Reviews for Aspen Hill #2558

Nice store

Great customer service provided by Grace and employee last name Carr!

Special Kudos to my cashier today- Grace- great rep for the store.

I had a great experience while shopping at home Depot. The cashier's are great and make check out easier and happier

I love shopping at this Home Depot store. The employees are always friendly, polite and very helpful. Infact, I have had one such experience where the employee, Icey, went above and beyond to help me. This is why I always return to the Aspen Hill, Md. store. Customer service is very important to me. This store always exceeds my expectation.

This Home Depot store is very clean, employees are well trained, friendly, always eager to assist, prices are very good in comparison to other stores of the same.

A very nice place to shop. Dear and responsive staff.

The employees are eager to help me! /He helped me find the item I was looking for. The stor is very clean and neat.

ALWAYS FOUND WHAT I NEED IT IS THE MOST ORGANIZER

Excellent customer service from Ronald Dillion in the garden center. He is very knowledgeable, patient and kind!.

Actually the store is very good, and is usually my choice of 4 nearby equally-distant home depots. Easy parking, good layout, and decent employees. They recently expanded it and made it even better. My only problem with this location is that I feel that I take my life in my hands whenever I leave the parking lot and go northward on Georgia Avenue to head home. There is just no easy way of leaving the lot and turning left without gunning my car through gaps across 3 lanes of traffic. They really need a traffic light here, and then they will get my 5 star rating.

Excellent service and variety of products

Customer service is getting better.. I find that they have enough employees to help on the weekends now.

Had my gas grill in stock, pre-assembled, and store help assisted me with securing it into my car for the short ride home.

all OK

Everything at place

The clean neat and full of stocks

Cashier Grace waited on me very quickly.

You gonna feel like pingpong ball... employees pointing to each other....

I received really good service from our cashier and from two associates who helped me find and purchase what I was seeking - a gas grill and related equipment. However while I was waiting at the customer service station with one of the associates so I could make an online purchase, I was directly in front of a gentleman who appeared to be a manager. He completely ignored me - would not meet my eye or speak to me, and had a disgusted expression on his face. This made a very poor impression and was terrible customer service. He was a big contrast to everyone else I dealt with today who were friendly and helpful. Based on them alone it would have been a 5-star review. Based on my interaction with the manager, or the lack of it, I would never come back.

I like this store due to the convenience. I like the happy greeter who directs as I enter the store. Most of the time you can find someone to help except when it's of the utmost importance and then an employee can be scarce, but overall my experience is very pleasant. OK, I think your lighting department is a little shy on updated and higher end lights but other than that, satisfaction is there.

Every employee that I came across was courteous and helped me anyway they could. Especially the Cashier Grace. Thank you!

I have been going to this store and other Home Depots for years. I am a single working mother of 3 and have been watching DIY youtube videos on everything from toilet repairs to shed insulation. I have asked a question of someone in just about every aisle of this store and they have always accommodated my attempt to find some random part I needed. I have rented tools and trucks, bought truckloads of mulch and plants and the service was friendly and helpful always. I have also used them twice for installation - carpet and door - and their contractors did a fantastic job on both. The prices are always competitive.

clean store and very friendly and kind employees

Everytime I visit the store, I always am greated with a friendly hello and escorted when needed to help me find what I need quickly and easily. I love this store!!!!

I would definitely recommend this store. There are some terrific employees that consistently go out of their way to help you. I had great luck with the lumber department and well as the kitchen and flooring staff. The store is clean and tidy. Great garden center.

The Home Depot is a great place to shop. Huge inventory... good prices... excellent customer service.

Well organized. Plenty of stock available. Terrific employees.

The Aspen Hill store is well stocked, knowledgeable and professional staff--especially Elisha, Flooring Specialist

I carefully checked all my tile pieces several times before I got to the cash register. The cashier dropped a piece on the ground while ringing it up and quickly put it in the box. I asked her to check and make sure it wasn't broken. She got annoyed and must have grabbed a different piece when she told me it wasn't. I got home and took it all out and saw a broken piece.