Customer Reviews for Samsung 7.5 cu. ft. Smart Stackable Vented Electric Dryer with Steam Sanitize+ in Brushed Black

Name: 7.5 cu. ft. Smart Stackable Vented Electric Dryer with Steam Sanitize+ in Brushed Black
Brand: Samsung
SKU: 1006669788

Internet #317651425

Model #DVE50A8500V

Store SKU #1006669788

7.5 cu. ft. Smart Stackable Vented Electric Dryer with Steam Sanitize+ in Brushed Black

Samsung

(352)Questions & Answers (46)

Wi-Fi Connectivity
Freshen up clothes with Steam Sanitize+
Sensor Dry helps prevent overdrying for optimal fabric care

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Customer Reviews

4.3
out of 352 reviews
73% recommend this product

259

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Showing 1-30 of 352 reviews

May 9, 2019

The dryer is amazing. It dries the load in one cycle. So many drying options too. Best part is th...

The dryer is amazing. It dries the load in one cycle. So many drying options too. Best part is the wifi option so we can set the dryer to start even if we are away from home. It’s also very very quiet. If it weren’t for the music it plays at the end, it’s easy to forget you have a load in. The steam feature is amazing, no more dry cleaning for me!.

We appreciate 5-star review, paddock81. Samsung provides quality, economy and technology. Thank you for being the best part of Samsung. ^Shifa Samsung

Recommended

3 found this review helpful

May 3, 2019

The Samsung Smart Dryer gives the job done in much less time. There is a a fun tune that plays up...

The Samsung Smart Dryer gives the job done in much less time. There is a a fun tune that plays upon completion of cycle. Grabbing the laundry at that time means a fresh, clean load that is ready to hang/fold with no wrinkles. Even if you miss the cycle bell, a quick refresh and the laundry is set. There is a setting for everything whether it's a quick small load, a full oversized load or doing bedding. The dryer is very intuitive and adjusts settings to best suit the load you have placed in. Besides working superbly, the machine just looks great sitting there. High recommendations to add this set to your home!

Recommended

2 found this review helpful

May 3, 2019

The Samsung Smart Dryer with Steam Sanitize+ in black Stainless steel is pretty awesome to summar...

The Samsung Smart Dryer with Steam Sanitize+ in black Stainless steel is pretty awesome to summarize my experience with it. Having 7.5cu ft really allows me to dry larger loads, and allows me to wash my bedding with ease. The Steam Sanitize function is awesome. Being able to rid my family’s clothes of pollens and allergens really helps, as my kids suffer with allergies and asthma. We incorporated our Samsung dryer into Smarthings as well. Having the ability to start/stop and view cycle alerts are definitely a plus. This dryer has so many options it took several days to test them all out. I think this Samsung dryer is perfect for all families.

Recommended

3 found this review helpful

Nov 5, 2022

Great Dryer with Smart Features

[This review was collected as part of a promotion.] I love the smart features and the sleek look of the dryer. I bought the matching set. Works fantastic and great energy rating. I also love the Sanitize feature as we have 3 dogs.

Recommended

Customer review from Samsung US

Nov 2, 2022

poor quality

Cutting my loses and switching to LG, does not dry clothes properly, washer died in 13 months, and dryer is in line to shut down also, missed my May tag that ran for 18 years before i replaced them with this piece of s$

We're happy to hear your review, Waqar. Let's go ahead and check your dryer's settings on why you cannot dry.

Please ensure the dryer is not in ECO DRY mode, as this setting will reduce the power consumption of certain other cycles but will extend the length of the cycle, potentially up to 3 times as long. Eco Dry is on by default on Normal and Time Dry cycles for models with the feature. Please see these links for details.

Clothes are not dry after using Samsung dryer https://www.samsung.com/us/support/troubleshooting/TSG01000999/

What to do if your Samsung dryer isn't heating or drying
https://www.youtube.com/watch?v=LibK_OLFH4Q

Should you ever need more assistance, please feel free to get back to us via the following options:

1. Samsung: Community smsng.us/Samsung-Community
2. Facebook: smsng.us/Facebook-Messenger
3. Twitter: smsng.us/Twitter-Messages

When you message us, please provide us with this reference number (1145102271) to help our team pull up your information.

Thank you for being a valued customer of Samsung. Have a great day.

^Camille Samsung

Recommended

Sep 29, 2022

Verified Purchase

Sep 20, 2022

Great product

[This review was collected as part of a promotion.] I bought this dryer in July and I love it. It is the perfect size for what I need.

Recommended

Customer review from Samsung US

Aug 17, 2022

great product

[This review was collected as part of a promotion.] awesome product from Samsung, it works perfectly and it is super smart

Recommended

Customer review from Samsung US

Jul 30, 2022

sensing technology sucks

Specs make it sound super technologically advanced but Bixby is only for Android and all the phone app does is send you a notification when the cycle is complete or when it recommends that you run the self clean cycle. The app has several screens and data yet you can contol zero functions from your phone. To be clear the dryer is not app controlled-it just sends notifications. The dry/wet sensing ability is way off and unfortunately most of the cycles are sensing cycles meaning that even if you choose, for example "normal" which is a 45 min cycle, the dryer will stop sooner than that if it thinks your clothes are dry sooner. It's a great idea to save energy except that the sensor sucks. I should mention that I do small

Hi CJMM,

Thank you for reaching out to us. We apologize for the inconvenience this may have caused you as you're having issues regarding the smart feature and the proper loading on your Stackable Vented Electric Dryer.

Kindly visit the user manual on Page 52 to learn more about the Smart Feature:
https://downloadcenter.samsung.com/content/UM/202101/20210108101259759/DV6300_DC68-03381T-11_EN_CFR_MES.pdf

The Best Laundry Load Size for your Samsung Washing Machine and Dryer:
https://www.samsung.com/us/support/answer/ANS00080262/

Cycles, settings, and features on your Samsung dryer:
https://www.samsung.com/us/support/answer/ANS00051022/

Should you need assistance, you may reach us via the following for immediate support:

1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513

Reference Number: 1144753264

Thank you for choosing Samsung. Have a great day!

^Chrystel Samsung

Jul 15, 2022

Drum noise and moisture sensor broken. Scrapped

do not buy. excessive drum noise that gradually got worse. noise persists after several repair attempts and moisture sensor now broken causing machine now shuts off after 1 minute. total junk, i have given up with it and scrapped it after only 2 months.

Hi IanW, Thank you for reaching out to us, and we are glad to know that you are using Samsung products. We apologize for the inconvenience of the dryer running too long and for the repair cost. We understand how important these machines are, especially if we are doing our laundry during our busy schedules. We will surely notate this feedback for better products and services in the future. I highly recommend clicking this link for a basic troubleshooting guide to resolve this inconvenience: https://www.samsung.com/us/support/search/?query=dryer&referrerPageUrl=https://www.samsung.com/us/support/ Clean the moisture sensor on your Samsung dryer so it doesn't shut off early: https://www.youtube.com/watch?v=lwWeL5JYNNo The dryer is noisy: https://www.samsung.com/us/support/troubleshooting/TSG01000979/ You may check this link for future reference to reduce unnecessary repairs over the dryer's lifetime. https://www.samsung.com/us/support/answer/ANS00050526/ If repair is needed, please take note of your warranty coverage: https://www.samsung.com/us/support/service/warranty/DVE50A8500V/A3 If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Ticket number: 1144718542 Thank you for choosing Samsung. Have a great day. -Trisha-

Customer review from Samsung US

Jul 14, 2022

Great Dryer

[This review was collected as part of a promotion.] I bought this dryer a few months ago and wow can i tell a difference in my clothes being wrinkle free!

Recommended

Customer review from Samsung US

Jul 11, 2022

Great dryer

love the look finish and performance/options the dryer has including the steam sanitize very good machine .

Recommended

Customer review from Samsung US

Jul 2, 2022

Good Dryer

[This review was collected as part of a promotion.] Works as it supposed to and dryer clothes fairly quickly.

Recommended

Customer review from Samsung US

Jun 27, 2022

Great Product

[This review was collected as part of a promotion.] I am happy with the ease it operates. Looks great.

Customer review from Samsung US

Jun 27, 2022

Lots of features packed into a one machine

[This review was collected as part of a promotion.] I needed to upgrade from my decades old washer/dryer and Samsung fit the bill with lots of features, steam, and smart connectivity. SmartThings integration was very important to me as I have many other SmartThings devices. This allowed me to integrate it directly into my existing eco system without having to install yet another app. Also, smart integration means I get notifications when my loads are complete and integrates into my Samsung TV to tell me when it's finished as well. One annoyance however, is that smart control has to be explicitly enabled every single time. Not sure why this is the case. But my guess is that it's a built in safety feature. Possibly so you cannot remotely start the machine at a later time if the doors had been opened, preventing any mishaps if something were to climb in and close the door.

Recommended

Customer review from Samsung US

May 10, 2022

Great Modern Design

[This review was collected as part of a promotion.] I recently bought this to modernize my laundry room. I am very happy I did. I am convinced Samsung makes some of the best appliances out there.

Recommended

Customer review from Samsung US

May 4, 2022

It is not functioning properly...

It is not functioning properly

Hello SEYI,

Thank you for reaching out and sharing your feedback about your Samsung dryer. I understand you're having an issue with your dryer as it's not functioning properly. We do apologize for the inconvenience this has caused you. We are here to help.

To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001987/ to guide you if your dryer turns on but doesn't start on spin.

When something goes wrong with your dryer, such as an error code, or if it's not turning on, not spinning, starting, or heating, you may think all that's needed is a good reset. Just check this link https://www.samsung.com/us/support/answer/ANS00087942/ for your reference.

Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dryer&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung dryer.

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number is 1144473644.

-Noraina Samsung

Verified Purchase

Apr 1, 2022

Smooth Dryer

[This review was collected as part of a promotion.] This dryer runs so quiet and gets the clothes completely dry everytime. It holds alot of clothes which is nice because I run a preschool and im constantly washing ans drying stuff! This is a nice looking and classy dryer. It completes our Samsung home!

Customer review from The Insiders

Apr 1, 2022

Love it

[This review was collected as part of a promotion.] My smart dryer is truly smart. It send a notification to my phone when the drying is completed no matter where I am. It dries pretty well and clothes do come steaming hot under the right setting. It has a sanitize function too which is great. Over all it has been working great. It was pretty easy to set it up.

Customer review from The Insiders

Mar 18, 2022

Excellent

[This review was collected as part of a promotion.] Quiet and gets the job done. Easy to load and unload. Couldn't ask for a better dryer. We have put some big loads in just to see how much it can handle . Without fail everything has come out dry the first time and without having to put something back in to dry completely.

Customer review from The Insiders

Mar 18, 2022

I love this Dryer!

[This review was collected as part of a promotion.] This dryer does it all! It isn't noisy and has so many pre-programmed settings. The tub is large enough to wash our comforters effortlessly. I love that it's a Smart Dryer and will message me when my laundry is done. I couldn't ask for a better dryer. I highly suggest you give this dryer a try!

Customer review from The Insiders

Mar 14, 2022

Doesn’t last

Great dryer but it went bad just outside of the warranty period along with all of our other Samsung appliances. Highly recommend that you try any other brand instead.

Hi ERoss,

We appreciate you reaching out regarding your inconvenience with our Samsung Dryer and we know how important dryers are especially if we are doing our laundry. I know how frustrating it is when results and expectations do not meet. I would like to help by providing this troubleshooting link to support your concerns about the dryer.

I highly recommend visiting these links for basic troubleshooting steps:
https://www.samsung.com/us/support/search/?query=dryer&referrerPageUrl=https://www.samsung.com/us/support/

Clothes are not dry after using the Samsung dryer:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/

Samsung dryer will not turn off or stop spinning:
https://www.samsung.com/us/support/troubleshooting/TSG01001990/

Samsung dryer will not turn on or stay on:
https://www.samsung.com/us/support/troubleshooting/TSG01001008/

Control buttons on the Samsung dryer do not work or respond:
https://www.samsung.com/us/support/troubleshooting/TSG01001992/

You may check this link for future reference to reduce unnecessary repairs over the dryer's lifetime.
https://www.samsung.com/us/support/answer/ANS00050526/

If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DVE50A8500V/A3

If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference Ticket number: 1144567429

Thank you for choosing Samsung. Have a great day.

-Trisha- Samsung

Mar 1, 2022

Verified Purchase

Feb 24, 2022

Drying companion

[This review was collected as part of a promotion.] I knew that this dryer , well any for that matter would be better the small capacity one I've been using. But when this one came. I was in for a real treat. I've had the machine for 6 weeks and each week it gets better and better. 1- Set up was a breeze. I had it up and connected in 5 mins. This is a major plus. 2-Digital set up was easy as well. I downloaded the app, connected, and BOOM! good to go. Although I don't use the app too often, I love know that its there. 3- capacity is perfect for my sized family. I love that I can get my laundry done sooner. This is an amazing plus 4- The controls are versatile and I love the choices of dry cycles I can choose from. I also love that there is a downloadable cycle as well. I love how simple it is to change and seeing what goes into each cycle. The lint door is large and easy to clean, The drying rack is a great addition as well and are a good size. I also like that I use the eco mode. The only thing I don't like is that inability to turn off the chime like on the washer. Maybe there IS a way I just haven't figured it out. My overall opinion is that this is a very smart machine that makes my life easy. I love the color, the size, and the versatility. I love that this machine saves me time, effort, and on utlities.

Customer review from The Insiders

Feb 16, 2022

Don't Buy Samsung!

Bought washer and dryer online had them to be delivered to the new house. We even paid for the installation! They didn't install properly that we saw when we first turned it on after we moved in to our new house. Grinding metal noise with smell in a few seconds after we turned it on for the first time! Called Home Depot and Samsung to explain the problem but no one takes any responsibility! Samsung claims that it is not their fault! I called 50 times but no solution! DON'T BUY SAMSUNG!

Dear Valued Home Depot Customer, to better assist you with this issue, please contact our HD.com customer service department at 800-430-3376. Call any day between 6 a.m. and 2 a.m. EST, they can either answer your question or transfer you to your local store to answer your specific question. ^Jecca Samsung

Feb 3, 2022

Large capacity dryer

[This review was collected as part of a promotion.] I am in love with my new dryer. It matches perfectly with my Samsung washing machine. I love the fact that it has sensor dry technology. I do not have to worry about leaving my clothes in the dryer for too long. Plus it has wifi connectivity to alert me on my cell phone that my clothes are done. Love it!

Customer review from The Insiders

Jan 17, 2022

Great Features!

[This review was collected as part of a promotion.] I bought this last month and it has lived up to its description

Recommended

Customer review from Samsung US

Jan 7, 2022

No more dry cleaning

[This review was collected as part of a promotion.] We got this dryer as a matching set to our washer. And I wanted to mention that the capacity on this is HUGE compared to comparative dryers that share the same footprint as this. With the wifi functionality we're able to start our laundry at off peak hours to save on electricity costs and adjust to having drying completed when we need. Lastly, the dry cleaning feature on this has more than made up for the purchase price of the dryer after just a few months of use. Our monthly dry cleaning bill has gone done by almost a half! The steam sanitize is an amazing feature and we're slowly leaning to using it for everything with how efficient and fresh it leaves things! Overall we're happy with our purchase and wouldn't hesitate to recommend it to our friends!

Customer review from The Insiders

Jan 4, 2022

Sensor buttons and drying

[This review was collected as part of a promotion.] The touch sensors make it easier to set what type on power dry, time and even turning on and off. The drying is efficient and there are no shaking sounds.