#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(814)947-1402

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1676 Osgood Drive

Altoona, PA 16602

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Customer Store Reviews

  • 4.7 out of 533 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (533)
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Showing 1-30 of 533 reviews
worse management ever seen overall store is fine help is good inventory good. first time they hav...
worse management ever seen overall store is fine help is good inventory good. first time they have to ask the manager watch out your going to b there a while only to b embarresed like you did something wrong
by
  • Verified Purchase
employees are always helpful to this old woman. I find what i am looking for in half the time. Th...
employees are always helpful to this old woman. I find what i am looking for in half the time. The isle ways are large and clea
by
  • Verified Purchase
  • Recommended
rating Altoone Home Depot...
I have never had a problem finding anything i was in,need,of.. Cashiers were always friendly.Smiles on mos,faces... If i needed something from a shelf i couldnt reach i got the help and didn't have,to search the store looking for a person to help me... Store was clean and neat...
by
    • Recommended
    Great place to shop
    Was very pleased with my visit and they had what I was looking for
    by
      • Recommended
      I'm still waiting for my washer that we purchased. It's on back order with Samsung but, the Store...
      I'm still waiting for my washer that we purchased. It's on back order with Samsung but, the Store Manager and, Gail in appliances give some of the best customer service I've ever had. Thank you and, keep up the good work!
      by
      • Verified Purchase
      • Recommended
      very friendly and helpful staff that will go the extra mile to make the customer happy
      very friendly and helpful staff that will go the extra mile to make the customer happy
      by
      • Verified Purchase
      • Recommended
      Good products and friendly , helpful employees, nice workshop programs for children. My grandki...
      Good products and friendly , helpful employees, nice workshop programs for children. My grandkids love to go to Sat. workshops.
      by
      • Verified Purchase
      • Recommended
      Employers helpful and friendly, good supply of items in stock.
      Employers helpful and friendly, good supply of items in stock.
      by
      • Verified Purchase
      • Recommended
      This store is sorely lacking in customer service...even after/if you eventually find an employee....
      This store is sorely lacking in customer service...even after/if you eventually find an employee. If I didn't have usable Home Depot Gift Cards, I think I'd start shopping at Lowe's.
      by
      • Verified Purchase
      Super Sunday Shopping!
      Helpful, friendly staff who provided a pleasant shopping experience!
      by
        • Recommended
        Store manager, max went above and beyond his duties to help us and cashier Melissa was quick and ...
        Store manager, max went above and beyond his duties to help us and cashier Melissa was quick and friendly checking us out with our purchases.
        by
        • Verified Purchase
        • Recommended
        after being robbed while in virginia beach of all my tools i went to the altoona store to replace...
        after being robbed while in virginia beach of all my tools i went to the altoona store to replace my tools the people where so helpful they went out of their way to get me the best tools for the price and get me back in business the service desk people where great and it really felt like they cared when you go to this store look for julia corey dave or jason and tell them you heard they where FANTASTIC people and the guy that lost everything in va recommended them to you
        by
        • Verified Purchase
        • Recommended
        Clean, Friendly staff, and knowledge of products
        Clean, Friendly staff, and knowledge of products
        by
        • Verified Purchase
        • Recommended
        Awsome store
        The employees at this story are more friendly and knowledgable than the lowes just down the street
        by
          • Recommended
          MY LAST VISIT I HAD TROUBLE FINDING SOMEONE TO HELP ME. I GUESS THEY JUST MOVE FASTER THAN ME.
          MY LAST VISIT I HAD TROUBLE FINDING SOMEONE TO HELP ME. I GUESS THEY JUST MOVE FASTER THAN ME.
          by
          • Verified Purchase
          • Recommended
          Clean store with lots of stock and lots of help
          Clean store with lots of stock and lots of help
          by
          • Verified Purchase
          • Recommended
          Personal are very friendly and professional
          Personal are very friendly and professional
          by
          • Verified Purchase
          • Recommended
          This particular Home Depot has PLEASANT and WILLING Sales Associates to assist you in finding wha...
          This particular Home Depot has PLEASANT and WILLING Sales Associates to assist you in finding whatever products that you may be searching for !!!
          by
          • Verified Purchase
          • Recommended
          Great Employees that were all friendly & helpful through out the store. Was always someone around...
          Great Employees that were all friendly & helpful through out the store. Was always someone around to offer us assistance.
          by
          • Verified Purchase
          • Recommended
          we went to lowes needed a dryer and some fiber fix. 3 employees and sent me to look for fiber fix...
          we went to lowes needed a dryer and some fiber fix. 3 employees and sent me to look for fiber fix after 15 mins i ask for help emplyee looked it up in computer said yea we have it. went back another 15 mins couldnt find it. then wanted a dryer they said yea we have it then no we dont. after that left. went to home depot had dryer(which they had to get off a truck) and my fiber fix and checked out in 20 mins. all employees were great!
          by
          • Verified Purchase
          • Recommended
          Great store. Starting out with my conversation with Jess I believe is on of the managers. Was p...
          Great store. Starting out with my conversation with Jess I believe is on of the managers. Was polite and was taking care of my problem without hesitation or the need to call anyone else. Very professional. If I lived near this store I would go out of my way to go there and tell him personally how great his service was. I do hope that my time writing this does not go on deaf ears. He is truly an employe who should be recognized. Thank you again I hope that he get this information
          by
          • Verified Purchase
          • Recommended
          The employees are friendly and helpful in this store.
          The employees are friendly and helpful in this store.
          by
          • Verified Purchase
          • Recommended
          I loved my experience with home depot and I have purchased other appliances from them in the past...
          I loved my experience with home depot and I have purchased other appliances from them in the past and their prices can't be beat.
          by
          • Verified Purchase
          • Recommended
          the girl in the paint section with the tattoos and the colorful apron was very helpful and had a ...
          the girl in the paint section with the tattoos and the colorful apron was very helpful and had a very peaceful nature about her, randy in commercial sales was very helpful in my large purchase, please thank them all .
          by
          • Verified Purchase
          • Recommended
          Great store! And the employees are very friendly and knowledgable ! Great place to shop!
          Great store! And the employees are very friendly and knowledgable ! Great place to shop!
          by
          • Verified Purchase
          • Recommended
          I purchase many items from Home Depot throughout the year and am very familiar with the store and...
          I purchase many items from Home Depot throughout the year and am very familiar with the store and locations of items.
          by
          • Verified Purchase
          • Recommended
          nine times when i need to shop i shop at home depot. i purchase building materials, fenceing, and...
          nine times when i need to shop i shop at home depot. i purchase building materials, fenceing, and appliances. staff always helpful, willing to assist, but not pushie. great people, keep up thje good work you have competion beat 10 to none!
          by
          • Verified Purchase
          • Recommended
          Dave was very helpful in getting us checked out in a timely manner. He was also apologetic when ...
          Dave was very helpful in getting us checked out in a timely manner. He was also apologetic when told of a less than helpful associate.
          by
          • Verified Purchase
          • Recommended
          I had a excellent shopping experience today obtaining items for my home electrical project. I ha...
          I had a excellent shopping experience today obtaining items for my home electrical project. I have always found the employees in the various department in the Altoona store to be very knowledgeable of their products. The employee today, Ken, went above and beyond with his help and patients with helping me to obtain all the material I needed. Great job Ken .
          by
          • Verified Purchase
          • Recommended
          staff was friendly and very helpful. They even offered us water while we were getting financing f...
          staff was friendly and very helpful. They even offered us water while we were getting financing for a new washer and dryer.
          by
          • Verified Purchase
          • Recommended
          Showing 1-30 of 533 reviews

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