#1 Home Improvement Retailer

Customer Reviews for Whirlpool 21.4 cu. ft. Side by Side Refrigerator in Fingerprint Resistant Stainless Steel

Internet #302786603

Model #WRS321SDHZ

Store SKU #1002722001

  • Lowest repair rate among side by side refrigerators
  • Free up shelf space with the can caddy
  • Store more items on each shelf with frameless glass shelves

Customer Reviews

  • 4.1
    out of 14,545 reviews
  • 79% recommend this product
Filter by:
Showing 1-30 of 14,545 reviews
Great refrigerator
[This review was collected as part of a promotion.] I recently purchased the Whirlpool refrigerator, and I couldn't be happier with my decision! Not only does it look sleek and modern in my kitchen, but its performance is outstanding. The spacious interior accommodates all of my groceries with ease, and the adjustable shelves make organizing a breeze. I love the convenience of the ice and water dispenser, which adds a touch of luxury to my daily routine. The energy efficiency of this appliance is also impressive, helping me save on electricity bills. Overall, I highly recommend the Whirlpool refrigerator to anyone in search of reliability, style, and functionality. It's truly a five-star addition to any home!
by
    • Recommended
    Very nice, works great, fit space perfectly
    by
    • Verified Purchase
    Very Nice Refrigerator!
    [This review was collected as part of a promotion.] We have only had the refrigerator a week but it is working perfectly. This is our first refrigerator with an ice and water dispenser in the door and it lives up to expectations, and has been a marvelous addition! The interior of the frig is well lit, and spacious. The fit and finish of the refrigerator fits very well into our kitchens design and appearance. Overall I have been very pleased with our purchase.
    by
      • Recommended
      Great space and elegant.
      [This review was collected as part of a promotion.] I bought this side by side refrigerator in an emergency replacement and it has been working great. The room inside exceeds what I had and the look accentuates my kitchen. I like the water filter feature and it is easy for replacement. The only issue is that the appliance manual is not accurate and I had to contact the store for help. The information on the filter was not accurate. Aside from that, I love my new refrigerator.
      by
        • Recommended
        Very poor
        [This review was collected as part of a promotion.] We love whirlpool appliances, we purchased this refrigerator December 15,2023 and it is February14,2024 it has broken down. We are waiting on parts for it to be fixed, as of today March 1, 2024 waiting for repairs.. repair service supposed to be here on Monday on March 4, 2024 hoping they can fix the problem, but as of right now, I am very very dissatisfied with this product..
        by
        Response from Consumer CareMar 5, 2024
        Thank you for sharing your insights with us, Thurmond. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 494866. We’re looking forward to hearing from you. Marcos O
          Love my new Refrigerator
          [This review was collected as part of a promotion.] I love my new refrigerator Ice and Water dispenser, interior is well laid out.
          by
            • Recommended
            Whirlpool side by side fridge 33"
            [This review was collected as part of a promotion.] We did a reno in our kitchen and needed a smaller fridge. This is a great size however it would be nice if the shelf heights were adjustable. They are not so the top shelf doesn't fit anything taller than 1/2 gallon milk jug. Other than that we are happy with this fridge.
            by
              • Recommended
              Great side by side
              [This review was collected as part of a promotion.] I replaced an old whirlpool so much more space even though it’s the same size. Makes great ice and love the look. I really wanted a French door but didn’t have room thrilled with this side by side.
              by
                Ice
                [This review was collected as part of a promotion.] The style and size of this refrigerator are perfect for our space. It runs quiet, has plenty of storage space and is able to keep up with the demand on ice for a family of 4. The only negative item I have noticed so far is the finish around the water/ice controls is soft and easily scratches. Had 1 scratch when delivered and another already.
                by
                  [This review was collected as part of a promotion.] It’s a good refrigerator and the temperature settings are just as a like. The drawback is you can’t put any larger items inside as the shelves are not adjustable. And they didn’t design it with that spacing. Secondly I don’t like that every time I open the fridge it rolls forwards and i was told there’s nothing I can do about it since it’s on rollers
                  by
                    • Recommended
                    A good looking appliance.
                    There are some very negative reviews for this fridge which have merit. The fit of the doors at first was not aligned but levelling the fridge and doing the door adjustments as in manual corrected this. The freezer door shelves in the advert are not representitive of actual size. I'm thinking they used the larger 36 inch model for the photos. The bottom freezer hinge is exposed and looks unfinished. Beyond this I'm satisfied with the appliance. It took over 24 hours to start making ice but has been supplying plenty of ice since. Door shelves have some adjustment but you have to settle with the internal shelves as there is no adjustment. I purchased some plastic bins for the freezer because the flat shelves had things falling out. I would not recommend this style of fridge for the location I have it as the door can't open beyond 90 degrees and larger persons would have issue reaching in the fridge but I have gotten used to this. Overall I'm satisfied with the purchase. Time will tell.
                    by
                    • Verified Purchase
                    • Recommended
                    Bad features.
                    [This review was collected as part of a promotion.] I think this appliance is poorly designed. The water dispenser hangs over the door so that it drips on the floor instead of the catchment tray. We have to be constantly wiping up water from the floor. Who designs a refrigerator like that? In addition the doors are not aligned properly.
                    by
                      Love the look, design needs tweaking
                      [This review was collected as part of a promotion.] Although I’ve only had this fridge for a couple weeks, I’m not digging the ice and water dispensers. Wish they were separate, like side by side. The water dispenser is right in front of the ice dispenser and I’ve hit the water when not needing water and going for ice only. Water also drips down the front of the fridge if you don’t wait for the very last drop, and even though there is a kind of well there to catch extra ice and water, it’s very shallow and should come with a catch all well that can be I like the overall look of the fridge, emptied and cleaned. Another problem with the water dispenser since it’s flush with the set panel, the space that pushes in for water is only big enough for a certain glass width, making it very difficult to get water with a bigger glass circumference. I also find the ice maker noisy when making ice. I’m also having trouble with the front right fridge door staying level/even with the freezer side, it isn’t lining up horizontally, like the top of the doors and tops of the handles. The fridge door is designed, or supposed to be designed to hold a lot of weight and according the images of what goes where. NTM the only place some things can go since the selves are at a set height and not adjustable. I like the overall look of the fridge, and like most things we adjust to some of their inconveniences, NTM it’s a huge hassle to return large appliances, so I’ll learn to deal. Definitely have to get the doors lined up properly asap.
                      by
                        roomy with nice features
                        [This review was collected as part of a promotion.] Great fridge, I wish the door opened a little differently. I had to move it out from the wall a ways for the door to not hit the door frame of my kitchen. However, that is my fault, I should have researched a little more before purchase. All in all, its a great looking fridge and functions very well. We purchased to get better viewing and storage of our food. We had a 16ft fridge prior and now my wife can see all of the food in the fridge and nothing gets pushed to the back out of sight.
                        by
                          • Recommended
                          Plenty of space
                          [This review was collected as part of a promotion.] I have had for 1.5 months and Love it ! Very sleek.
                          by
                            • Recommended
                            Great refrigerator for smaller recessed space!
                            [This review was collected as part of a promotion.] We were looking for a new refrigerator and wanted a water and ice dispenser, but we’re afraid we wouldn’t find one that would fit our small recessed space. This refrigerator is perfect in dimension and packed with loads of storage. I love that everything can have its place and you can still see it all!
                            by
                              • Recommended
                              A nice unit
                              [This review was collected as part of a promotion.] I like this refrigerator and freezer alot. It’s a definite upgrade from the one it replaced. I just need to get it leveled on my floor.
                              by
                                • Recommended
                                Quality
                                [This review was collected as part of a promotion.] Can't go wrong with whirlpool - quality, sturdy, latest features love it
                                by
                                  • Recommended
                                  Great machine but suggested 2 modifications
                                  [This review was collected as part of a promotion.] I replaced 17 year old Whirlpool. This is an excellent refrigerator. My only 2 issues is top shelf should have more headroom and fruit and vegetable drawers don’t have humidity controls. The one I replaced was same size.
                                  by
                                    • Recommended
                                    Poor shelf design
                                    [This review was collected as part of a promotion.] Shelf layout on the refrigerator is very poor. Shelves are not adjustable and tall items must be on the top shelf or in the door. The freezer door shelves are so small they aren’t really useable. Ice maker isvery slow.
                                    by
                                      Thanks for making a great product
                                      [This review was collected as part of a promotion.] so glad you are still making a smaller refrigerator, I live in an older townhome and my frig space is bordered by a wall and counters, very limited space. Happy with the new model, delivery guys were fantastic, Only wanted to purchase American Made.
                                      by
                                        • Recommended
                                        Live the design
                                        [This review was collected as part of a promotion.] Great refrigerator. Love the design and it fits perfect in my kitchen. There is a lot of room and is not taking over the whole kitchen!
                                        by
                                          • Recommended
                                          No Drip Tray, No Feet, But A Lot Of Noise!
                                          Enjoy an evening listening to the sounds of your new noisy refrigerator! You also get exercise as you cleanup the water that runs down the front to the floor because of the lack of drip tray. If that isn't enough, you'll be fascinated by its moveability! Because it doesn't come with leveling feet, it wobbles even on solid flooring and slowly walks away from the wall! And feast your eyes on the exposed wiring because it doesn't come with covers! If you like inconvenience, this is for you!
                                          by
                                          Response from WhirlpoolTeamJan 22, 2024
                                          Thank you for sharing your insights with us, Rebecca. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand
                                            7 found this review helpful
                                            Nice fridge
                                            [This review was collected as part of a promotion.] Nice fridge with excellent balance between looks and functionality.
                                            by
                                              • Recommended
                                              Nice fridge, but……
                                              [This review was collected as part of a promotion.] This is a very nice fridge, but I am disappointed with the owners manual. It is intended to cover many models I suppose, because it lacks information on mine. For example, it refers to front leveling legs which my model doesn’t have, so I ended up putting shims under the front to keep the fridge from rolling when you open the doors. It also only has an 18” water line, so an extension line is required to hook it up. The lower panel is a joke to try to remove and get the screws back in. What happened to the snap on and off panel? Lastly, the ice maker is very loud when the ice cubes drop in the tray. I plan to put sound deadening material on it. So, the fridge works good and looks good, but a homeowner shouldn’t have to deal with these things.
                                              by
                                                • Recommended
                                                Excellent price point
                                                [This review was collected as part of a promotion.] I purchased this last month, replacing a Frigidaire that I had for 7 years. This model works for my specific needs. So far I am completely happy with this purchase.
                                                by
                                                  Perfect size for my older home
                                                  [This review was collected as part of a promotion.] This refrigerator is the perfect size if you want another side by side with a water and ice feature. My previous refrigerator was 20 years old and when it came time to replace it, this one was the one I went with based off features, price, and quality. If your looking at this model it’s a great option for you to consider.
                                                  by
                                                    • Recommended
                                                    Great Refrigerator
                                                    [This review was collected as part of a promotion.] This refrigerator is perfect and beautiful. I love the size and it works well for the space that I have it in.
                                                    by
                                                      • Recommended
                                                      Just Okay
                                                      [This review was collected as part of a promotion.] This refrigerator is just okay. It does a good job of keeping my food cold and our food is staying good longer but the features are average at best. The shelves are not adjustable and I have to keep large items like milk in the door. I can’t even fit a boxed frozen pizza in the freezer. Placing items in the door makes the fridge door so heavy that you have to give the door an extra bump to close it. I can’t tell you how many times I’ve found the door slightly ajar. Also if you can’t open the door all the way then the large door shelves block you from grabbing items on the right hand side of the refrigerator shelves. Crisper drawers don’t glide nicely and it’s hard to get ice to dispense in large cups like a Nalgene. A feature I do like is the magnetic front of the fridge (our old one didn’t have this).
                                                      by
                                                        It's a fridge
                                                        [This review was collected as part of a promotion.] It is a fridge - it does what is was designed to do - it keeps food cold and the freezer keeps stuff colder. I was not impressed with the fixed heights of the shelves on the inside - can't fit items where I want them - and had I known that I would have looked for a different fridge. I also am really disappointed with the finish on the lower hinge on the freezer side. It really looks like my fridge is broken or a piece is missing - whoever thought that looked good, should be fired. It really looks like the fidge is broken
                                                        by
                                                          Showing 1-30 of 14,545 reviews

                                                          Compare Similar Items

                                                          current item

                                                          Refrigerator Width (in.)

                                                          32.75 in

                                                          33 in

                                                          33 in

                                                          32.75 in

                                                          Depth (Excluding Handles) (in.)

                                                          31.63 in

                                                          31.63 in

                                                          31.63 in

                                                          32.75 in

                                                          Height to Top of Refrigerator Case (in.)

                                                          65.63 in

                                                          65.63 in

                                                          65.63 in

                                                          69 in

                                                          Refrigeration Dispenser Features

                                                          Crushed Ice, Cubed Ice, Water Filtration

                                                          Crushed Ice, Cubed Ice, Filtration Replacement Indicator Light, Water Filtration

                                                          Crushed Ice, Cubed Ice, Water Filtration

                                                          Crushed Ice, Cubed Ice, Water Dispenser, Water Filtration

                                                          Installation Depth

                                                          Standard Depth

                                                          Standard Depth

                                                          Standard Depth

                                                          Standard Depth