Reviews for Albany #4009

Everyone was helpful and friendly and didn't put me down for me not know what exactly I needed. Thank you to all the associates who helped me that day

I am a terrible construction person, and with the help of the store's personnel, I was able to build my own garage. Actually built two garages, a shed for yard tools, a cover for the portable generator, and wiring issues to setup the purchased portable generator

Found what i needed pretty easy had what i needed.

KAF2667 (mills) was very helpful. She gave me info to help me make the right decision on carpet. She also set up the measurement appointment with us. Very great job! Best associate experience I've ever had.

If you need paint, Home Depot is the place to go....and Shelby is the Customer Service Clerk to see. She's outstandingly fast, efficient, friendly...I could go on, but you get the idea. Thanks, Shelby, for an amazing job in matching my paint!

I asked and received immediate attention for some electrical questions i had. Helped me with my shopping experience.

No complaints. Came into the store knowing exactly what I wanted and I only had to ask an Associate one question and this person was very helpful and knowledgable.

Worked with a sales representative in kitchen remodeling. He was very knowledgeable and ask all the right questions, some of which I wouldn't have thought to ask. He stayed on top; of contractors to get things moving. Very happy with this individual.

THe only thing I know that needs to be worked on is that your employees need to work on their customer service over the phone. Some of your employees give the impression that they can't be bothered

Great people, products and service! I shop Home Depot weekly and always find what I need.

Great service, thank you and keep it up! You're team is great!

I WAS GREETED IMMEDIATELY UPON ENTERING STORE AND ASKED BY SEVERAL EMPLOYEES IF I NEEDED HELP. RECEIVED GREAT PRODUCT ADVICE AS WELL AS ASSISTANCE CARRYING OUT MY ITEMS.

I went in to buy some flowers that were advertised in the local newspaper flyer. The flowers were on racks in the garden area outside the store. While cruising the flower aisles, there was a garden hose strung out to water, I am sure, but my cart would not roll over the hose, so I had to lift the cart over the hose......not customer friendly. Got my flowers, now hands will get dirty! Good buys!

came in to get 2 keys made and had my own blanks for my new storm door lock. When I got home and tried the new keys, neither one worked.... so now I have to go somewhere else and pay for keys since I no longer can use the 2 blanks I originally used......

I was very satisfied and pleased with the two young men that helped me in the garden center. They were very friendly and very helpful. They didn't make me feel rushed or a bother.

My biggest pleasure in spring is to visit the plant section at all Home Depot stores, especially Albany.. Most plants we buy survive and thrive; that's a bonus. We love the andromeda plants that we just bought. We always recommend the store to friends.

My experience was a great one, but every visit it!

associates are helpful when I have questions and help take things to car.

As always, staff was helpful and cheerful and we were able to find the item we needed with little effort.

Love the app! Let's u compare items and see if it's in stock. Love my new stove, very satisfied

Darn good service by very nice folks ! I always get top notch service at the Home Depot !

Got the lawn mower we were looking for very quickly. Knowledgeable associate James Adam was super to work with. Our associate for check out also very helpful. Will be back. And we live in Salem!

Genuinely helpful associates that coped well with my indecision on which outdoor gas grill to purchase.

As I walk in, every associate either says "Good morning" or "Hello! Can I help you find anything?" So wonderful! I needed help getting something from the storage on top so I asked the nearest associate, who turned out to me a cashier, and within a minute, there was an associate there to assist! My checkout was super fast and the cashier on hand (Erin, Emily? I don't remember. Young girl... anyways) was super helpful as one item wouldn't scan! Definitely coming back for my next project!

I love to buy my flowers at the Home Depot in Albany. The store associates are always friendly and willing to answer my questions and they have a great selection of healthy plants!

We recently purchased a home & went to the Home Depot (Albany) to purchase some home goods we needed since we are new home owners. We spent some time researching both Washer & Dryer Units & also Lawn Mowers online via the Home Depot website. The website is very user friendly & easy to find things. There are also added features like "DIY" on their website which I find very helpful. We had narrowed our Washer/Dryer search down & went to the store to purchase the items. The gentleman that assisted us was very helpful & had some useful insight on determining between the 2 brands we had chosen. He ordered the units & we were very impressed that it was only Wednesday & we would be able to have them delivered on Saturday (3 days). We also were able to find the mower we needed & take it home with us that day. Overall we are satisfied with the continuance of great customer service & knowledge we receive in going to the Albany Home Depot. I would recommend to anyone & will return as a customer.

Store was very clean, found all the things on my list, associate who helped us was rude and distracted with another associate.

Kathryn in windows was awesome. She was able to answer all of our questions and assist us with special order on Windows. As we were living a man was by the contractor area and we had another question. He was able to find what we were looking for online, sent us in the wrong direction and was completely wrong about the product being in store.

purchased an attic fan I called before I arrived, the store employee confirmed there were automatic shutters to go with the fan. After searching all over the store and contacting customer service and they send someone over to assist the employee informed me he didn't work in that department and did not know where it was. But he did ask if there was anything else he could help me with. He didn't help in the first place.

The Store was busy but was able to get someone to help right away and my cashier was very friendly.