#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(734)975-4783

Rental Center

(734)477-5074

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

3300 Carpenter Rd

Ypsilanti, MI 48197

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Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 727 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (727)
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Showing 1-30 of 727 reviews
Overall fairly good place to go. Well stocked shelves. Some of the self check out employees need ...
Overall fairly good place to go. Well stocked shelves. Some of the self check out employees need to receive more training on assisting customers .
by
  • Verified Purchase
  • Recommended
Good products, very helpful folks I shop there frequently and will go back.
Good products, very helpful folks I shop there frequently and will go back.
by
  • Verified Purchase
  • Recommended
The Cashier was very friendly it made my day
The Cashier was very friendly it made my day
by
  • Verified Purchase
  • Recommended
They go above and beyond if you talk to the employees about your problem.
They go above and beyond if you talk to the employees about your problem.
by
  • Verified Purchase
  • Recommended
The Home Depot #2721 Ypsilanti is our "go to" store! The staff are friendly and helpful. We are a...
The Home Depot #2721 Ypsilanti is our "go to" store! The staff are friendly and helpful. We are able to find what we need to complete projects each time we go!
by
  • Verified Purchase
  • Recommended
Cashier Missy is the greatest. Have been coming to this store for 10 years and she know most cont...
Cashier Missy is the greatest. Have been coming to this store for 10 years and she know most contractors by name. Always helpful with you needs.
by
  • Verified Purchase
  • Recommended
Lucy was fantastic. Really went the extra mile to help me with my order. Very professional knowle...
Lucy was fantastic. Really went the extra mile to help me with my order. Very professional knowledgeable and pleasant. Thank you Lucy.
by
  • Verified Purchase
  • Recommended
The store was cleaner then last time I was there very nice! But a lot of extras in the isle's hav...
The store was cleaner then last time I was there very nice! But a lot of extras in the isle's having to walk around them seems a bit cluttered.
by
  • Verified Purchase
  • Recommended
The cashier, Ken, was a pretty cool guy. He took care of my transaction quickly and efficiently. ...
The cashier, Ken, was a pretty cool guy. He took care of my transaction quickly and efficiently. He has great customer service skills, a huge asset to HomeDepot. Thanks Ken for all you do!
by
  • Verified Purchase
  • Recommended
Penny at the checkout was very friendly and helpful.
Penny at the checkout was very friendly and helpful.
by
  • Verified Purchase
  • Recommended
I have found this store to be well stocked, and to have helpful employees. Each time I've been in...
I have found this store to be well stocked, and to have helpful employees. Each time I've been in someone has been very helpful and I could actually find someone to help me. I drive right past another large home improvement store to come to this Home Depot - Keith in the Lumber department is exceptional, Ken in the Return department is also awesome and there are so many more that make each of my home improvement shopping trips successful and enjoyable. If you are not shopping at a local mom-and-pop (which I try to do first) then this is your store!
by
  • Verified Purchase
  • Recommended
Very pleasant experience, store was neat and clean, staff was knowledgeable and courteous, mercha...
Very pleasant experience, store was neat and clean, staff was knowledgeable and courteous, merchandise was available.
by
  • Verified Purchase
  • Recommended
I love this store,the employees at the pro desk are always so nice,except for one of them his nam...
I love this store,the employees at the pro desk are always so nice,except for one of them his name is Rob he's horrible.
by
  • Verified Purchase
  • Recommended
We rented a truck to deliver 40 sheets of drywall and Noah in the drywall department was very hel...
We rented a truck to deliver 40 sheets of drywall and Noah in the drywall department was very helpful in getting what we needed and out the door in a very timely fashion. It is important because every minute counts while renting trucks from Home Depot.
by
  • Verified Purchase
  • Recommended
The store personnel try hard to please.
The store personnel try hard to please.
by
  • Verified Purchase
  • Recommended
Genuine helpfulness. Eager listeners, want to get you on your way with what you need.
Genuine helpfulness. Eager listeners, want to get you on your way with what you need.
by
  • Verified Purchase
  • Recommended
excellent in store service and product selection
excellent in store service and product selection
by
  • Verified Purchase
  • Recommended
Honestly, this last visit was the best we've had. We're working on an addition and needed a bunch...
Honestly, this last visit was the best we've had. We're working on an addition and needed a bunch of materials. We were able to get a great deal from home services.
by
  • Verified Purchase
  • Recommended
Had a great experience and found everything we needed, staff was really helpful and friendly!
Had a great experience and found everything we needed, staff was really helpful and friendly!
by
  • Verified Purchase
  • Recommended
I can find the product easy, I am able to get assistance when I need, the store was clean, and th...
I can find the product easy, I am able to get assistance when I need, the store was clean, and the associated was friendly and helpful.
by
  • Verified Purchase
Had a good quick visit to this store today and Penny at the self checkout made it a real pleasure...
Had a good quick visit to this store today and Penny at the self checkout made it a real pleasure with her smile and quick wit
by
  • Verified Purchase
  • Recommended
I have consistently been very pleased the pleasant and helpful staff at my local Home Depot locat...
I have consistently been very pleased the pleasant and helpful staff at my local Home Depot location. They will continue to get my business because of that reason.
by
  • Verified Purchase
  • Recommended
They are not customer friendly and you can spend more time looking for someone to help you, to fi...
They are not customer friendly and you can spend more time looking for someone to help you, to find out it's not there department. They do not recognize ALL VETERANS!
by
  • Verified Purchase
I love that you can find the item you are looking for ahead of time and note the aisle and bay. ...
I love that you can find the item you are looking for ahead of time and note the aisle and bay. No need to run around looking for an employee to help you find what you are looking for. Although, sometimes the bay is wrong, but the aisle is most generally right on!
by
  • Verified Purchase
  • Recommended
Ken at the customer service desk was fantastic at helping resolve my problem.
Ken at the customer service desk was fantastic at helping resolve my problem.
by
  • Verified Purchase
  • Recommended
The store is conveniently located. The associates are knowledgeable,courteous & frie...
The store is conveniently located. The associates are knowledgeable,courteous & friendly. There is wide range of choices for each item. The prices are good.
by
  • Verified Purchase
  • Recommended
Ebony and Tori were very friendly, helpful and provided excellent service!!! The store looked gre...
Ebony and Tori were very friendly, helpful and provided excellent service!!! The store looked great and was very organized and very well stocked!!!
by
  • Verified Purchase
  • Recommended
Store needs updating! Start with hiring Employees that cared. The floors need to be swept at leas...
Store needs updating! Start with hiring Employees that cared. The floors need to be swept at least once a week. Store is cluttered, and unorganized!
by
  • Verified Purchase
Besides Steve, and Allie..... There is a retired plumber, who works in the plumbing (and oth...
Besides Steve, and Allie..... There is a retired plumber, who works in the plumbing (and other?) department at your Carpenter Rd. #2721 Ypsilanti store. My husband calles him "Larry the Plumber". He is always OUTSTANDING!! Pleasant, smart, knowledgeable, helpful, reliable, and always everything positive and accurate. He is worth his weight in gold. You are very blessed and lucky to have him as your employee. If we had the need to hire someone, Larry would be at the very top of the list. Bar none. !!!!!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
This store always give us great customer service :) We love our local HD
This store always give us great customer service :) We love our local HD
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 727 reviews

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