#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(336)545-4404

Rental Center

(336)545-4407

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

3215 Brassfield Rd

Greensboro, NC 27410

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Customer Store Reviews

  • 4.7 out of 609 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (609)
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Showing 1-30 of 609 reviews
NOT ONE employee was wearing a mask and the employees in general did not pay close attention to s...
NOT ONE employee was wearing a mask and the employees in general did not pay close attention to social distancing. They were especially slack about social distancing from each other.
by
  • Verified Purchase
1 found this review helpful
GREAT CUSTOMER SERVICE
GREAT CUSTOMER SERVICE
by
  • Verified Purchase
  • Recommended
good experience with this store
good experience with this store
by
  • Verified Purchase
  • Recommended
This store is well stocked with product; it looks clean and well maintained. Great customer servi...
This store is well stocked with product; it looks clean and well maintained. Great customer service too!
by
  • Verified Purchase
  • Recommended
Very knowledgeable employees
Very knowledgeable employees
by
  • Verified Purchase
  • Recommended
I HAD A GREAT TIME IN THE STORE EVERYONE WAS A LOT OF HELP AND EVERYTHANG WAS NICE AND CLEAN
I HAD A GREAT TIME IN THE STORE EVERYONE WAS A LOT OF HELP AND EVERYTHANG WAS NICE AND CLEAN
by
  • Verified Purchase
  • Recommended
Great store, very friendly and fast also exstreamly clean.
Great store, very friendly and fast also exstreamly clean.
by
  • Verified Purchase
  • Recommended
Outstanding customer service from Melissa regarding a washer & dryer purchase ! Would recommend ...
Outstanding customer service from Melissa regarding a washer & dryer purchase ! Would recommend her to all for all your appliance needs.
by
  • Verified Purchase
  • Recommended
ladies at check out are super nice
ladies at check out are super nice
by
  • Verified Purchase
  • Recommended
Phillip in landscaping department was SOOOOO helpful and happy to help!
Phillip in landscaping department was SOOOOO helpful and happy to help!
by
  • Verified Purchase
  • Recommended
I have found the employees in this store to be particularly helpful. Melissa in Appliances, Shir...
I have found the employees in this store to be particularly helpful. Melissa in Appliances, Shirlena Morrison in Flooring and, especially, Steven Atkinson in Kitchen and Bath. I am sorry that I don’t know Melissa’s last name but Steven and Shirley do. I have always appreciated the work you do with disaster victims and that you staff your store adequately. In today’s world it is often difficult to find someone to help you and as a “senior” citizen I value having employees who are willing to take the time to be of assistance.
by
  • Verified Purchase
  • Recommended
Store employee - Reggie - was extremely helpful in our purchase of a washer/dryer set. He was kn...
Store employee - Reggie - was extremely helpful in our purchase of a washer/dryer set. He was knowledgeable about the units and was friendly when we asked to explain a certain item.
by
  • Verified Purchase
  • Recommended
Employees were outstanding with assistance on finding items I needed. I would highly recommend sh...
Employees were outstanding with assistance on finding items I needed. I would highly recommend shopping at this store
by
  • Verified Purchase
  • Recommended
Make sure you ask for TaLea Joyner. I had a wonderful experience. She has a great attitude about ...
Make sure you ask for TaLea Joyner. I had a wonderful experience. She has a great attitude about work and her customers. Great smile.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Store was very clean and tidy. Went to the store to get a toolbox for my job, intending to meet m...
Store was very clean and tidy. Went to the store to get a toolbox for my job, intending to meet my dad there. I got there, and not 20 seconds was I in there, and someone asked if they could help me. My dad had fone to another home depot by accident, so while I waited for him to come, i walked around the store. Everytime I passed the employee(same guy as before) he asked I'd my dad was on his was, and asked if I needed assistance. Cashier was also super friendly, and calmed me down(toolbox was the first thing I had ever financed, so I was scared about the process). I was very happy with the customer service, good customer service being a hard thing to find in most department stores now.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
I had to return Christmas Lights that where the wrong brand. Jerome and another employee were abl...
I had to return Christmas Lights that where the wrong brand. Jerome and another employee were able to guide me in the right direction, I was able to get what I needed without any hassle. Thank you!
by
  • Verified Purchase
  • Recommended
Ruth-Ann was a WONDERFUL customer service employee! She was very helpful despite the confusing, c...
Ruth-Ann was a WONDERFUL customer service employee! She was very helpful despite the confusing, complicated, and frustrating situation. She remained calm, patient and kind the whole time. One of the nicest employees I’ve come across! She had a smile on her face the whole time. Will definitely be back because of her! :)
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Boy, these guys are nice and helpful and knowledged !!! A real pleasure to shop there!
Boy, these guys are nice and helpful and knowledged !!! A real pleasure to shop there!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Had a wonderful trip to buy a little plumbing and a lot of fall flowers. The employees were frien...
Had a wonderful trip to buy a little plumbing and a lot of fall flowers. The employees were friendly and we had a great selection of flowers.
by
  • Verified Purchase
  • Recommended
Ladies please don't go to this store by yourselves. I was sexually harassed by an employee here a...
Ladies please don't go to this store by yourselves. I was sexually harassed by an employee here and while I appreciate customer service and the store manager seeming to take my complaint seriously I have no idea if anything will come of it. Better safe than sorry.
by
  • Verified Purchase
A truly wonderful store with excellent associates! Recently Edwin was very helpful! My go-to store!
A truly wonderful store with excellent associates! Recently Edwin was very helpful! My go-to store!
by
  • Verified Purchase
  • Recommended
Associates were very helpful and willingly offered assistance throughout my visit.
Associates were very helpful and willingly offered assistance throughout my visit.
by
  • Verified Purchase
  • Recommended
great price and usually has what I need. helpful staff
great price and usually has what I need. helpful staff
by
  • Verified Purchase
  • Recommended
Outstanding home improvement store. Very clean, no packing materials in the aisles. Plenty of kno...
Outstanding home improvement store. Very clean, no packing materials in the aisles. Plenty of knowledgeable store associates willing to help me find whatever I need. A far cry from Lowes where finding anyone among the stacks of products often requires a hunt on my part. Also, on several visits to Lowes, when I've found an employee to ask where something is, they have either looked at me like they didn't know what I was talking about, or directed me to the wrong aisle. Generally speaking, while the prices are similar between Lowes and Home Depot, I'm more than happy to drive a few more blocks from where I live to Home Depot for their outstanding customer service.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Outstanding customer service by every employee I encountered during my visit!
Outstanding customer service by every employee I encountered during my visit!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
I've found this store to be convenient, clean, and well-appointed. The staff is friendly and know...
I've found this store to be convenient, clean, and well-appointed. The staff is friendly and knowledgeable, and available to help. They appear to be happy to work there, which is not always what you see in big-box stores. Congratulations to the management for providing a good customer experience consistently.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Returns at this store are miserable and frustrating. There is never enough help and the return ...
Returns at this store are miserable and frustrating. There is never enough help and the return registers are no longer maned forcing you to go and wait at the customer (no) service desk. The clerks tat this desk were are clueless as to what customer service is. I was 7 in line and 2 persons were taking returns, calls, pickups and special orders. The manager at this store must be a complete idiot.
by
  • Verified Purchase
Great Home Depot. Always organized and helpful employees.
Great Home Depot. Always organized and helpful employees.
by
  • Verified Purchase
  • Recommended
Personnel are friendly and helpful. The rental equipment personnel are knowledgeable about the eq...
Personnel are friendly and helpful. The rental equipment personnel are knowledgeable about the equipment, i.e, how to use it, its best application, suggestions on what equipment is best for which jobs. The item I am looking for is available 19 out of 20 times. The exterior property is well maintained as is the interior.
by
  • Verified Purchase
  • Recommended
check out was nice and easy. Its nice to see people at the checkout and not automated check outs.
check out was nice and easy. Its nice to see people at the checkout and not automated check outs.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 609 reviews

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