Schedule What You Need—When, Where & How You Need It
Select your preferred scheduled delivery date and time window directly in Checkout to fit your project timeline.
Receive a 30-minute arrival notification via call or text from your driver before they arrive at your jobsite or home.
Your order will be placed according to the delivery instructions and delivery preferences you set during Checkout.
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Select your preferred date and time:
In Checkout, go to Delivery Options and select Edit Scheduled Delivery Details
Choose an available delivery date and time window
Review your selections and click Save & Continue to confirm
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Select one of the following ways to easily update your delivery:
Sign into your account and access Order Details from Purchase History. Select Reschedule Delivery to update.
Call Customer Care at 1-800-466-3337 or visit a local store
Pro customers call the Pro Desk at 1-866-333-3551
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Advanced features for Pro Xtra accounts:
Sign into your Pro Xtra account and select the Project tab or Checkout in cart to personalize delivery
Within a Project, set Job Site Preferences that automatically apply to associated project orders
During Checkout, set or update Job Site Preferences and delivery instructions for individual orders
Inspect your order for damage upon arrival
If damaged, contact Customer Care immediately at 1‑800-466-3337
Do not sign the driver's release if items are damaged or incomplete
Delivery costs vary based on your order size, order total, item dimensions, delivery method and your location. Shipping complexity, oversize or heavy items have fees, ranging from $55 to $79.
You can track your order in real-time by signing into your account and selecting Order Details.
You can typically schedule your delivery for a date and time slot up to two months in advance, giving you full control over your project timeline.
Most scheduled deliveries require a signature upon arrival to ensure your materials are received securely. You can add specific signature requirements or special instructions during the "Review & Continue" step of the checkout process.
Some items ship from different warehouses or The Home Depot stores, so they may arrive in separate shipments.
Currently, orders can only be shipped to a single address. If you need to send products to different job sites or residences, please place a separate order for each unique address.
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Call to adjust your delivery window, reschedule your appointment, or track a current order.
6 a.m. - 2 a.m. ET, 7 Days a Week
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Priority support for Pros managing complex job site deliveries and high-volume orders.
7 a.m. - 7 p.m. ET, 7 Days a Week
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Get help selecting bulk materials and coordinating large-scale scheduled deliveries.
6 a.m. - 2 a.m. ET, 7 Days a Week
The Home Depot is here to deliver your way. With scheduled delivery, you choose a confirmed delivery date and time window that fits your home or jobsite. Plan ahead, line up your crew and keep projects moving without guesswork. From new appliances to building materials, scheduled delivery at The Home Depot helps you coordinate access, tools and people – so you can stay focused on the work.
Scheduled delivery lets you book a specific delivery day and time window at checkout for eligible items. Instead of waiting for days, you lock in an appointment that matches your schedule. It’s ideal for oversized items, appliances, palletized materials or orders that need placement in a particular area. How it compares to standard shipping: standard shipping offers an estimated arrival range during carrier hours. Scheduled delivery provides a confirmed date and defined window, giving you more certainty for timing, access and staffing.
Getting started is simple. At checkout, look for items marked as eligible for scheduled delivery. Enter your ZIP code to view available dates and windows, then select the appointment that fits your plans. You’ll receive order and appointment confirmations by email or text, plus reminders before delivery day.
Scheduling made easy:
Check the product page or checkout for scheduled delivery eligibility
Enter your ZIP code to see available windows
Choose your date and time, then complete checkout
Watch for confirmations and day-of updates
On delivery day, have an adult 18 or older available to sign, provide access and confirm placement. After drop-off, inspect your order and save your confirmation in case you need to reschedule delivery or request support.
Convenience: Selecting a window reduces missed deliveries and helps you align drop-off with building access or quiet hours. Project planning: When lumber, drywall, appliances or tools arrive on time, crews stay productive and timelines stay on track. Less waiting: With a set appointment and updates, you can coordinate equipment and team members to handle bulky or heavy items safely.
Reliable, on-time options: The Home Depot works with trusted carriers and specialized delivery teams to provide consistent appointment windows, tracking and reminders. Whether it’s a single appliance or a bulk delivery, you can count on clear communication.
Flexible scheduling: Choose from delivery dates and windows tailored for residences or jobsites. You can reschedule delivery through your order link, subject to availability.
Expert handling: From appliances to palletized materials, trained professionals use the right equipment to move items safely. For eligible appliances, services may include basic hookup, haul-away of old units and packaging removal as shown at checkout.
The Home Depot offers several ways to get your order, so you can choose what fits your timeline and budget. If scheduled delivery does not fit your needs, explore these options and schedule delivery for a future order when you need it.
Standard Shipping: Ideal for smaller items with flexible timing. Includes estimated delivery dates, although items may arrive on different days.
Expedited Shipping: Suitable for faster arrival on eligible orders, offering shorter transit times for urgent needs.
Appliance Delivery & Installation: Best for major appliances, with optional installation and haul-away services where available.
Curbside Pickup: Provides a contactless store pickup experience. Order online, get notified when your order is ready and have items brought to your vehicle.
In-Store Pickup: Reserve online and pick up inside your local store.