Reviews for Caledonia Township #2772

Besides having everything in stock that I needed, the staff at this location is the best! Very attentive and knowledgeable. They spent time assisting me so I could make the right choice. I won’t shop anywhere else for home improvement needs.

Will never use them again. Our delivery of deck boards were badly damaged. Our order was $2300 and was only compensated $75! We had 23 boards damaged.

We installed a knoty pine tounge and groove ceiling and purchased all the necessary materials from Home Depot. This ceiling turned out absolutely beautiful.

This location always has the friendliness and most engaging staff! I really appreciate all the extra effort. Someone should be commended for their training efforts! I was just in again, this time at closing time & Kimberly greeted me and made sure that I had everything that I needed. The whole time I was thinking “I wonder how many hours this lady has been standing here serving customers today? I was really impressed & appreciative of her kind and attentive service. Thanks Kimberly!

Gotta love the fun ya can have at Home Depot. Had great conversations with staff. I wonder if they believed me when I jokingly said I was buying the Packout not for tools but my make-up from Ulta. I mean seriously the beauty box don’t compare to This quality.

I searched all over Indiana for a John Deere 120 Tractor at a Home Depot On Line. Then turned to Michigan, widened the search found a few closer to home but calling found 0 in stock. Then started looking at farther away, finally found one at Owosso then called and talked to Tim. Very helpful tried hard to get me checked out that night on the phone then they trusted me to come in on Wednesday, Drove over 150 miles to get this. Then I had the Pleasure to have Donna to cash me out and get me everything that I needed right up to loading it on my trailer

I recently received grant money for my church food pantry which I used at this home depot. I purchased 2 freezers and 6 shelving units and when the grant money wasn't enough home depot cover the rest. Thanks to Gennie and the store manger and all the staff you're all a group of awesome people.

Got a new HVAC system did a nice job with the installation and because they had some shoe marks on the floor due to the snow they even mopped up the mess

For a Home Depot store this one has the most friendly associates thank you all for putting customer first and seeing people smile when working is awesome that show me they care

The gentleman with the red hair kind of stocky gave me good customer service in the lawn and garden department so it showed that he likes his job. We need more people like him.

I bought lighting to replace the lighting that doesn’t work on the back of my house so it lights up my backyard. I had excellent service. They were very knowledgeable and I appreciate the service I received. I will only shop your store and only your store and always tell my friends about you

I like the return policy.

I took a short trip to Home Depot and I was greeted by the girls up front on my way in. Then, I was helped by 3 other employees for a 4 item trip! Always a great store for customer service! I was in and out in no time!

We keep coming back to this store for our needs. Good inventory & great employees.

Amy was a great help figuring out what I needed for my project

The staff have always been helpful in helping me with anything I go in for.

Went for flooring . Online said 127 boxes in stock at store. Arrive at store . 1 box on the floor. Asked an associate , she checked and said yes we have it in stock but it’s on a shelf somewhere . Proceeded to ask me if this was something so needed? Kind of why I went to the store in the first place. Tells me I can purchase it , and do a will call and pick it up in a couple days… I walked out immediately . No wonder people shop online . Extremely disappointed in the service I received, or lack there of .

I needed help finding replacement slides for a pullout shelf. Sam, from the kitchen department, came to my rescue. She was very knowlegable and helpful as there was not an exact replacement available. What Sam ended up recommending worked with little adjustments. Thank you Sam for all the time you spent helping me, taking you away from your department!

Fast, friendly service

Customer serive is a joke. Grummy or inexperienced staff. Half the time ur better off w google for an answer then an employee.. no body really wants to help u or has the common sence to do so. Gotta ask or go Karen to get standard of care.

Wish they had better selection so I don’t have to order or go to bigger stores to get what I need

Walked in the owosso mich store an and there was one person actually working at a register then two of them who seemed to be employees almost connected at the hip acting like they were boyfriend and girlfriend.In my opinion not very good for the business

Had the supplies I needed, staff was helpful without being too helpful if you know what I mean. Cashier Beth was courteous and human. That's getting scarce nowadays. The cages are hideous but still a great location with great staff atleast.

The store in Caledonia TWP. Mi. Really lacks customer service!

Crawl space floor was wet ,after looking at old tank I discovered serious rust on tank. So I turned to The Home Depot for new one. Screwy plumbing and 6 hours later we hav water!

Just had the window blinds installed and I am very happy with them. They look great in my kitchen. Anna helped me in store and did a great job. Thanks Anna!

Would like to see more Veterans working there. Invest in the employees, for they're who runs the business. This store has lost certain Veterans for reasons I care to not mention.

I bought a pressure washer and slumber and some flowers and it was just great experience. Everything was just what I needed.

We are so happy with our new bathroom fixtures that we bought. Craig is a excellent employee and really knows his job well. Ask for him if you need help.

Customer service employees and managers in this store are not trained in Michigan scan error law, or choose to ignore it. They refuse to give scan bounty as required by Michigan law.