#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(858)674-3452

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

12185 Carmel Mountain Rd

San Diego, CA 92128

map preview
Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.5 out of 598 reviews
90%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (598)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 598 reviews
Great store Great people Great pricing
Best in the West very close to CostCo and near Rancho Bernardo.
by
  • Pro
  • Verified Purchase
  • Recommended
Great Home Depot for all my home improvement purchases
Today, I visited the Home Depot on Carmel Mountain Ranch Road. Sharon helped me with the purchase and as always she was extremely pleasant and helpful.
by
  • Verified Purchase
  • Recommended
This is the best Home Depot
It is always a pleasure to have a stress free shopping experience at this Home Depot. I feel that I can accomplish a lot of projects without the help of a professional.
by
  • Verified Purchase
  • Recommended
Home Depot - a wonderful to shop
This Home Depot is wonderful. All the staff is wonderful and kind to me as I have some physical challenges. However, I am sure they treat everyone great.
by
  • Verified Purchase
  • Recommended
SHOPPING ELECTRICAL AT CARMEL MOUNTAIN HOME DEPOT
I HAVE KNOWN THIS STORE FOR A LONG TIME. IT IS WHERE I TOOK MY SON ON SATURDAYS FOR THOSE SMALL PROJECTS IN THE PARKING LOT. WE STILL HAVE THE HAMMER -- WON IN A QUIZ.
by
  • Pro
  • Verified Purchase
  • Recommended
I always shop at this store, it is my favorite because I can always find what I need or someone to help me.
I always shop at this store, it is my favorite because I can always find what I need or someone to help me.
by
  • DIY
  • Verified Purchase
  • Recommended
I love this Home Depot!
It's something about the employees here - especially the women. They are bright, fun, always smiling, will call you a flirty name like "honey" or "sugar" and just have an attitude that is perfect for my tastes in a male dominant store. I don't think this is part of the training because I've never seen or felt it an another HD - it's probably the long tenured staff, their self confidence and the fact that they have built up a clientele based on their winning formula. Keep it up ladies! Your boys love you!
by
  • DIY
  • Verified Purchase
  • Recommended
Home Depot Carmel Mountain Experience
Great store to shop at. Excellent customer service. Gargi at the return desk was extremely helpful as always. I've heard she's got a great singing voice too!
by
  • DIY
  • Recommended
Thank you SMEs
I recently had questions about converting my kitchen lighting from an 8' fluorescent to canned LEDs and I was lucky enough to discuss this with an employee in lighting who was very helpful. I think his recommendations will save me some money over the idea I walked in with.
by
  • DIY
  • Verified Purchase
  • Recommended
Helpful Associate
There was a little wait at the Paint department. The associate Francisco was cordial and respectful - a rarity at this store. He extended his assistance to the point of recommending the Pro benefits, which I signed up for. He took the time to assess my needs and I appreciate that!
by
  • DIY
  • Verified Purchase
  • Recommended
Very friendly and helpful
We received a friendly welcome and two people ask us if we needed any help.
by
  • Verified Purchase
  • Recommended
Excellent Customer Service
Employee Gargi greeted me when I walked in with a smile on her face and offered to assist me. I told her I needed boxes and asked her what aisle they were on. She told me but insisted on walking me over to them just in case I had a question. Gargi was very professional and friendly which is the case whenever I need help at the location. She is one of the nicest person I've ever dealt with at any retail store and she makes me feel like part of the Home Depot family.
by
  • DIY
  • Verified Purchase
  • Recommended
Great store. SUPER Helpful staff- lots of MacGuyver types when I need it most!
It's the People that make all the difference! I know that I can go to this Home Depot & find somebody who can help me not only find parts in the store, but also who know how to do what I'm trying to do in order to make sure that I get the right parts. I've met quite a few MacGuyver types in this store that have helped me come up with a creative solution to my challenge-of-the-moment. The friendly, helpful & knowledgeable staff are why I drive out of the way instead of going to a hardware store closer to home.
by
  • DIY
  • Verified Purchase
  • Recommended
Great services; love online order/ pick-up--makes it easy to garden!
Love \online order and pick-up process; great for more gardening time because I can pick up my essentials on my way home from work, and spend more time actually on my projects (rather than shopping for supplies!)
by
  • DIY
  • Recommended
very good experience
The Plumbing area associate was extremely knowledgable and helpful
by
  • DIY
  • Recommended
My experience in the Carmel Mountain Rd. Store #0669, San Diego
During my visit to Home Depot I noticed a great improvement in the Customer Service. The cashier was cheerful and willing to help. And, there were associates available to help me locate the items I needed. I didn't need help to my car, but I was asked, which I found very surprising.
by
    • Recommended
    Good experience.
    The store was stocked, employees were easy to find and the wait was short in the the painting department. Please note that the store was visited around noon on a weekday.
    by
    • DIY
    • Recommended
    I Always Keep Coming Back
    My experience is always fast . People here are eager to be helpful, they are friendly, and knowledgeable.
    by
    • Recommended
    Clean store. Friendly associates.
    There always seems to be a smiling associate at the entrance of the store to greet shoppers. I am fortunate to have this store so close to my home.
    by
      • Recommended
      Home Depot App
      The Home Depot App is soo cool!!! It makes my visits so much easier. Customer service is always good. I love how associates are always in the ales' ready to help you.
      by
      • Recommended
      Love this store!
      We bought a home this year and we go to this Home Depot often. We always find what we need at reasonable prices.
      by
        • Recommended
        OK STORE EXPERIENCE
        THE EXPERIENCE WAS OK ITS JUST THAT WHEN THERE ARE CORPORATE PEOPLE VISITING AT THE STORE THE SERVICE IS DISCERNIBLY BETTER
        by
        • Pro
        • Recommended
        Exceptional Sales Associate in Sharon at your Carmel Mt. store in San Diego
        I was extremely happy and thankful for the assistance I received from your sales associates at your Carmel Mt. Store in San Diego!
        by
        • DIY
        • Recommended
        Excellent consultancy on the granite selection
        Vijay helped us right from the beginning with the selection of granite, the edging to select and he also provided all the details on various discounts running in the store. Provided us with appropriate timelines required by various stages of granite replacement activities. It was really helpful.
        by
        • Pro
        • Recommended
        Outstanding store experience!
        I was able to purchase the item I needed with help from Pro Account Sales Associate. She went out of her way to find what I needed. She placed the order, and she even found a contractor to install it for me. Excellent customer service!
        by
          • Recommended
          1 found this review helpful
          Bill in electrical is awesome
          I entered the store just before closing and normally it seams there isn't an employee in site. But Bill in electrical walked up to help and wasn't concerned about the time,
          by
          • DIY
          • Recommended
          Love this location
          Fantastic service, stock and prices. We have always been able to get advice on a project when needed.
          by
            Dog gone great!
            This is a great store with friendly employees. In my previous visit, a young man helped me load bags of gravel into the back of my vehicle. Customers, please leave your dogs at home! Barking dogs uncontrolled by their owners will make me hesitate to enter the store again.
            by
            • Pro
            • Recommended
            Nicely put together
            Helpful associates with quick checkout. Friendly and courteous personnel.
            by
              • Recommended
              Totally helpful
              Great people, great place. Home Depot has almost everything.
              by
                • Recommended
                Showing 1-30 of 598 reviews

                Nearby Stores

                Find Another Store

                12175 Tech Center Drive

                Poway, CA 92064

                3.99 mi

                Rental Center

                (858)668-1408

                Pro Service Desk

                (858)668-1402

                Mon-Sat: 6:00am - 9:00pm

                Sun: 7:00am - 8:00pm

                10604 Westview Pky

                San Diego, CA 92126

                5.60 mi

                Pro Service Desk

                (858)653-3564

                Mon-Sat: 6:00am - 10:00pm

                Sun: 7:00am - 8:00pm

                9480 Caroll Park Drive

                San Diego, CA 92121

                8.89 mi

                Design Center

                (858)812-8680

                Design your new kitchen & bath with more brands + dedicated, complimentary services.