#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(508)279-9202

Store Hours

Mon-Wed:
6:00am - 9:00pm

Thu:
9:00am - 8:00pm

Fri:
6:00am - 9:00pm

Sat:
6:00am - 9:00pm

Sun:
8:00am - 7:00pm

Curbside:
09:00am - 6:00pm

Location

1453 Pleasant Street

Bridgewater, MA 02324

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.5 out of 321 reviews
89%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (321)
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Showing 1-30 of 321 reviews
I go the extra few miles to come to this store instead of the one closest to my house They are ...
I go the extra few miles to come to this store instead of the one closest to my house They are so helpful and friendly here. I have never been disappointed!!!
by
  • Verified Purchase
  • Recommended
The Bridgewater store is clean and has good displays and a great layout. Its employees are helpfu...
The Bridgewater store is clean and has good displays and a great layout. Its employees are helpful and friendly.
by
  • Verified Purchase
  • Recommended
This store is always clean, employees are helpful, friendly, and knowlegable! from Steve in kitch...
This store is always clean, employees are helpful, friendly, and knowlegable! from Steve in kitchens, to Cathy, who does anything, and everything, Bobby in flooring, and Deana, Dee Dee, Peter, Fatima etc etc etc...this is the best home depot store in the 40 mile radius of my home, BY FAR!!!!
by
  • Verified Purchase
  • Recommended
very happy with the friendliness of this stores employees
very happy with the friendliness of this stores employees
by
  • Verified Purchase
  • Recommended
Always helpful employees willing to help you with small things to expensive items. Love this store!
Always helpful employees willing to help you with small things to expensive items. Love this store!
by
  • Verified Purchase
  • Recommended
Went into the store and asked 4 employees about a ASH VACUUMS and they all said there were none i...
Went into the store and asked 4 employees about a ASH VACUUMS and they all said there were none in the store when before I drove there online said there were 18 in stock. A customer in the store had to tell me where the vacuum was and I went to the aisle and there it was. Employees need to know what is in the store versus a nice gentleman and his young baby daughter telling me. Won't be back there anytime soon.
by
  • Verified Purchase
1 found this review helpful
We have shopped at this store fairly often since it opened. The store presentation and the emplo...
We have shopped at this store fairly often since it opened. The store presentation and the employees are very good. The problem I had with the visit today was that the advertised sale price of one of the items I bought was not shown at check out, which showed the original, non-sale price. The difference in this product was $5.55, and I bought 4. Customers obviously should not have to watch the check out register (not self-service) as it is being operated by an employee. If I had found the discrepancy when I reviewed the receipt at a later time, I might have seen the discrepancy, but I may not have looked for several days and then forgotten about the sale price. This issue is a violation of consumer protection laws, but the biggest problem is that the check out registers won't be trusted going forward. That is a major inconvenience.
by
  • Verified Purchase
  • Recommended
If you have any problems go see Becca at the service desk!
Becca Is a gem of a problem solver! She gives "the big box store" a personal feel! Becca worked with me tirelessly to return multiple on line purchases with patience and kindness! Bravo Becca! Diane 9/1/17
by
    Shut it down
    I am a resident would recommend not giving occupancy
    by
      1 found this review helpful
      all around excellent service
      all around excellent service
      by
      • Verified Purchase
      • Recommended
      Tremendous customer service. Adam went above and beyond helping me with the purchase of a new A/C...
      Tremendous customer service. Adam went above and beyond helping me with the purchase of a new A/C unit. Hands down, the best home improvement store in our area. I have had nothing but great experiences in the last 8 years of living in this community and shopping here. Will not shop anywhere else.
      by
      • Verified Purchase
      • Recommended
      The store has experienced sales staff that know their products (or they will find somebody who do...
      The store has experienced sales staff that know their products (or they will find somebody who does). The store is always neat, clean and well-stocked. There is plenty of parking and the store is located right off Route 24 on Route 104 in Bridgewater.
      by
      • Verified Purchase
      • Recommended
      I live near this Home Depot and usually have a happy face greeting me. The prices are fair. Anyti...
      I live near this Home Depot and usually have a happy face greeting me. The prices are fair. Anytime I needed to talk to Customer Service, they have been extremely helpful.
      by
      • Verified Purchase
      • Recommended
      Great comeback from a bad situation
      Garden center was crowded lines were long. Cashier was struggling. Maybe a new person anyway. When Jan took over we moved through quickly. Problem solved. Always look for her in the store. Knowledgeable pleasant and friendly
      by
        • Recommended
        Great cashier help
        Jan came to my rescue after much frustration I had being sent in wrong directions for item. Very smart woman knows the products.
        by
          • Recommended
          The associates are extremely helpful and friendly. The store is very clean and is very well stoc...
          The associates are extremely helpful and friendly. The store is very clean and is very well stocked.
          by
          • Verified Purchase
          • Recommended
          Electrical help
          No one available in electrical dept. at night. I had a difficult time finding an item. A cashier came to help me. Jan went above and beyond to help me and got the job done.
          by
            • Recommended
            Bababoy
            Had to return several items and they were not going through. Cashier Lisa was having difficulty. Called for help from Jan and the problem was quickly solved. These two worked together to fix the issue and I was on my way. Jan apologized for the wait. Both very pleasant and accommodating. Anywhere else would have been a nightmare wait. But not here. Great service
            by
              • Recommended
              Quick and friendly
              Was shopping at night after a long day. Jan provided quick and friendly service. The best I
              by
                • Recommended
                Best service always. Jan cashier
                Jan is the best cashier. Very knowledgeable and professional. It's nice to go shop at a place and see familiar faces who remember you. Makes me feel I am a valued customer
                by
                  • Recommended
                  Great cashier
                  I frequent Home Depot often and Andrew was by far the most friendly; attentive; and quick cashier I have encountered at the Bridgewater Home Depot. I understand he is new to the location and I look forward to coming back because of him. Excellent job!
                  by
                    • Recommended
                    I shop the Bridgewater store often most of the employees know my face and some know my name. Like...
                    I shop the Bridgewater store often most of the employees know my face and some know my name. Like my favorite cashier Nancy L.
                    by
                    • Verified Purchase
                    • Recommended
                    Nice store but the employees send you all over the place looking for items because they don' t kn...
                    Nice store but the employees send you all over the place looking for items because they don' t know where they items are.
                    by
                    • Verified Purchase
                    • Recommended
                    All employees are very knowledgeable and friendly and that's why I keep coming back.
                    All employees are very knowledgeable and friendly and that's why I keep coming back.
                    by
                    • Verified Purchase
                    • Recommended
                    Stayed late due to an issue with my HD CC. The card had to be verified. I didn't have my phone, m...
                    Stayed late due to an issue with my HD CC. The card had to be verified. I didn't have my phone, my wife's died, etc Michelle T, Debbie, Katie Gannon, and Jim scrambled to get us a charger etc. The whole time there was not one complaint or the slightest hint of frustration. The transaction was finalized and I feel like I have 4 friends that work at my Home Depot. This is the second time in 6 months I have been WOWED. Every associate explained Michelle Mohney's (store Manager) vision of great customer service.
                    by
                    • Verified Purchase
                    • Recommended
                    This store has great employees and people that know what they are talking about, This store will ...
                    This store has great employees and people that know what they are talking about, This store will be our go to place. Great dealing with people.
                    by
                    • Verified Purchase
                    • Recommended
                    Great employees
                    The store is clean thou sometimes the isles are tough to maneuver with all the sale items. Why are the self checkouts not working? The strong point of this store are a number of the employees, Mary in outdoor, Scott in electrical, Bob in flooring, and Harvey, I'm not sure what department he's in but he's always very helpful either in finding a product or another employee to give guidance.
                    by
                    • DIY
                    • Verified Purchase
                    • Recommended
                    Quick visit
                    Questions were answered and I was taken directly to the supplies I was looking for.
                    by
                    • DIY
                    • Verified Purchase
                    • Recommended
                    Great customer service
                    I had a wonderful experience at this store when I purchased my sliding glass doors and screens. The store associate was patient, knowledgeable and kind. I will be back again!
                    by
                    • DIY
                    • Verified Purchase
                    • Recommended
                    What a great experience!!! Service was the best I have ever had
                    Steve in appliances was amazing and should get a high five or something because it was truly amazing buying from him. April and Dede up front also made this transaction smooth.
                    by
                    • DIY
                    • Verified Purchase
                    • Recommended
                    Showing 1-30 of 321 reviews

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