Customer Reviews for Rinnai Wireless Wi-Fi Module

Works great, but the included instructions are worthless. I had to find a YouTube video to show me where the wire connected.

I replaced two older Rinnai RWM101 Control-R modules with two new RWM200 modules on my RUR199eN water heaters. Unfortunately, the new RWM200s have not worked as expected. Both modules were installed, updated, and connected to a strong 2.4 GHz Wi-Fi network, but they repeatedly connect and disconnect instead of maintaining a reliable Wi-Fi/cloud connection. That defeats the main purpose of buying a connected control module. The customer support experience has also been poor. I have two new RWM200 modules that are still not providing reliable connectivity, and getting help from Rinnai has been frustrating to say the least

This unit replaced my current Noritz n132 which was in service for over 25years. Flow rate is not as high on Rinnai but it should be enough since most of the faucets have been replaced with low flow. There are some things I miss like being able to easily adjust temps up to 140deg with a click of a button. Google Home support has been discontinued by Rinnai and was told they are not planning to add it back. This is a bummer, I bought network add-on module for this specific reason. Positives: easier to install due to the light weight, it is quieter and didn't require expensive stainless exhaust. Hopefully it lasts at least 25 years like Noritz did...

Works well. Easy to use.

This gives me control of.my new water heater

This product made any smart feature of the water heater disabled. The recirculating mode was unable to be activated permanently. I ended up returning it because the functions of the water heater are more important than seeing that the water heater is “on” on the app. The app is also archaic and doesn’t work well.