Customer Reviews for Ring White Smart Lighting Motion Activated Outdoor Integrated LED Spot Light Battery 2-Pack with Smart Lighting Bridge White

Hi HomeDepotCustomer.

Thank you for taking the time to share your experience with us.

We understand the importance of having all relevant product information prior to purchasing. The features and technology provided by Ring devices are incredibly valuable and help provide you with peace of mind about your home security. We can definitely provide you with more information regarding the concern mentioned in your review.

It sounds like there was some confusion regarding Ring Smart Lighting. The Ring Smart Lighting Spotlight Battery is a bright motion-sensing smart spotlight with a focused beam. The Ring Bridge is the central hub that integrates Ring Smart Lights, Motion Sensors, and Transformers into your Ring system. The Ring Bridge connects to the Ring app using your home wifi network and connects to other Ring Smart Lighting products using a proprietary long-range communication protocol.

Without Ring Bridge, Ring Smart Lights function only as standard motion-sensing lights. Visit our support center for more information: https://ring.com/support/articles/ux37d/Ring-Smart-Solar-Floodlight-Information.

In an effort to provide our neighbors with the most recent news and instructional material, Ring Community was established in March 2019. It's our first peer-to-peer community forum where users can support one another and discuss Ring-related issues and experiences. If you require any additional information regarding your concerns, please contact us at https://community.ring.com/.

All the best,
Nicole from Ring.

Hi DIYdad14163. Thank you for taking the time to share your experience with us. We understand the importance of having all relevant product information prior to purchasing. The features and technology provided by the Ring Smart Lighting Spotlight are incredibly valuable and help provide you with peace of mind about your home security. We are here today to provide you with solutions that will assist you in finding the best device settings for your home’s environment.

It sounds like the device is not performing as expected. Ring Spotlights are part of the Smart Lights line of products that strengthens your Ring of Security while illuminating your home and property. The Smart Lights Spotlight is an ultra-bright motion-sensing smart spotlight with a single-beam. It's battery-powered for easy no-wiring installation in hard to reach places such as trees and dark corners and illuminates key areas with ease. We recommend installing the RIng Smart Lighting Spotlight 8-10 feet from the ground for optimal performance.

Ring devices detect motion events in your surroundings, triggering motion alerts and video recordings. You can use Motion Zones to define specific areas that you want your Ring device to monitor while ignoring everything outside that area.

We have included the steps here for how to use Motion Wizard to optimize your Motion Alerts:
Open the Ring app.
Tap the menu (≡) on the top left.
Tap Devices.
Tap the relevant device.
Tap Motion Settings.
Tap the magic wand icon in the top right corner to launch Motion Wizard.
Here you can get help to reduce, increase or improve your Motion Alerts.

For more information on troubleshooting your Ring Smart Lighting Spotlight, please visit this link: https://ring.com/support/articles/i16qb/Troubleshooting-Guide-for-Ring-Smart-Lights-Spotlight.

We also invite you to reach out to our Community if any additional information is needed regarding your Ring Smart Lighting Spotlight. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/.

Thank you,
Melissa from Ring.

Hi John.

Thank you for taking the time to share your experience with us. We understand how important it is to have your Ring Smart Lighting Spotlight activate when motion is detected so that you can effectively monitor your home. The Ring Smart Lighting Spotlight was designed to activate based on your specific needs. We can definitely provide you with more information regarding the motion detection concern mentioned in your review.

It sounds like the device is not performing as expected. Ring Spotlights are part of the Smart Lights line of products that strengthen your Ring of Security while illuminating your home and property. The Smart Lights Spotlight is an ultra-bright motion-sensing smart spotlight with a single beam. It's battery-powered for easy no-wiring installation in hard-to-reach places such as trees and dark corners, and it illuminates key areas with ease. The motion detection range for your Ring Spotlight can be adjusted in the Ring app. The motion detection range on Ring devices is up to around 30 feet with the "Motion Sensitivity" slider at the maximum level. If you turn "Motion Sensitivity" down, this range will be lower. For more information on how to adjust motion detection for your Ring Smart Lighting Spotlight, please visit this link: https://ring.com/support/articles/op61u/Motion-Detection-in-Ring-Battery-Devices.

If any additional information is needed regarding your Ring Smart Lighting Spotlight, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. You can find it here: https://community.ring.com/.

Thank you,
Melissa from Ring.

Hi DEBBIE.

Thank you for sharing your feedback.

We understand how important it is for your Ring Smart Light Spotlight Battery device to function consistently and reliably. Having longevity in a battery-powered security device, such as the Ring Smart Light Spotlight Battery device, is crucial when it comes to monitoring your home. We are eager to provide you with a solution for the concern mentioned in your review.

It sounds like the batteries are draining faster than expected. For the longest battery life, we recommend that you set the light sensors to 0 or 1 so that the lights only turn on if it is very dark. You can also reduce the brightness to the lowest setting and set the group auto-shutdown time to 30 seconds.

We strongly recommend using name-brand batteries such as Amazon Basics, Duracell, or Energizer, and always use batteries of the same brand that were fresh together. Learn more here: https://support.ring.com/hc/en-us/articles/360031677311-Battery-Life-and-Your-Smart-Light-Battery-Devices.

Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today.

All the best,
Nicole from Ring.

Hi there, thanks for sharing your feedback. You are correct that the Ring Bridge allows you to have more control of your Smart Lighting Spotlight, as it unlocks smart controls. You can set up a Light Schedule, adjust the brightness, and use the Light Sensor to prevent the light from coming on during the day. For more information on the features available with the Ring Bridge, check out this Help Center article https://support.ring.com/hc/en-us/articles/360025181851-Ring-Smart-Lighting-Bridge-Information. If you have any other questions or concerns, try searching the Ring Community at https://community.ring.com/ to find answers from other neighbors. All the best, Ashley from Ring.

Hi Drew, I'm glad to hear the Smart Lighting Spotlights were easy to set up. If you do run into any issues with damage to your Spotlights, I'd recommend following up with our support team for assistance https://support.ring.com/hc/en-us/articles/213608406#callus. Our support team can review any damage and determine the best resolution. If you have any questions about your Ring devices, you can browse the Ring Community https://community.ring.com/ to find answers from other neighbors. All the best, Ashley from Ring.

Hi Magj. Being able to get the most out of your smart home devices is important, and I would be happy to help clarify. Ring Smart Lighting devices require a Ring Bridge in order to be connected to the Ring app and offer smart controls. Without a Ring Bridge, your Smart Lighting Spotlight Battery will act as a motion-activated light. For more information on what features are available with the Ring Bridge, check out this Help Center article: https://support.ring.com/hc/en-us/articles/360025181851-Ring-Smart-Lighting-Bridge-Information. All the best, Ashley from Ring.

Hi Jack,

Thank you for sharing your experience with us. We understand the importance of your Ring Smart Lighting Floodlight Wired turning on only when you want it to. Rest assured, we would be happy to help ensure your device is set up for optimal performance.

It sounds like your device is activating its lights for motion detected during the day. If desired, you can change the settings to let motion trigger your lights in the daytime or only at night. This article will help you keep your Ring Smart Lighting Floodlight working at its best: It sounds like your device is activating its lights for motion detected during the day. If desired, you can change the settings to let motion trigger your lights in the daytime or only at night. This article will help you keep your Ring Smart Lighting Floodlight working at its best:  https://support.ring.com/hc/en-us/articles/360025728452-Troubleshooting-Guide-for-Ring-Smart-Lights-Floodlight-Wired.

Ring Community was launched in March 2019 to help deliver the most current news and educational information to our customers. You can find tips and tricks from other Ring users at https://community.ring.com/. This peer-to-peer forum allows our neighbors to share their feedback and experiences to assist each other in resolving their concerns.

All the best,
Nicole from Ring