#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(757)548-7400

Rental Center

(757)548-7418

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1400 Tintern Ln

Chesapeake, VA 23320

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 666 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (666)
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Showing 1-30 of 666 reviews
Great service by Carmen
Very friendly cashier
by
    • Recommended
    Excellent
    Good products at a fair price
    by
      • Recommended
      Excellent customer service
      I just want to thank you Val for excellent customer service.
      by
        • Recommended
        Plants grow well
        I bought plants of tomato veggie and lemon veggie trees and they are growing well. Glad Home Depot have quality
        by
          Super helpful employees!
          Five different employees...all extremely helpful, patient and knowledgeable. Didn't get everyone's name but I got one... Thank you Faye!
          by
            • Recommended
            Customer Service
            Cashier in Pro Section was very helpful
            by
              Great customer service.
              I went to buy a picnic table for my son. They were very helpful. They found it for me and they also got someone to get it down for me.
              by
                • Recommended
                Chesapeake HD is the BEST place to get your DIY materials!
                I visit this home depot several times a week and have always had good experiences and interactions with employees. The store is well stocked, clean and bright, but the best aspect is the friendliness and professionality of the employees who are always eager to help. I truly experience a warm community vibe inside that store and will always choose this Home Depot over the competition.
                by
                  • Recommended
                  Knowledgeable employees with excellent customer service!
                  Every employee I have ever encountered is completely willing to stop what they are doing to assist me. They always seem to know exactly what I am looking and just where to find it!
                  by
                    • Recommended
                    Very good service
                    I have been coming to this store since it opened. My says it is my Macys. Keep up the great service.
                    by
                      • Recommended
                      Sad Day
                      Sadly, this is the last time I will visit this store. After several decades of purchasing plants and many other items from Home Depot, I have never had this kind of experience at any store... EVER.
                      by
                        Exceptional Service Every time!!
                        The staff is always courteous and very professional!! Theresa the customer service representative, is always head and shoulders above the rest.
                        by
                          Great Experience!
                          Thanks to Crystal and Jamie as well as the tool rental guy and four other associates that assisted me with an urgent matter tonight. You guys are the reason why I continue to promote The Home Depot to other pros.
                          by
                            • Recommended
                            Great customer service
                            I was very pleased the way your associate Carmen helped me at the customer service desk. She even gave me a wet wipe to remove the dirt off my hands from the light fixtures boxes I exchanged. Awesome 👌 service Carmen Thank you Thank you
                            by
                              • Recommended
                              Just the help I needed!
                              The associates at Home Depot are extremely kind and helpful. I didn't have to wait or search for an associate to help me either. Great experience!
                              by
                                • Recommended
                                Customer services
                                above and beyond expectations!
                                by
                                  • Recommended
                                  Employees are exceptionally helpful
                                  I always have a good experience shopping here. Employees are friendly and make sure you can find what you need.
                                  by
                                    • Recommended
                                    Excellent Customer Service
                                    I shopped at the Battlefield location last weekend for Xmas decorations. A lady by the name of Tiana greeted me and helped me with my shopping experience. She also assisted me with a return from a last year purchase. We purchased a reindeer and sleigh display...the lights were out on the reindeer...with out issue, she took care of it and issued out another reindeer
                                    by
                                      • Recommended
                                      great store location and very nice workers, easy to to find what you are looking for.
                                      every product i have ever purchased have had a long life.
                                      by
                                        • Recommended
                                        Great people
                                        The employees are always kind to me and willing to help
                                        by
                                          • Recommended
                                          Inventory quantity on app
                                          Do not trust the inventory quantity on the app. App said 46 T111 siding pieces were available, 3 store clerks couldn't find any.
                                          by
                                            Checkout
                                            Needed the new swiffer mop. This is the only store I could find that had one after long search for product.
                                            by
                                              • Recommended
                                              Wonderful
                                              Wonderful store great atmosphere and people! Keep up the great work guys!
                                              by
                                                • Recommended
                                                All the employees were very helpful stopped what they were doing to help
                                                All the employees were very friendly and helpful whether it was their department or not
                                                by
                                                  • Recommended
                                                  Terrible customer service.
                                                  Employees treat customers like they’re stealing and give them excuses for why they need to check your items after you pay for everything. Then when they don’t find anything they claim you didn’t scan an item without checking your receipt.
                                                  by
                                                    stocked well
                                                    great store to shop at allwaysstocked
                                                    by
                                                      • Recommended
                                                      Appliance help
                                                      Suzanne and Paula did an excellent job helping me go through the data sheets for the refrigerators. They were both knowledgeable and helpful.
                                                      by
                                                        • Recommended
                                                        SATISFIED OLD LADY CUSTOMER OF HOME DEPOT @CHESAPEAKE STORE
                                                        I am very satisfied with the assistance that I received from the Plumbing Department including the Processing Department. I was hesitant to go personally because I thought that the job is for men alone.Both employees were helpful to an old person like me.Thanks
                                                        by
                                                          • Recommended
                                                          Excellent shopping experience.
                                                          My grandson and one of my daughters is staying with me. My daughter asked for fire extinguishers to make her feel more secure. Also, the mosquitoes are really bothering us, so I purchased the product you connect to the garden hose. Both items were easy to find. The check out and parking lot experience show the store is well organized, and the staff is well trained and receptive, a sign of excellent management.
                                                          by
                                                            • Recommended
                                                            Very Disappointed
                                                            I went to this store on Sunday looking for a bag of wild birdseed. I could not find the product. I roamed 40% of the store looking for a clerk. When I finally found one he did not make eye contact or stop walking. I asked where the birdseed was. He pointed and said, “Over there,” as he walked away. I bought a 40 lb bag of birdseed. It was a good price. When I got it home and opened it…it was moldy, dusty, and crawling with black bugs. It was disgusting and obviously old. I will return it this week and never shop at this store again. I will try a different store before I give up all together.
                                                            by
                                                              Showing 1-30 of 666 reviews

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