


December 21, 2024
My window project (4 windows - two double windows and two single windows) was started on Nov 8, I believe. After completing 3 of the windows, the installer told me that the wrong window had been ordered (one of the double windows). He called his boss and the boss told him and me that he was ordering a new window. I was told it would take another 4-6 weeks for the window to arrive. On Dec 19, a different installer told me when I asked about why it had taken so long to get the window that the. window he was installing was the same one that the first installer said couldn't be installed. I drew the conclusion that the work involved (removing an old bow window) was something he didn't want to do. So we were made to wait for almost 8 weeks to have the last window installed when they were able to find someone who was willing to do the work. We were lied to and inconvenienced. While the work done was acceptable, it wasn' the best that I have seen and the cost was close to $8000. I expect better from Home Depot. The last time I used HD for a window install, the job was completed efficiently and the wrapping of the trim in aluminum was far more professional.
- NY resident
Dunkirk, NY, 14048
December 21, 2024
Dunkirk, NY, 14048
May 26, 2024
We needed a window and casing replaced. Home Depot provided a seamless experience at a reasonable price within a reasonable timeframe. Every person we dealt with was friendly and professional. I highly recommend.
- Customer in Fredonia NY
Dunkirk, NY, 14048
May 26, 2024
Dunkirk, NY, 14048
July 27, 2023
No problems start to finish. Great communication, very happy with the completed job.
- NY
Dunkirk, NY, 14048
July 27, 2023
Dunkirk, NY, 14048
April 27, 2022
The Install Team of Keith and crew were the best!
- HomeDepotCustomer
Dunkirk, NY, 14048
April 27, 2022
Dunkirk, NY, 14048
June 23, 2021
We are very pleased with the job the installers did and with the window and patio sliding glass door
- Babs
Dunkirk, NY, 14048
June 23, 2021
Dunkirk, NY, 14048









