#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(417)243-5402

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1000 Branson Hills Parkway

Branson, MO 65616

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.8 out of 891 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (891)
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Showing 1-30 of 891 reviews
Service Desk - Great Service
Anthony at the service desk went above and beyond.
by
    • Recommended
    Services
    Wonderful people at service desk that are well trained to deal with problem and issues that come up!
    by
      • Recommended
      GOOD EXPERIENCE
      I WAS ABLE TO FIND WHAT I NEEDED AND MIKEY WAS VERY PLEASANT AT THE CHECKOUT
      by
        • Recommended
        Hannah Offered Great Customer Service
        Your store associate, Hannah at customer service was a delight in taking care to make sure I had a great shopping experience at the Branson Home Depot
        by
          • Recommended
          Hometown service.
          This store is my go to store. I shop here because the folks here are friendly and work hard to make sure that you are satisfied. With every business, there will be bumps along the way when trying to provide a seamless experience. If and when you communicate those issues, it is what happens next that is a factor on your return to that particular store. This store also participates in volunteer activities as well as donations to 501C companies. Most of what they do as a responsible community member goes unnoticed, but I have asked for help and donations for certain veteran activities in the community and was taken care of promptly and professionally. They are vested in this community.
          by
            • Recommended
            Kathy Fisher in appliance section
            Kathy was extremely helpful with my appliance selection & help me save a lot of money!!
            by
              • Recommended
              Appliance Department is First Class @ Branson Missouri Home Depot
              If you are shoppong for appliances and want education regarding each system and the benefits they offer. Go visit and ask for Kathy or Bruce in the Appliance Department. the experience will be educational- uplifting and so positive. Kathy and Bruce are warm and friendly and it makes a difference. You know they care by the way they treat you when you are in the department shopping or just saying hello. First Class People helping you when you are at the Home Depot shopping for appliances.
              by
                Great Service
                I called about a product and the employee was so helpful and I was able to purchase over the phone and have it ready for pick up in the afternoon.
                by
                  • Recommended
                  Great Shopping expierence
                  I purchased flooring from here and the service was outstanding. George helped put it on the cart and he went above and beyond to help us. He was very friendly. All employees were very friendly.
                  by
                    • Recommended
                    refrigerator
                    good selection and reduced price
                    by
                      • Recommended
                      Staff is always friendly and helpful
                      There's a guy named Mike, can't miss him because he has a big beard! He's so nice and friendly!
                      by
                        • Recommended
                        If you need flooring help, go see Ali!
                        She was super helpful and knowledgeable about the vinyl flooring we were inquiring about. We were on the fence about vinyl or tile and she helped make our decision.
                        by
                          • Recommended
                          Great features, helpful staff
                          I had an enjoyable experience
                          by
                            • Recommended
                            Helpful
                            Took care of helping load my purchase
                            by
                              • Recommended
                              Excellent service
                              We picked out a dish washer online, called the store and had the pleasure to be helped by Kathy! She took care of everything!!
                              by
                                • Recommended
                                #1 home improvement store in Branson
                                Knowledgeable and approachable staff who check on you to make sure you get what you need. Prices are fair and inventory usually in stock, but it is the consistently great customer service and dependable staff that make this Branson Home Depot a winner!
                                by
                                  • Recommended
                                  Great Customer Service from Cheryl at Self Checkout
                                  Cheryl provided amazing customer service as we were checking out! I had just received my first ProXtra perk of a $25 coupon and she quickly helped me find it on my app, scan it in at the self checkout and made sure my transaction went super smoothly!! We asked her about the Primo Water exchange program in this store and she explained it easily, We felt valued and respected by Cheryl! Great job!!
                                  by
                                    • Recommended
                                    Excellent Customer Service
                                    Shaylee and Phil both greeted me at the door and helped me immediately with my needs. I then was asked again from another employee in the store while I was shopping if I needed help locating an item. The customer service here is outstanding and highly recommend shopping here.
                                    by
                                      • Recommended
                                      Very pleasant service
                                      Cashier Beth was very helpful and patient
                                      by
                                        • Recommended
                                        Review
                                        Wondering when my $50 tape goes out that I can replace it with a small fee
                                        by
                                          • Recommended
                                          Pro desk help is top notch
                                          Renee at the pro desk has been fantastic! She's gone above and beyond for us and our company. Thank you Renee
                                          by
                                            • Recommended
                                            Great Customer Service!
                                            I bought my husband a Ryobi pole trimmer but had no idea exactly what I needed as there were two similar products. Missy in the contractors' section accompanied me back to outdoor tools and Mike in that section listened to what I needed and immediately pulled it out for me. Missy even checked me out and carried the awkward box to my car! Great job!
                                            by
                                              • Recommended
                                              Best chairs for the money!
                                              I bought indoor folding chairs 2 days ago and they where perfect for our business meeting!
                                              by
                                                • Recommended
                                                Customer service
                                                Benjamin made my day with his smile, attitude, and politeness. Returns are never fun, and he stood out because of his service.
                                                by
                                                  • Recommended
                                                  Customer Service
                                                  I appreciate the friendly and helpful customer service at the Branson Home Depot. In this day and age good customer service is not always a priority
                                                  by
                                                    • Recommended
                                                    Disappointed in paint dept
                                                    I purchased Rustoleum Floor Coating. I was told by employee that I could not get it mixed to my custom color (it says right in the brochure that it could be). I contacted Rustoleum Corp (after the fact)and was told that it COULD be tinted to a custom color. Either employee didn’t know how - or just didn’t want to do it??
                                                    by
                                                      Great store!
                                                      Everyone was helpful and friendly
                                                      by
                                                        • Recommended
                                                        Great selection
                                                        So many lawn mowers to choose from. We really enjoyed shopping today!
                                                        by
                                                          • Recommended
                                                          New hot water heater
                                                          Went to HomeDepot and as usual no employees to be found. Everyone we did see turned the corner or around before we could ask them a question. No biggie, use to it anyways. So to the back where the hot water heaters were and of course there was two employees with a full cart discussing store organization tactics but never looked or moved cart out of the way of exactly where we wanted be. We had to move it for them and do the research where the correct item was and get it down and loaded up. Then went to front which is self checkout and tried asking about our tax I d number for exempt but was told to take it up at desk on other end? Ok thanks for nothing. Anyways we got the Remme 40 gallon with the 9 year warranty for 519.00 + the hideous tax of 52 bucks, which in process of refund or gift card. But Hope it all does well
                                                          by
                                                            Exemplary Service
                                                            Couldn't find some landscaping products I needed and walked me directly to what I asked for. Great smile and very friendly.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 891 reviews

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