#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(330)220-2802

Rental Center

(330)220-2808

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

3330 Ctr Rd

Brunswick, OH 44212

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Curbside Pickup with The Home Depot App
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Customer Store Reviews

  • 4.6 out of 465 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (465)
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Showing 1-30 of 465 reviews
excellent customer service
Consistently this location has provided excellent customer service since it opened a few years ago. Questions are answered to our satisfaction , and employees have gone out of their way to be helpful.
by
    • Recommended
    Helpful
    Gentleman on phone was so helpful in finding me a microwave and put at courtesy desk for me to pick up.
    by
      • Recommended
      Hawk is amazing
      I bought rods for a dog crate and Hawk helped me. Wow! I’ve never had such great customer service! Excellent
      by
        • Recommended
        Great employees
        The Brunswick Home Depot continues to succeed with great customer service
        by
          • Recommended
          Nice store
          Nice store. Usually have what I need
          by
            • Recommended
            Helpful and considerate employees
            Working on a project. I brought in broken piece. Employee politely suggested substitute materials which worked wonderfully. Took me to the exact place in store and measured for me. Very Happy!
            by
              • Recommended
              Friendly workers
              Reese checked me out and made sure I found everything I needed and was very polite
              by
                • Recommended
                They'll treat you like a criminal!
                need wire? Don't buy here. They'll follow you around and I will not be back. After I return my purchase. I bought what I needed elsewhere for LESS and was not treated like a criminal. I will relay my experience to others so they will not have to endure the humiliation I did. Even the cashier was sympathetic and said no one likes working for HD anymore and understood if I never shopped there again. If I had stock in HD , I'd sell it fast.
                by
                  great service
                  was very happy with store and convience
                  by
                    • Recommended
                    Great experience
                    Going to homedepot in Brunswick, Ohio is always the best for one stop shopping. Getting the stuff to make my projects easier and more affordable are a huge plus in today's economy. I get more bang for my buck. Thanks homedepot
                    by
                      Generally satisfied
                      Typical Home Depot but that’s to be expected.
                      by
                        • Recommended
                        Great employee - Victoria
                        Cashier Victoria was extremely helpful, pleasant and efficient.
                        by
                          • Recommended
                          This is a great store and a wonderful shopping experience.
                          The people at this store are helpful and knowledgeable.
                          by
                            • Recommended
                            They need more like Reese !
                            The counter rep (Reese ) is one of the best I've ever met! VERY HELPFUL !
                            by
                              • Recommended
                              Very friendly
                              Reese was very friendly and nice at checkout. I will definitely shop here again because of her
                              by
                                Relaxing
                                The Brunswick Home Depot has always been a special place for me. I look forward to seeing the employees and appreciate everything this team offers. Thank you!
                                by
                                  • Recommended
                                  Great store
                                  Got a great hot water tank and everything was neat and in stock!
                                  by
                                    • Recommended
                                    Great employees
                                    Cashier Reese was extremely helpful and explained if anything needed returned the date given on reciept
                                    by
                                      • Recommended
                                      Great Staff!
                                      Shout out to Matt (plumbing) who above and beyond to assist me in finding the small items I needed today. Also many thanks to Barb (Garden) and the associate from Hardware who also helped. They were all awesome and deserve recognition! Great customer service!
                                      by
                                        • Recommended
                                        Customer service at a high-level
                                        Mike, one of the assistant store managers went above and beyond the call of duty to help me out with an issue I had with Frigidaire. He was extremely professional and did whatever it took in order to get the job done. I am extremely grateful for professionals like Mike.
                                        by
                                          • Recommended
                                          Extraordinary Customer Service
                                          "I wanted to express my sincere appreciation for the outstanding customer service I received. Tom Thomas and Stan Goldstein were incredibly helpful, patient, and attentive throughout the entire process. Their prompt responses and willingness to go above and beyond to address my concerns truly impressed me. This level of service has undoubtedly earned my loyalty, and I'll definitely be recommending your company to others. Thank you for setting such a high standard!"
                                          by
                                            • Recommended
                                            Terrific Help!
                                            Linda was a great help in tracking down needed flooring. This helped keep project on time. She went above and beyond and couldn't be more helpful and friendly.
                                            by
                                              • Recommended
                                              Great Customer Service in the Appliance Department
                                              Lang in the Appliance Department recently helped me navigate an order for all new kitchen appliances. He is EXTREMELY helpful and patient, and a great representative for the Home Depot brand. I can't say enough positive things about him and the department manager, Nancy. Great Job!
                                              by
                                                • Recommended
                                                very convenient
                                                Salesperson CMZ2AZ8 was very helpful
                                                by
                                                  • Recommended
                                                  A Must Visit Home Depot Location
                                                  Found the product exactly that I was looking for in just a matter of a few minutes.
                                                  by
                                                    • Recommended
                                                    Awesome employee
                                                    I went to the garden department clueless as to how and plant curtain items. This young gentleman named, Dom put everything down and came over and asked if he could help me. By the time I left I felt 100% sure I could do this. He was so so helpful and respectful and also shared his experience gardening with his father. I could tell he was very close to his dad. He shared, dad taught me all I know, with a truly happy face! I will return and ask for him and his help. Homedepot, I hope you realize you have a gem working for you
                                                    by
                                                      • Recommended
                                                      Great employees
                                                      Everyone is so helpful and nice.
                                                      by
                                                        • Recommended
                                                        KNOWLEDGEABLE & GREAT PEOPLE AT BRUNSWICK HOME DEPOT
                                                        STRONGSVILLE & BROOKLYN STORES ARE CLOSER TO MY HOME I DRIVE 15 EXTRA MILES JUST BECAUSE OF THE EXPERIENCES I HAVE HAD AT BRUNSWICK STORE GREAT PEOPLE
                                                        by
                                                          • Recommended
                                                          Manager, Eric, needs to learn customer service
                                                          Was in the Brunswick store to do dome price adjustments and had to deal with Eric, one of the managers. He needs training in customer service. Arrogance seems to be his choice of customer service. Extremely disappointed!
                                                          by
                                                            Excellent Customer Service in Lumber Department
                                                            When entering the lumber department ask for Chris. He is very knowledgeable and will go above and beyond. Chris asked what I was looking for and got on the floor and went through numerous boards to find the straightest ones available. Then he asked if I had a specific size and cut to size for me as well.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 465 reviews

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