#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(518)451-1464

Rental Center

(518)451-1470

Store Hours

Mon-Tue:
6:00am - 9:00pm

Wed:
6:00am - 5:00pm

Thu:
Closed

Fri:
6:00am - 9:00pm

Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

979 Central Ave

Albany, NY 12205

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Customer Store Reviews

  • 4.7 out of 293 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (293)
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Showing 1-30 of 293 reviews
every thing was on the shelf when i went looking for it
every thing was on the shelf when i went looking for it
by
  • Verified Purchase
  • Recommended
1 found this review helpful
I picked up some of the bags of bark mulch that were on sale. The cashier and the two guys worki...
I picked up some of the bags of bark mulch that were on sale. The cashier and the two guys working the lot were very helpful in pointing me in the right direction to find the products.
by
  • Verified Purchase
  • Recommended
It's not one of my Favorite of Home Depot's, can't really put a finger on it, but there are other...
It's not one of my Favorite of Home Depot's, can't really put a finger on it, but there are others home depot's I enjoy more than this one.
by
  • Verified Purchase
Staff is polite and very helpful from the time you enter the store - there is a gentleman at the ...
Staff is polite and very helpful from the time you enter the store - there is a gentleman at the entrance who asks if he can help you find something. Other staff members direct you to the person in the department who can be of help. The store is clean - including the bathroom. This is my local Home Depot and I am glad that it's only five minutes from my home.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
The associates in this store really go out of there way to help you find items and answer your qu...
The associates in this store really go out of there way to help you find items and answer your questions.
by
  • Verified Purchase
  • Recommended
Great customer service
I love going to this store. The employees there are very helpful and friendly!
by
    • Recommended
    Great advice and service!
    Chris in the Paint Center and Garry at Customer Service were awesome! Both were very knowledgeable, helpful and courteous!
    by
      • Recommended
      How does the gentleman at the door know where everything is in the store - he is incredibly helpf...
      How does the gentleman at the door know where everything is in the store - he is incredibly helpful. Amazing. Good job! Every time I go there and ask him for something he knows exactly where to find it.
      by
      • Verified Purchase
      • Recommended
      well kept clean store
      Staff extremely friendly and helpful the store is always clean and everything labeled correctly Thank you
      by
        • Recommended
        Great store!
        This store seems to have a bigger selection of products than others, plus staff was very helpful & courteous.
        by
          • Recommended
          Let me preface by saying that shopping at this specific Home Depot is not always a pleasant exper...
          Let me preface by saying that shopping at this specific Home Depot is not always a pleasant experience. In large part, it simply lacks of enough specialized associates available. Most times, I wander though the store trying to figure out where an item is located. And frequently, I'm told to wait because the store rep. is with another customer. This can be extremely frustrating to consumers who are unfamiliar with specific product lines.duct. Moreover, unlike its largest competitor where customers are doted on, and there always is enough products on the floor, this Home Depot, would better serve its consumers by providing a more expansive and more diverse inventory, but most of all, it's commonly referred to as the store that doesn't have enough employees to help someone.
          by
          • Verified Purchase
          Employee praise
          Cashiers Kashawn and Indra were great! very quick but efficient , enjoyed their company while checking out.
          by
            • Recommended
            Awesome Associate
            Alfred was Awesome really great, needvto have more people like him at this store.
            by
              • Recommended
              fine store, but could use more clerks
              fine store, but could use more clerks
              by
              • Verified Purchase
              • Recommended
              First class
              Really enjoy coming to this location. Employees are very friendly, helpful, knowledgeable, and call me out by name to say hello! Really go out of their way to be kind.
              by
                • Recommended
                I like this store a lot, it's small but extremely helpful and friendly. They go out of there way ...
                I like this store a lot, it's small but extremely helpful and friendly. They go out of there way to help you. You don't have to look to hard to find someone to help you. When you walk into the store from a friendly Good Morning until your done and the cashier asks if you need any help loading the purchase into your car everyone seems so helpful, to my family and me there is something special about this store, we've got to know a lot of the employees there and they've become friends to the special things they do for the children like having firetrucks, police cars, helicopter there in October for fire prevention week. It's the little things that make it a step above the rest. Keep up the good work.
                by
                • Verified Purchase
                • Recommended
                great home store my favorite.
                great home store my favorite.
                by
                • Verified Purchase
                • Recommended
                Knowledgeable help in Millwork. Good quality, prices and service.
                Knowledgeable help in Millwork. Good quality, prices and service.
                by
                • Verified Purchase
                • Recommended
                This is a great store. The people working here always take extra time to help me find what it is...
                This is a great store. The people working here always take extra time to help me find what it is I need and to help me to complete the job I am doing.
                by
                • Verified Purchase
                • Recommended
                This store is in a great location set back from Central Avenue. There is always enough of what I ...
                This store is in a great location set back from Central Avenue. There is always enough of what I need on the shelves and the customer service is always great!!
                by
                • Verified Purchase
                • Recommended
                i shop most often at this store and again the employees are always very friendly and helpful, i a...
                i shop most often at this store and again the employees are always very friendly and helpful, i am please to see a diversity of people; gender and nationality that work at home depot stores. i would like to see more variety in your lightening and kitchen vanities that you stock in store thank you
                by
                • Verified Purchase
                • Recommended
                The people who work in this store are always very helpful. I have been able to tackle projects t...
                The people who work in this store are always very helpful. I have been able to tackle projects that were beyond my skill but they gave me the confidence and advice I needed.
                by
                • Verified Purchase
                • Recommended
                Great employees make a great store....Keep up the good work
                Great employees make a great store....Keep up the good work
                by
                • Verified Purchase
                • Recommended
                Cashiers Brad and Steve were friendly
                Cashiers Brad and Steve were friendly
                by
                • Verified Purchase
                • Recommended
                it has always been a good experience for me at this location. Store personnel are always helpful ...
                it has always been a good experience for me at this location. Store personnel are always helpful and on point and are knowledgeable about product and there location... Keep up the good work... you guys are doing a great job... excellent customer service!!
                by
                • Verified Purchase
                • Recommended
                Great prices/sales and exceptionally helpful, friendly and efficient employees.
                Great prices/sales and exceptionally helpful, friendly and efficient employees.
                by
                • Verified Purchase
                • Recommended
                This is an exceptional Home Depot, excellent service, a lot of clerks to answer questions and top...
                This is an exceptional Home Depot, excellent service, a lot of clerks to answer questions and top notch service.
                by
                • Verified Purchase
                • Recommended
                Great Rental Department
                I have rented various equipment from Home Depot at this location. The staff is always fast, friendly and they are knowledgeable about ALL the products. I trust their advise.
                by
                  • Recommended
                  Very helpful team members. Easy to find stuff I'm looking for. Check out is really easy. Lots ...
                  Very helpful team members. Easy to find stuff I'm looking for. Check out is really easy. Lots of cashiers. Offers veteran discounts.
                  by
                  • Verified Purchase
                  • Recommended
                  Friendly staffs and good service
                  Friendly staffs and good service
                  by
                  • Verified Purchase
                  • Recommended
                  Showing 1-30 of 293 reviews

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