Augusta North #1747

Everyone is helpful and friendly.

I am so pleased with the whole purchasing, delivery, and installation services!

John in Paint was exceptional. He loves his job and genuinely wants to help. He walked us through the Paint app which is awesome matched a color from our camera roll. Once we got our color. He set up our home in there competer for more colors. My wife is happy which make me happy. Thanks John for being a good human being!!!

I was frustrated I had to go all the way to this store to get another tub of grout. I needed about a cup to finish my project. Brenda cheered me up with her comments and holiday wishes. Thank you Brenda.

Would recommend this to anyone because customer service is off the chain

I shop at this location frequently. It’s my favorite hardware store and I always find the staff helpful and friendly.

Home Depot has changed their policy regarding Military Discounts and have made it difficult for older Veterans to secure the benifits of the discount. Just a heads up, for those that don't know this yet. I'll be shopping at the place across the street from HD the next time I need something.

The purpose of trip was to receive price match difference from an exact same product Lowe’s sell. Upon being called my turn in line to speak w/the customer service rep (receipt indicates "Karin" - !), I asked to confirm that HD provides price match. The reply I received, in a very sarcastic, belittling tone THROUGHOUT my experience with this woman, was “only if you have a receipt and proof of price match, and the proof can’t be an on-line price”. I provided my receipt and a printed copy from Lowe’s web site (the location closest to us in Greenwood, SC, a location approximately 60 miles away from the Evans, GA location I was at). She VERY briefly glimpsed at my receipt and replied, “It has to be within 7 days and receipt date is beyond that. And you may not have gotten the price match because different stores can have different prices”. I replied indicating that the receipt was in fact within 7 days and at this point I decided not to begin an argument about her competitor’s location comment. She then briefly took another look at the date on the receipt (which I had circled in advance) and replied “oh, yeah, that is within 7 days”. She proceeded to look up the item on-line at Lowe’s web site (which obviously could have been done without me providing “proof”) and replied, “This is an on-line price, we can’t give you the price match”. I replied “It may be, but it’s the exact same price in store right across the street at Lowe’s that I saw when we left here post purchasing this item a few days ago”. She then very clearly spoke to me even less, reluctantly provided the price match ($5 and change) and hardly sent me off with a ‘thank you” or “good-bye”. I understand folks have bad days though it was VERY clear by her verbal and non-verbal words, tone and body language that she is NOT an overall pleasant individual – especially not something expected in the south – and she acted as if it was her own $5. I also understand good help is hard to find BUT she was stationed at the Customer Service area (and thus obviously should expect this kind of transaction) and is someone who, for her shift, IS “Home Depot” – and that’s who Home Depot chooses to represent themselves??? Nope, I think we’ll shop at Lowe’s moving forward.

The helpful people at this location make it worth the drive

We had just left another store where we had previously bought a product several years ago. We were satisfied they could sell us more of the same product and in the right amount (paint). So we came here and this store matched the color and recommended the amount we should by.