#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(901)854-7684

Store Hours

Mon-Tue:
6:00am - 9:00pm

Wed:
6:00am - 6:00pm

Thu:
9:00am - 8:00pm

Fri:
6:00am - 9:00pm

Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

345 Market Blvd

Collierville, TN 38017

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Customer Store Reviews

  • 4.6 out of 363 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (363)
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Showing 1-30 of 363 reviews
Friendly staff, unethical prices
While removing a sticker, I saw that I paid $24.98 for a plant that was marked $19.98 previously. That’s an unethical way to run a business and shows little respect for customers.
by
    Great service experience
    I had 3 different items on my list and couldn’t find the amount of all to match colors. However Brittany at the Service desk looked each up and then walked to each section and found ALL! Thanks again!
    by
      • Recommended
      Purchased Toilet
      The guys in the plumbing area were extremely helpful to myself and my husband.
      by
        • Recommended
        Learn the store
        # different employees sent me to 3 different locations and none were correct.
        by
          No one knows anything.
          The employees of this store would be more useful flipping burgers.
          by
            Shopping Experience
            Highly recommend having your cashiers versus making customers do your cashier work for free. I personally think this is going to come back and harm your business.
            by
              • Recommended
              Always have a great experience shopping at Collierville Home Depot!
              This is my go-to Home Depot! Occasionally I’ll go to the Home Depot in East Memphis on Truse Parkway or the one on Riverdale. Neither location compares to the Collierville Home Depot!
              by
                • Recommended
                Great experience at Home Depot
                I was in the Home Depot store a week ago and had the best experience ever. The customer service was the best I have ever had. A wonderful lady by the name of Gina helped me get exactly what I needed. She new her products and new them well. Robert has was a big help handling the 8 boxes of blinds that I purchased. I won't be going anywhere else now.
                by
                  • Recommended
                  Favorite Location
                  This is by far my favorite Home Depot in the Memphis area. I come primarily for their houseplant selection, which is always abundant. I’ve purchased some beautiful plants there, and plan on buying a few more. I always leave with vibrant, beautiful plants.
                  by
                    • Recommended
                    Collierville Home Depot
                    I normally go into the store to purchase a few items on my way into work. Usually have what i need.
                    by
                      • Recommended
                      Great Customer Service
                      Chris Creasy help me with my project very knowledgeable associate. Thank you, Chris for your great assistance!!
                      by
                        • Recommended
                        Checkout Yourself For FREE
                        Why do I have to do your work for FREE? Self Checkouts are not a positive for me.
                        by
                          • Recommended
                          Painting department
                          Worse service I have ever received at any retail/ Wholesale store . NEVER GOING BACK
                          by
                            Associate deebee awesome
                            Deebee went above and beyond helping he was amazing and very helpful
                            by
                              • Recommended
                              Great Service
                              Order pick-up lady was very helpful with our order. And paint dept mixer lady was very good, too!
                              by
                                • Recommended
                                Great place to pick up what you need
                                Convenient location, friendly people, quick and easy check out. Web site told me which aisle and which bay. That saved me lots of time because i was looking for a tiny item. I've been a customer here for 20 years and never had a bad experience
                                by
                                  • Recommended
                                  Good Job guys...
                                  I have shopped at Home Depot, #0729 Collierville store for over 20 years and I love you guys, y'all do a great job! Keep up the good work!
                                  by
                                    • Recommended
                                    Positive Experience
                                    I bought some automotive items would not expect to find at Home Depot. They were also priced much better than AutoZone. I had a pleasant experience. Well lot store. Easy to find merchandise. Clean and well organized store. Pleasant young lady at checkout. Thanked me for my purchase.
                                    by
                                      • Recommended
                                      LOUSY delivery/Installation service
                                      I bought a highly recommended electric dryer from this store. The sales lady, Kameisha, could not have been friendlier and helpful. BUT the delivery/installation team was unprofessional. They had moody boots and did not seem bothered to drop chunks of it on my brand new wood stairs. I gave them shoe covers but they warned me that their dolly was muddy as well and they would not allow me to put a painters tarp on the stairs. They wanted to dump the dryer in my garage but I declined reminding them that I pre-paid for delivery, installation and removal of the old dryer. Not to have it dropped in my garage. I declined this delivery. When I checked my purchase online I found out those characters marked it as "delivered" and forged my signature! I tried calling the HD customer service line but was kep waiting hold for over 20 minutes. Useless. I was forced to go back to the store and discuss it with a supervisor. Lesson - while a friendly helpful saleperson is nice, a professional and ethical delivery and installation is more important. By employing such unprofessional jerks HomeDepot is punishing loyal customers and destroying its brand,
                                      by
                                        1 found this review helpful
                                        Ericka
                                        Ericka was such a pleasure to work with, she assisted me with my order, she was fabulous!
                                        by
                                          • Recommended
                                          Buyer Beware
                                          I purchased a tankless water heater from Home Depot at a good price but the store's contracted installer (there is only one) refused to install it because I did not purchase it through them. I had to reach out to the manufacturer for an approved installer for their brand in my area, not associated with Home Depot, for installation. Here is my question, why would Home Depot have such an arrangement with their "installer?" Acoording to the store representative, this arrangement applies to all plumbing items you might want installed by their contracted installer.
                                          by
                                            Great people
                                            The friendly service at this store is incomparable. There is ALWAYS a sales associate that extends an offer to help me locate items. I have never had a bad experience at the Collierville location. In fact, I will go out of my way to go there.
                                            by
                                              • Recommended
                                              GReat Customer Service
                                              I haven't received my stove yet but I had a great experience with Sale Person - PV5EFMG @ Home Depot in Collierville, TN. I commented to my husband that it couldn't have gone any smoother!
                                              by
                                                • Recommended
                                                Great sales staff
                                                The sales people here are very courteous and helpful.
                                                by
                                                  • Recommended
                                                  Outstanding service
                                                  I have placed several online orders fulfilled by Collierville and the results have been excellent. In store purchases likewise. Yesterday, I had a large return of a defective tub and they handled it quickly and courteously. Very thankful for the customer service seat staff!
                                                  by
                                                    • Recommended
                                                    Great store but we need more.
                                                    When is Collierville getting a Rental Center? Why not put gas pumps in parking lot like the Smyrna TN store has. Bulk Material sales
                                                    by
                                                      • Recommended
                                                      Exceptional staff
                                                      Whoever is in charge has put together a highly helpful, congenial, and will groomed team at the Home Depot in Collierville.
                                                      by
                                                        • Recommended
                                                        Great cashier ! Dawn
                                                        She remembered something that I was looking for the day before, and found it for me and it reminded me that she found it when I came in, so I can purchase it.
                                                        by
                                                          • Recommended
                                                          1 found this review helpful
                                                          Great customer service
                                                          I just moved to this area and i have been a élite member for ages now and the last two times i came into home depot it wasn't good they were rude and i felt rush. i came today to this location and it was a 180 Shunta greeted me right away with a real smile and helped me with my questions even went the extra mile to get me a person that could help me further with this recent experience i will continue to shop here and make this location a stop thank you so much for being fast and freindly!!!
                                                          by
                                                            • Recommended
                                                            My Store
                                                            Home Depot is my Handyman Store. I find all needed at a competitive price and the store employees are awesome and award winning. Great attitudes, also.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 363 reviews

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