Reviews for Broussard #389

Unlike many Box Stores the Broussard Home Depot has some very helpful employees. Especially Donovan, who goes out of his way to help as many Cusotmers as possible with accurate information.

Logan was very nice and respectful. She helped me find items even though it was not her department she took her time with me and even went out her way to google what I needed . She was very patient even when other customers were impatient and giving her a hard time she apologized for the other customers behavior. Thank you Mrs Logan for being so sweet

I have shopped all the “big box” stores for over forty years and can tell you that the difference is in CUSTOMER SERVICE . At H D the atmosphere and culture there is above and beyond other brands due to the WILLINGNESS TO HELP customers !!!

If you have a plumbing material need ask for Mr. Dave! He is an expert and a retired Master Plumber!!

I had the joy of going to this location on Christmas see if at 1st I thought I was gonna be in a long line then when I realized I had to use the self check machines I was a little bit adamant But there was a nice young lady there who helped me out a lot. Malena Made sure I had exactly what I needed that I didn't forget anything even ask me how my day was going she made sure to help me with the self check out matheme and how to use my store credit cards. That would have been a disaster if I had to do it myself I didn't know you could not use a gift card or store credit card the same as you can a regular credit card good things she was there to help me A-day that had started out frazzled for me quickly ended with my trip and I was able to leave with a smile on my face in-and-out the store before I knew it. For workers who had to be there on Christmas Eve I can tell you at this location it didn't seem like they minded it and they were eager to help.

Employees are always helpful and all seem to be knowledgeable about the entire store. If not find some who does to help us. Great!!!!

Great staff very friendly and knowledgeable.

This store isn’t the closest Home Depot to us, but the people working there are always super helpful so we use this store instead of the closer one.

Thank you Jean-Paul for going above and beyond to get our Black-Friday purchases and deals redeemed! We greatly appreciate it!

Ms. Susan is self check is the best person I have ever met in Retail. She made my day last week just walking up to me and started a visit, then thanked me for the chat and my purchase. I went in looking for Christmas Items and left with so much more. I left with an appreciation for the visit as i was having a bad day. Ms Susan is a star !!!

Found what I was looking for but not in store but Customer Service representative (Brent) ordered it and can’t wait until it comes in ! Great experience

If you are doing a home improvement job such as painting, Tammy at the Broussard location is your girl. She is very knowledgeable and can answer all your questions. She is the go to person.

My experience buying a new dishwasher was awesome. Thank you. So helpful.

Victoria helped up when we were having issues with checkout and made everything run smoothly.

I highly recommend the Broussard Home Depot as your go to store for any home projects. Great prices and very good service from their employees.

Excellent interaction with employees. They are always willing to listen to your needs and offer help with a smile.

was very helpful and nice to talk to

drove 20 mile just to shop at this location, they have what you need!

The customer service at this location keeps getting worse and worse. There are MULTIPLE workers standing, sitting, visiting, or walking around but no one wants to help. And if you dare stop one and ask for help they “don’t know how to do that”. Last week I literally stopped FOUR workers asking for someone to mix paint for me. ALL FOUR said they didn’t know how.

purchased a Samsung refrigerator and the salesperson was very helpful and was able to answer questions. Professional quality individual.

Ms Roada addressed every issue we had with the Lafayette Home Store on Ambassador Caffery. She provided the much professionalism and courteous help that we could not get there. We will drive the extra miles to be treated with awesome respect and appreciation!!! Way to go Ms Roada at Broussard Home Depot ….how can we clone you !!!!

This store will greet you with a friendly smile and good customer service.

We are DIY people who constantly have projects going on. The staff at this store is exceptional and always there to help or give advice!

Everytime I enter this store everyone is always polite and eager to help in everyway possible and I never leave empty handed, as in They Always Have What I Need and for a Very Affordable Price

Home Depot Associate Brent was incredible. He helped us from the start of our shopping by helping us find what we need to checking us out to loading our merchandise in our vehicle. Great experience.

Lance Bernard is phenomenal. He works with the customer. He listens and guides you through the buying process. He answers all questions and takes the time to personally make it a stress free atmosphere. He will troubleshoot and make sure the customer walks away happy and takes pride in his job. I highly recommend if there is something that needs to be discussed or handled your request speaking to Lance Bernard at the Home Depot on Hwy 90 in Broussard, Louisiana.

I have purchased two appliances from your stores this year, and enjoyed both visits.

Very pleased with the paint department associates. Great teamwork to get customers what they need.

Garden dept is well stocked ,looks great compared to other homedepot stores

Clean store Great service