#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(518)943-6219

Rental Center

(518)943-6208

Store Hours

Mon-Wed:
6:00am - 8:00pm

Thu:
9:00am - 8:00pm

Fri:
6:00am - 8:00pm

Sat:
6:00am - 8:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

695 Rt 23b

Leeds, NY 12451

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.8 out of 423 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (423)
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Showing 1-30 of 423 reviews
I have had many shopping trips to this store. From the plants and garden supplies in the summer, ...
I have had many shopping trips to this store. From the plants and garden supplies in the summer, to the lumber and trim for my projects, this store is set up to find the items I need easily. I have found friendly and experienced employees in all the areas I have shopped in.
by
  • Verified Purchase
  • Recommended
Inventory at this store is not up to date. Items that are listed as in stock are not.
Inventory at this store is not up to date. Items that are listed as in stock are not.
by
  • Verified Purchase
  • Recommended
Everyone is always friendly and will go out of their way to help all customers. The store is alwa...
Everyone is always friendly and will go out of their way to help all customers. The store is always clean and well stocked.
by
  • Verified Purchase
  • Recommended
Staff is always friendly and helpful. Most always what we are looking for is in stock.
Staff is always friendly and helpful. Most always what we are looking for is in stock.
by
  • Verified Purchase
  • Recommended
Excellent costumer service!!!!! Thanks Michayla, Rita and Geri for making our shopping experience...
Excellent costumer service!!!!! Thanks Michayla, Rita and Geri for making our shopping experience an excellent one!!!
by
  • Verified Purchase
  • Recommended
Great experience the store was absolutely clean and orderly. Everyone was helpful from being gree...
Great experience the store was absolutely clean and orderly. Everyone was helpful from being greeted upon entering to check out by Lisa. I can't wait to come back again and shop no waiting online first time ever this store is far superior than others I have been in. Ill be back
by
  • Verified Purchase
  • Recommended
Employee Lisa went above and beyond to assist me.
Employee Lisa went above and beyond to assist me.
by
  • Verified Purchase
This store is neat and clean. The employees are friendly and helpful. a pleasure to shop there.
This store is neat and clean. The employees are friendly and helpful. a pleasure to shop there.
by
  • Verified Purchase
  • Recommended
Lisa was a very kind and helpful person. I feel this is very important. She took time and interes...
Lisa was a very kind and helpful person. I feel this is very important. She took time and interest in our concerns. Stores need more associates like her.
by
  • Verified Purchase
  • Recommended
great store good location would like to see a snack bar of some kind. Maybe coffee area
great store good location would like to see a snack bar of some kind. Maybe coffee area
by
  • Verified Purchase
  • Recommended
This store seems to be much better organized than the one in Kingston. Although they could probab...
This store seems to be much better organized than the one in Kingston. Although they could probably do a better job on keeping floors cleaned and carts out of middle aisle.
by
  • Verified Purchase
  • Recommended
The store was clean, organized and friendly
The store was clean, organized and friendly
by
  • Verified Purchase
  • Recommended
Every associate was super helpful and friendly and exceeded my expectations.
Every associate was super helpful and friendly and exceeded my expectations.
by
  • Verified Purchase
  • Recommended
Great customer service!
Great customer service!
by
  • Verified Purchase
  • Recommended
Clean, plenty of space for social distancing, very cautious about covid-19, and plenty of product...
Clean, plenty of space for social distancing, very cautious about covid-19, and plenty of products in stock! Great deals, coupons, and discounts for opening a home depot card. We love this store!
by
  • Verified Purchase
  • Recommended
Was trying to purchase a large amount of laminate flooring which was online order only. Pallet pu...
Was trying to purchase a large amount of laminate flooring which was online order only. Pallet purchases were no issue, it was the loose boxes that the system wouldn't ship to my store but rather directed me to order and pick up in a different store an hour away. I went to the Catskill store figuring they could help me with the order. The flooring saleswoman ran into the same issue with online ordering. She then searched for the amount if flooring I needed in a different way within the system and was able to have all 81 cases delivered to the store at a cheaper price. She saved me close to $500. Very pleased and will be stopping back for the next remodeling purchase.
by
  • Verified Purchase
  • Recommended
A well-stocked location with helpful employees who are knowledgeable.
A well-stocked location with helpful employees who are knowledgeable.
by
  • Verified Purchase
  • Recommended
Many the staff members were disinterested about actually helping. There only a few staff members ...
Many the staff members were disinterested about actually helping. There only a few staff members that will go out of their way to help like Manny, Darin, Gabby, Brian, George and a few others. If you need true help look for one of them. ( They will be the associates walking towards you not away.)
by
  • Verified Purchase
I found what I needed Immediately and the checkout was quick and the clerk reminded me about my M...
I found what I needed Immediately and the checkout was quick and the clerk reminded me about my Military Discount !
by
  • Verified Purchase
  • Recommended
EMPLOYEES ARE COURTEOUS AND HELPFUL.
EMPLOYEES ARE COURTEOUS AND HELPFUL.
by
  • Verified Purchase
  • Recommended
Friendly, knowledgeable folks. A pleasure to shop.
Friendly, knowledgeable folks. A pleasure to shop.
by
  • Verified Purchase
  • Recommended
This store has consistently has staff members who are helpful, friendly, and competent. Today, I...
This store has consistently has staff members who are helpful, friendly, and competent. Today, I was trying to solve a problem with an order than I had made on-line. I needed an item for my upcoming birthday. Three staff members, including the Assistant Manager, helped me to get the solution that would allow me to get the needed item in time. Additionally, two staff wished me happy birthday, with sincerity! I walked out of the store smiling. This store is always clean.
by
  • Verified Purchase
  • Recommended
This store had one of the most helpful and friendly staffs I've ever experienced. They were help...
This store had one of the most helpful and friendly staffs I've ever experienced. They were helpful in finding what we needed, helping with selection and checkout was smooth and quick.
by
  • Verified Purchase
  • Recommended
Generally, the staff are friendly and helpful. Rarely crowded and well stocked. Machine equipment...
Generally, the staff are friendly and helpful. Rarely crowded and well stocked. Machine equipment rental desk is not always staffed by a trained employee so be prepared for a wait if the main rep is at lunch. Online reservation page defaults to a home depot in Georgia. : 0
by
  • Verified Purchase
  • Recommended
Store clean .people very helpful
Store clean .people very helpful
by
  • Verified Purchase
  • Recommended
The plant/trees department was well stocked on busy Memorial Day Weekend in spite of the COVID sh...
The plant/trees department was well stocked on busy Memorial Day Weekend in spite of the COVID shortages! Very friendly employees - everyone was masked and very helpful. Always buy my plants at Home Depot for the season
by
  • Verified Purchase
  • Recommended
I feel like I have to give a decent review. If I don't then if this store closes then I have to ...
I feel like I have to give a decent review. If I don't then if this store closes then I have to go to Catskill to go to Lowe's.
by
  • Verified Purchase
  • Recommended
The store is always the best including the staff
The store is always the best including the staff
by
  • Verified Purchase
  • Recommended
The new process of going in one door and out another was wasting time as I had to push flat table...
The new process of going in one door and out another was wasting time as I had to push flat table cart from one end of parking lot to the entrance to store then push it all the way back through store to get the wood i needed then the way you had to weave around to get out was a hassle with 12' boards and carts sitting in the way . The gate was across exit going straight out of building.this also creates a fire hazard if something happens in store
by
  • Verified Purchase
  • Recommended
Great people got me all set up for a card also what I needed to get my jobs accomplice
Great people got me all set up for a card also what I needed to get my jobs accomplice
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 423 reviews

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