Reviews for Bartlett/Stage Rd #737

I frequently visit the store at least twice a week for home improvements, and renovations. Everyone is always nice. It’s easy to shop. It’s neat and they stay open late. I appreciate them.

The Employees did point me to the correct area of the items I needed. They staff was polite

Love this location and store items

Horrible experience with Bartlett TN Home Depot. I ordered 2 AC window units since 7/1/25 and still have not received the order. It is extremely hot and we are suffocating!

Why are there so FEW AMERICAN WHITES working in the Memphis stores ? ?

Great store easy to fine stuff.

some stuff i can't do my self. I would like to see a list of people can do a good job on projects

Get a new company or new personnel to make deliveries. I would recommend the store but not delivery

We ordered 40 sheets of sheetrock amongst other materials which was supposed to be ready for pick up that morning. My son which recently had surgery to have a pacemaker put in was there to make the pickup for the order. It was supposed to be ready and loaded by the forklift. Upon arrival they took his receipt and said they'd load his order. After him sitting there for almost 2 hours the lumber associate came back and handed him the receipt and said they wouldn't have time to load the order that day and he'd have to come back the next. He asked them if they'd help him load the order on the cart and in the truck since the forklift wasn't available in which they refused to. He loaded them up on the cart by himself and asked for help to load them in the trailer which again the loading associate standing outfront told him he'd help him in a minute to which they walked off and never returned. After him waiting for 30 minutes for help i had to send a couple of guys off of one of our jobs to help him load the trailer. Not only was this dangerous to my sons health all 4 associates he tried to seek help from either refused to help him or blew him off. I would highly recommend not purchasing anything from this location. They've always had poor floor service and it associates and it continues to get worse.

Outstanding support staff!

Yolanda is always so kind when I visit the garden center! She always greets me upon arrival, very courteous when interacting with customers, and always asks about the day or just offer friendly conversation. There are so many options to buy mulch and other yard items and to be honest, I pass several stores that provide what I need on my way to HD. But when you have someone offer the customer service the way she does, I’ll definitely keep coming back.

There was NO help in purchasing my product and the parking lot looked like a dump , sooo much trash!

I would like to thank everyone whom help me.

There were lots of Christmas items advertised for discounted sale, and yet there was nothing in stock! Shame on you for wasting people's time! The sidewalk and entry area were full of trash and debris; obviously, no one has any pride here. All I've come to expect as this Memphis store.

My favorite Home Depot store always has what I need and the employee are always helpful.

Bartlett location. Jasmine at the customer service center went above and beyond to help me with my purchase. If only every associate put forth that effort!!

After spending almost 600.00 worth of flooring no help for me and my daughter to load it in truck.

Excellent customer service and was very helpful.

In my many trips to this store, I find that most employees does not show kindness to customers and have a bad attitude.

The gentleman that assisted me was very knowledgeable about the store.

This store is one of the cleanest stores I’ve ever shopped in. Everything has a place and everything is in its place. If I do need assistance the associates are always very willing to help.

I have bought items here the last few months went to the locations using my app and then went and paid for my items.

Excellent service provided by Jolena.

Gloria the manager instills knowledge and confident in her employees. She also holds them to high standards of customer satisfaction. When she's on duty you can feel and see the difference.

Staff at this location as well as the managers don't care!

Not enough associates to help with products.

I enjoyed my visit at the store today Tacoria was very friendly and helpful her personality was beautiful and fun, I was there to purchase a new washing machine, Denise the cashier was very friendly, she paid attention to me and the transaction , I had fun, It was a good day in the store at Home Depot on stage road today, Thank you for all you do, I really appreciated it ,

I had decided not to enter this store ever again because of the salesperson (s). I have always had to go find someone and then I was told that was not their department and then did not get anyone to help me. This time I was greeted and the customer service (the employees) in the department were patient, polite and very courteous.

Miss Felicia Thomas is one of your greatest workers.

Good store with good employees.