Customer Reviews for Weber iGrill Mini Bluetooth Thermometer

Hello! So sorry to hear about the inconvenience you are experiencing with your iGrill Mini. A 2-year warranty backs this, and we are happy to help. Please be on the lookout for a follow-up email from us shortly. Thanks!

We are sorry to hear about the trouble you experienced with your iGrill mini. This accessory carries a 2-year warranty. Please reach out to us at support@weberstephen.com. Thanks!

Thank you for your feedback. We are so sorry about the disappointment with your iGrill Mini. A 2-year warranty backs this. Please be on the lookout for an email from us. Thanks!

We are delighted to hear that our iGrill mini could enhance your grilling experience! We are so sorry about the trouble you are experiencing with the probes. A 2-year warranty backs this accessory, and we are ready to help! Please be on the lookout for a follow-up email from us shortly. Thanks!

Hello, we are sorry to hear about the trouble you experienced with your iGrill Mini. To power on the iGrill Mini, press the center button once, quickly. After several seconds, the ring around the power button should flash blue. If you have a probe inserted, you will see a green light instead. To power the iGrill Mini off, hold down the center button for several seconds. In this case, the ring around the center button will illuminate white. A 2-year warranty backs this accessory. We will reach out shortly to check if this could have done the trick. Thanks!

We are here to help with your pairing issues. We're very sorry to hear that you are having trouble pairing your device. It is possible that a quick reset will resolve the problem that you are having. We just reached out in an email to help with the reset instructions. Here are some other helpful tips for connectivity issues: https://weber-igrill.weber.com/hc/en-us/articles/360023854871-I-tapped-Pair-in-the-Weber-iGrill-App-but-my-device-doesn-t-connect- We look forward to getting you connected and grilling soon. Thanks again for your patience and for being a Weber fan.

We are sorry to hear this! We appreciate you bringing this up to our attention. We are sure to pass your feedback to the appropriate team. Thanks!

Thank you for your feedback. We sincerely apologize for your disappointing experience. We would love to help! Please contact us directly. Thanks!

We are sorry to hear that your experience did not match your expectations. A 2-year warranty backs this thermometer. If you experience any issues during this time frame, do not hesitate to reach out to us. Thanks!

We are sorry to hear this. Please contact our support team. We are happy to ensure your iGrill mini is working correctly. Thanks!

Hello, thank you for taking the time to share your feedback on your iGrill mini. We are so sorry to hear about the trouble you are experiencing with this. Rest assured, this thermometer carries a 2-year warranty! We will contact you shortly to discuss this further. Thanks!

Thank you for taking your time to leave feedback for the iGrill Mini. We are very sorry for your disappointment in this device. We take this type of criticism of our products very seriously. If you would like to discuss this further with us, please reach out to our consumer care support team.

Hi! We greatly appreciate your comments and feedback regarding the Igrill mini. Please reach out Weber's support team for further assistance with troubleshooting. Thank you!

Hello, thank you for taking the time to share your feedback. We are sorry to hear that you are having issues with connectivity and connection probes. We are glad to see that our support team has assisted you. Please follow up with us once you try your new probe were excited to hear the results. Thanks!

Thank you for your feedback. We are sorry that you are having difficulty keeping your iGrill Mini Bluetooth thermometer to stay connected to your mobile device. Please reach out to us so we can make sure you are getting the most range out of your Bluetooth-enabled device. Thanks again for being a Weber fan!

Hello, thank you for taking the time to share your feedback. We are very sorry to hear about the trouble you are experiencing with the sensor. Have you tried to reset it? If you continue to experience this issue, please contact our support team by phone or email. A 2-year warranty backs this accesory. Thanks!

Hello dman1176, We are very sorry to hear that you had an issue with our iGrill App on your 2nd cook, but we would be happy to help out. We are reaching out to you to better assist. Thanks.

We are sorry to hear that you have been experiencing unsatisfactory Bluetooth range, but we can work together to make sure we get the right solution for you. Please keep in mind that the advertised range is achievable in ideal conditions, when no obstructions are between the grill, oven, or smoker and the smart device being used. Performing a reset of the iGrill can help increase the range. To do so, please follow these steps: iGrill Mini, iGrill 2, Kitchen Thermomter, Kitchen Thermometer Mini: - Remove the battery(ies) for 30 seconds - Insert the battery(ies) and hold down the reset button for 5 seconds - Open ‘Settings’ on your smart device, go to Bluetooth, and ‘Unpair’ or ‘Forget this Device’ - Open the Weber iGrill App and pair iGrill 3: - Hold down the power button for 15 seconds - Open ‘Settings’ on your smart device, go to Bluetooth, and ‘Unpair’ or ‘Forget this Device’ - Open the Weber iGrill App and pair If a reset does not help, it will be useful to test the Bluetooth range achievable in your cooking environment. In order to test the effective range of the Bluetooth connection for your thermometer, connect your thermometer to your compatible smart device and walk in a straight line away from the thermometer, making sure there is nothing physical separating the connection between you and the thermometer, such as walls or the floors of your home. Physical structures and wireless signals from cordless phones or wireless internet will interfere with the strength of the Bluetooth connection for any device. If you are still unsatisfied with the range you are experiencing with your thermometer, you can also try inserting a fresh set of batteries and testing again. If you still experience an issue please contact our support team and we would be happy to provide further asstiance. Thanks!

Hello, we are sorry to hear about the issue you have experienced with your iGrill Mini. A device reset will help with the pairing issues you have been experiencing. Please contact our support team and we would be happy to provide further assistance. Thanks!

Hello. We are sorry to hear that the iGrill Mini you purchased is not providing accurate readings. The best way to check for accuracy of your probe is to conduct either an ice water or boiling water test. This would entail placing the probe in either a cup of ice water or a cup of boiling water. - For ice water, we would expect a temperature of: 32F, +/- 2 degrees - For boiling water, we would expect a temperature of: 212F, +/- 2 degrees Please try either one of these tests and if a warranty claim is required, make sure to reach out to us at reviews@weberstephen.com. We'll be glad to help. Thanks!