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Customer Reviews for SIMPSON 3600 PSI 2.5 GPM Cold Water Gas Pressure Washer with HONDA GX200 Engine

Internet #302714317

Model #ALH3425-S

Store SKU #1002654936

  • Cold water gas commercial pressure washer with aluminum frame
  • Great for cleaning the deck,driveway,paint preparation and siding
  • Includes spray gun,high-pressure hose,lance and nozzles

Customer Reviews

  • 4.2
    out of 503 reviews
  • 80% recommend this product
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Showing 1-30 of 503 reviews
Waited for disappointment
Thought I'd go to a top brand pressure washer and buy a Simpson, after waiting a week for delivery, timing was OK because I needed it for the weekend....well, the box had been retaped closed, everything seemed OK, until I went to connect the hose, someone put in the cheap screw on type hose instead of the quick connect hose. Immediately called Home Depot figuring they'd tell me to just come in and switch it out for the correct hose...BUT NO, they wanted me to go through the vendor.
by
Response from SIMPSON TeamMay 6, 2024
We are sorry to hear about the condition of this unit upon unboxing, Knoat. If you would give our team a call directly at 877-362-4271 or email us at productsupport@simpsoncleaning.com, we hope to determine what you need to rectify this experience as quickly as possible. We will be documenting this feedback for our records and hope to be hearing from you soon! simpson
    1 found this review helpful
    Pressure Washer works Great
    by
    Response from SIMPSON TeamMay 2, 2024
    We are glad to hear your 3400 PSI pressure washer has been performing flawlessly for an excellent cleaning experience. Feel free to tag #simpsonclean on social media with your before/after photos, and we'd love to see the results you achieve. Enjoy that machine & thanks for the review, STEVE! simpson
    • Verified Purchase
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    • Verified Purchase
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    • Verified Purchase
    Pressure washer itself is ok, not worth $1000 tho, dealing with the shipping from Home Depot was a nightmare
    by
    Response from SIMPSON TeamApr 27, 2024
    We're sorry to hear about the shipping issues, HomeDepotCustomer. We will be documenting your experience for our records & hope the performance of your unit soon proves it a great investment. Thanks for taking the time to review. simpson
    • Verified Purchase
    Very powerful, easy to start, and easy to move around.
    by
    Response from SIMPSON TeamApr 25, 2024
    That's great to hear, ANTHONY. It's good to know you've found your 3400 PSI pressure washer easy to operate, and it has been performing with excellent power & mobility. Show it off any time by tagging #simpsonclean on social media with your before/after photos and we'd love to see it at work. Have fun knocking out your projects, and thanks for the review! simpson
    • Verified Purchase
    Good engine, average pump, the lance is a joke
    Good engine, powerfull, starts really quick, eat a lot of gas. The lance stopped working after about 1 hour. To be able to use it I am supposed to dim the pressure. I don't think that this lance can handle 3600 PSI. Shame on Simpson.
    by
    Response from SIMPSON TeamApr 25, 2024
    Hi, Marius. We're glad to hear you've enjoyed the powerful performance of your 3600 PSI pressure washer and would like to learn more about the issue with the lance. If you would give our team a call at 877-362-4271 or email us at productsupport@simpsoncleaning.com, we'd like to see what is needed for a smoother experience. We appreciate the feedback and hope to be hearing from you! simpson
      • Recommended
      Took back ASAP
      No clue if it works, but, Home Depot will lie to you when you call asking where your items is thats supposed to have free 2 day shipping. Never showed. Called them that day to cancel order as 30 consecutive chemotherapy days were coming. HD customer support said “its already shipped awww so sorrry…” even though the order showed it had not been and UPS didnt pick up yet. No tracker. Today is saturday and i see why the boxed garbage was late… $800 pressure washer was smashed and UPS just taped
      by
      Response from SIMPSON TeamApr 15, 2024
      We are so sorry to hear about the difficulty you experienced with the shipping service, and hope your return was hassle-free. We appreciate you sharing your experience and truly wish you the best in your challenging journey ahead. simpson
        1 found this review helpful
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        • Verified Purchase
        Awesome product. Thank you.
        by
        Response from SIMPSON TeamApr 11, 2024
        Thank you for the kind words, DOUGLAS. We are happy to see your 3600 PSI pressure washer is delivering a powerful performance worthy of five stars. Show it off any time by tagging #simpsonclean on social media with your before/after photos and we'd love to see the projects you're taking on. Thanks for reviewing & enjoy that machine! simpson
        • Verified Purchase
        It’s a Honda….enough said.
        by
        Response from SIMPSON TeamApr 11, 2024
        It's great to hear you've been happy with the reliable performance of your new Honda-powered 3400 PSI pressure washer, and it has been delivering an excellent cleaning experience for you. Feel free to show off your results any time by tagging #simpsonclean on social media and we'd love to see the projects you're knocking out. We appreciate the review, BMD! simpson
        • Verified Purchase
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        • Verified Purchase
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        • Verified Purchase
        Everything works great!
        by
        Response from SIMPSON TeamMar 14, 2024
        It's great to hear your 3600 PSI pressure washer has delivered a flawless performance for a five-star cleaning experience. Feel free to share your results any time by tagging #simpsonclean on social media and we'd love to see photos of the projects you're taking on. Enjoy that machine & thanks for reviewing, Mike from Louisiana! simpson
        • Verified Purchase
        The unit showed up. Instructions to assemble are terrible, luckily there’s YoubTube. Upon assembly I realized the wand is broken and I’m missing the breather cap. I contacted Home Depot who told me to contact Simpson. I contacted Simpson, the lady was helpful and said they would ship a replacement wand and a breather cap within 3 to 5 days. 8 days later, I followed up and the lady I got was worse than useless. She tells me 3 to 5 days again. She would not confirm why this time 3 to 5 days is legitament compared to last time. Now I just wait and hope 3 to 5 days one day will come to life.
        by
        Response from SIMPSON TeamMar 14, 2024
        We are sorry to hear about the missing parts & shipping damage. We will be documenting your feedback in full for our records. We hope the delay is soon resolved and your parts arrive quickly so you can get up and running as soon as possible. Thanks for sharing your experience, HomeDepotCustomer. simpson
        • Verified Purchase
        1 found this review helpful
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        • Verified Purchase
        It is impossible to start with any water left in the pot. You literally have to crank the machine with no water attached, then increase the RPMs and allow the water to start flowing. Then you have to completely drain it and run the pump completely dry before it will start and run again. I do not recommend this!
        by
        Response from SIMPSON TeamFeb 8, 2024
        Hi! We are really glad you shared your experience with us. This is certainly not normal, and the process you describe runs the risk of damaging your machine! At your earliest convenience, would you give our team a call at 877-362-4271 or email us at productsupport@simpsoncleaning.com? We would like to assist you with the startup process according to the manual to determine if there is a performance issue that needs to be resolved. We hope you will be in touch quickly and we hope to get you up and running smoothly soon! simpson
        • Verified Purchase
        Not a CAT pump....
        Not sure why reviews keep mentioning CAT pump? This model has the AAA, and it is an amazing unit.
        by
          • Recommended
          1 found this review helpful
          On Time, Easy to Assemble, EZ to Start, Ran Great
          Couldn’t have asked for more. Enjoyed working with the little powerhouse for about 12 hours. No problems whatsoever.
          by
          Response from Simpson TeamNov 28, 2023
          We're glad to hear you enjoyed a flawless performance and your 3600 PSI delivered plenty of power to suit your needs. Any time you care to show it off, you can tag #simpsonclean on social media and we'd love to see the results you achieve. Thanks for taking the time to share your experience, Joe in Florida!
          • Verified Purchase
          Opened Box
          Just received the ALH3228, after I opened the box I realized that this must have been a returned item. First, the unit didn't have any padding, second, the unit was sitting sideways with the gas tank damaged, third, the handlebar was missing. At that point I gave up, called Pressure Washer Direct, I was told to wait 4-7 days and someone will be contacting me to possibly replace send replacement parts or possibly send a new unit. Very disappointed.
          by
          Response from SIMPSON TeamNov 27, 2023
          Hi, Jorge. We are sorry to hear about the condition of this unit upon arrival. If you would give us a call directly at 877-362-4271 or email us at productsupport@simpsoncleaning.com, we would like to learn to determine what might have happened & we hope to discuss solutions to improve your experience as quickly as possible. Thanks for sharing your experience & we hope you will be in touch very soon! simpson
            3600 psi gas powered pressure washer
            My Simpson 3600 psi gas powered pressure washer works beautifully. It did a great job on my driveway and I can’t wait to use it again in the spring.
            by
            Response from Simpson TeamNov 14, 2023
            If you ever care to show off your work, feel free to tag #simpsonclean on social media and we'd love to see the results you achieved on your driveway. We are so glad your 3600 PSI performed with more than enough power to tackle the job & it delivered an excellent experience for you. Thanks for the positive feedback, Bikeguy26!
            • Verified Purchase
            I received the pressure washer damaged from shipping..
            by
            Response from SIMPSON TeamNov 13, 2023
            Hi, MICK. We're sorry to hear about the shipping damage you describe and will be recording this experience for our team. Please don't hesitate to contact our team at 877-362-4271 or email us at productsupport@simpsoncleaning.com if you feel performance was affected - and we will be glad to determine what you need for a great pressure washing experience. We appreciate you sharing your feedback and hope you are up and running smoothly. simpson
            • Verified Purchase
            Never received, was damaged
            by
            Response from SIMPSON TeamNov 9, 2023
            We're sorry to hear about the shipping damage HomeDepotCustomer, and we hope you are able to quickly secure a replacement unit in pristine condition. Thank you for taking the time to share your experience. simpson
            • Verified Purchase
            Defective
            Shipping was fast. Parts were missing contacted Simpson and they quickly shipped the wrong parts called second time and was told they were not supposed to send missing parts since the bag containing the parts appeared to have been opened but would send one time. The missing part was to hold the upper handle I decided to assemble and the high pressure coupler from the water pump to connect the hose was defective. Could not get the hose connected to the pump. Return was fast and easy
            by
            Response from SIMPSON TeamNov 8, 2023
            We are sorry to hear about the condition of this particular unit, Jjjj. It's good to hear your return process was hassle-free and we hope you were able to secure another unit in pristine condition. We will be documenting the shipping problems for our team & we really appreciate you sharing your experience. simpson
              1 found this review helpful
              This is the second Simpson power washer which I purchased. Good quality, durable and reliable machines. Highly recommend.
              by
              Response from SIMPSON TeamOct 26, 2023
              We are so glad to hear your first unit performed so well as to merit another purchase, and you've been happy with the durable quality of your new 3600 PSI pressure washer. Show off your machine any time by tagging #simpsonclean on social media as you power through your projects, and we would love to see the results you achieve. Thanks for your recommendation & review, HomeDepotCustomer! simpson
              • Verified Purchase
              The price is a bit high for a residential tool IMO, but it is a really good machine. Cleaning my driveway, deck, house, cars and engines keeps it busy.
              by
              Response from SIMPSON TeamOct 11, 2023
              Any time you like, you can tag #simpsonclean on social media to show off your work and we would love to see the results you achieved on your driveway/deck/house/cars! It's great to hear your 3600 PSI pressure washer has performed for a great experience with plenty of power to tackle such a wide range of jobs. Thanks for sharing your feedback, Michael! simpson
              • Verified Purchase
              I have a few different pressure washers, but this one best one by far! it has a great pump. and besides- its a beautiful machine.
              by
              Response from SIMPSON TeamOct 5, 2023
              We are so glad to hear it, ddm. It's great to know your 3400 PSI pressure washer has delivered a superior performance for you worthy of five stars. Feel free to show it off any time by tagging #simpsonclean on social media with photos of your results and we would love to see the projects you're working on. simpson
              • Verified Purchase
              Easy to move around, light weight aluminum. Handle was difficult to assemble, holes were not aligned properly.
              by
              Response from SIMPSON TeamOct 4, 2023
              We're sorry to hear about the handle difficulty, ROBERT. Never hesitate to reach out to our team at 877-362-4271 or email us at productsupport@simpsoncleaning.com if ever we can help you with any concerns. Beyond that initial hiccup, it's great to hear you've enjoyed the portable power of your 3600 PSI pressure washer. You can tag #simpsonclean on social media any time to show off your results and we would love to see it at work. Thanks for taking the time to share your experience! simpson
              • Verified Purchase
              The Simpson 3400 PSI Pressure Washer was easy to assemble and has an abundance of pressure compared to my old 2600 PSI pressure washer. However, the packaging of the item was inadequate and needs to be improved.
              by
              Response from SIMPSON TeamOct 4, 2023
              It's good to hear you've been happy with the power upgrade delivered by your 3400 PSI pressure washer, MJ Gork. We appreciate your packaging feedback as well and will document your thoughts for our team. If ever you care to show off your work, you can tag #simpsonclean on social media and we would love to see the results you achieve. Thanks for taking the time to share your experience. simpson
              • Verified Purchase
              EXCELLENT. Well worth the price.
              Follow instructions and it will start on a few pulls. Honda motor, Cat pump, Aluminum frame, pneumatic tires: PERFECT SET-UP. If you sit in on grass, it will stay still. It does tend to 'spin/rotate' on the driveway (one cylinder engine!) No complaints. Very happy with purchase. Make sure to order the Simpson "Turbo-Nozzle" and 50 ft hose. I almost went with the Simpson 4200psi 4gpm unit but for a home-owner this is everything you will need. I purchased an electric power-washer last summer, that now I use only to wash my vehicles. For serious cleaning, a gas unit is the way to go.
              by
              Response from SIMPSON TeamSep 8, 2023
              It's great to hear you've been impressed with the design & quality of your 3400 PSI pressure washer and it's delivering an impressive power-boost to tackle those larger jobs. Show off those home projects any time by tagging #simpsonclean on social media and we would love to see your before/after photos. Thanks for the positive feedback and enjoy your machine, Mook! simpson
                • Recommended
                Showing 1-30 of 503 reviews

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                Suggested Use

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