it would quit again. Luckily HomeDepot exchanged it for me for a new one. Unit is mostly built out of plastic. Runs clean and well when it does.
http://go2see.at/ryobifail
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Response from RYOBIDec 29, 2022
Hello, Heli2reg - Thank you for leaving us this review! We're sorry to hear about the frustration you had with your first generator, but we're glad that you had no trouble with the exchange. If you need any assistance in the future, please feel free to email us anytime at Reviews@RYOBItools.com.
1 found this review helpful
Oct 28, 2022
Two out of two pieces of junk.
We got the first one and never started. Returned to the store and got a second one that spilled gallons of fuel thru a drain hose in carburetor. These are outright dangerous pieces of junk. Do not buy this thing for your own safety.
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2 found this review helpful
Sep 29, 2022
...
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Verified Purchase
Sep 26, 2022
Excellent product
[This review was collected as part of a promotion.] generator very practical powerful nice with all the requirements established by the supplier very compact and excellent way between the Bluetooth system with the phone
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Customer review from ryobitools.com
Sep 20, 2022
exelent feautures
[This review was collected as part of a promotion.] i bought this a week a go. and i feel very happy. Because we pass the hurican Fiona. here in Puerto Rico. and i dont have light. so this save my life.
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Recommended
Customer review from ryobitools.com
Apr 9, 2022
One of the best
This is not to run full a house , but you can use TV, lamps and fans , no noise , is lightest and comes with a handle and when you fill it with gas about $8.00 it will last hours ( all night ) I had a big one honda 7k watts and buy this as a back up and now the honda is in storage because this one is just what we need. They have an app with real time monitoring and you can shut down through it.
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Recommended
4 found this review helpful
Apr 7, 2022
Very quiet and easy to carry
First I was scared buying this generator but honestly this is very good. I wanted a generator to start my fridge because right know we're having issue with the service in the whole island and this has help use a lot. runs really well my fridge and I can control from the app the idle button and even turn off the generator.
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Recommended
1 found this review helpful
Jan 15, 2022
Loud but powerful
I wanted the combo of power, quiet operation, and efficiency (inverter)…all that without breaking the bank. Settled on this unit because it checked the boxes on paper.
The pics are taken at idle (3ft), idle down (3ft) and idle down at 15ft.
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Response from RYOBIJan 21, 2022
Hello, Kw20 - Thank you for taking the time for sharing your feedback with us on the inverter generator! We appreciate your honest and thoughtful review! And feel free to email us anytime at Reviews@RYOBItools.com, if you'd like to continue this conversation.
Recommended
8 found this review helpful
Nov 15, 2021
Perfect for what I need
[This review was collected as part of a promotion.] After testing out this unit, it has everything I needed. It's easy to start and I love that it connects to my phone and I can monitor the power output and turn it off remotely before bed. It's also super efficient.
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Recommended
Customer review from ryobitools.com
Nov 8, 2021
Great Generator!
[This review was collected as part of a promotion.] I bought this for camping and have used it around the house for activities and it can easily run everything I planned to plug in. The fuel sipping on lower power is outstanding. It is quiet, has a great display, and the app is a cool feature. Under advertised is the handle and wheels, even though it is light enough to carry, it is nice that you can roll it.
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Recommended
Customer review from ryobitools.com
Nov 3, 2021
Loud "Inverter" generator. Loud like a lawn mower
I bought this generator for the name it came with "Invertor" generator I expected that this generator would be a lot more quiet than what it is. It's as loud as a lawn mower. The decibel level has to be well above 80. They should've just left the word "inverter" out of it. I would have been happy with my purchase if not for the false claim.
by
Verified Purchase
16 found this review helpful
Oct 16, 2021
Reliable Ryobi Generator
This product is as advertised, and highly recommed it for it's outstanding performance. I love it, and will one day purchase another for emergencies and outdoor activites. It's easy to operate, looks nice, and quiet. Also it's easy to transport.
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Verified Purchase
Recommended
3 found this review helpful
Sep 27, 2021
Dajoun williams
brought this generator last year during a power outage, well please how it kept me going 4 days without a problem. A little noisy but for the most part worth its value. I ran my TV, a heater and my plug in fire place, refrigerator and a few lights. Thanks
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Recommended
4 found this review helpful
Sep 9, 2021
Muffler melted off
So I've had this generator for about 4 months. I bought it brand new and the who muffler melted right off. No it is impossible to get a replacement part for it. And can't seem to find an after market part as well.
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Response from RYOBIOutdoorsSep 9, 2021
Hello, Edwin - We are sorry to read about your unsatisfactory experience with the generator! If you would, will you please email us at reviews@ryobitools.com? We'd like to connect and continue this conversation.
6 found this review helpful
Aug 7, 2021
Not for camper
This works well and is great on gas. But was bought as a camper generator. Will not run anything while air conditioning is on.