#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

Rental Center

(618)343-6968

Store Hours

Mon-Tue:
6:00am - 9:00pm

Wed:
6:00am - 5:00pm

Thu:
Closed

Fri:
6:00am - 9:00pm

Sat:
6:00am - 9:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1049 Collinsville Crossing Blvd

Collinsville, IL 62234

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 429 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (429)
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Showing 1-30 of 429 reviews
Everyone was so helpful finding the things we needed. Thank you.
Everyone was so helpful finding the things we needed. Thank you.
by
  • Verified Purchase
  • Recommended
This particular store is always clean and the staff is professional. I am a weekly customer if no...
This particular store is always clean and the staff is professional. I am a weekly customer if not more often. My wife even likes visiting this particular Home Depot. The staff is always easy to find and seem to be very knowledgeable. I'm going to go the extra mile to say that I have witnessed customers who were impatient and actually disrespectful on two occasions and the staff was still professional and courteous. Dealing with the general public can be difficult and I think the staff here goes above and beyond.
by
  • Verified Purchase
  • Recommended
I like this store because it has more variety over the floor department.
I like this store because it has more variety over the floor department.
by
  • Verified Purchase
  • Recommended
I recently went to the Ofallon IL location and was treated horrible. I went to the Collinsville l...
I recently went to the Ofallon IL location and was treated horrible. I went to the Collinsville location and could not ask for better service from Brittney one of the managers. She went out of her way to help resolve the issue. Brittney should have her own store as she know how to treat customers. Thank you.
by
  • Verified Purchase
  • Recommended
Austin - Thank you for taking the time to help me find the right porch columns for the right job....
Austin - Thank you for taking the time to help me find the right porch columns for the right job. Thank you for having every thing ready and loaded up for me before I even pulled up to the front door.
by
  • Verified Purchase
  • Recommended
the store was clean and employees very helpful.
the store was clean and employees very helpful.
by
  • Verified Purchase
  • Recommended
The pro desk is extremely helpful, fast and curteous. I do not have to wait. I have had to come...
The pro desk is extremely helpful, fast and curteous. I do not have to wait. I have had to come back later to some of the other stores.
by
  • Verified Purchase
  • Recommended
There was 1 checkout open with a long line. So went to the self checkout which the lady overlooki...
There was 1 checkout open with a long line. So went to the self checkout which the lady overlooking that was very unfriendly & did not explain or give me the paperwork for the extended warranty I purchased. Between her & the stockboy who helped look for my ringer, neither seemed like they wanted to be bothered. I will not be going back to that store.
by
  • Verified Purchase
In general This is a very good to shop. The ProDesk experience was the Best of the Best.
In general This is a very good to shop. The ProDesk experience was the Best of the Best.
by
  • Verified Purchase
  • Recommended
Good products and great service. Knowledgeable employees.
Good products and great service. Knowledgeable employees.
by
  • Verified Purchase
  • Recommended
always have a pleasant experience throughout the store
always have a pleasant experience throughout the store
by
  • Verified Purchase
  • Recommended
some of the best employees ever
some of the best employees ever
by
  • Verified Purchase
  • Recommended
excellant customer service
excellant customer service
by
  • Verified Purchase
  • Recommended
i shpo there all the time , much better than the other stores in the area
i shpo there all the time , much better than the other stores in the area
by
  • Verified Purchase
  • Recommended
I never tire of browsing my Home Depot!!! Believe it or not, i can get most of my hobby/craft/gar...
I never tire of browsing my Home Depot!!! Believe it or not, i can get most of my hobby/craft/gardening/fun stuff right here!!!
by
  • Verified Purchase
  • Recommended
I am very satisfied with the service i received but would appreciate seeing more cashiers.
I am very satisfied with the service i received but would appreciate seeing more cashiers.
by
  • Verified Purchase
  • Recommended
Employees at this store are so helpful you won't believe it. The employee that helped me even lo...
Employees at this store are so helpful you won't believe it. The employee that helped me even looked up information about the product I wanted that was not on the outside of the box. The cashier even carried my purchase out to my car and loaded it for me as it was quite heavy. Very friendly people. Even while I waited for the employee to take down my purchase from the high shelf, another employee asked if I needed help. That says a lot about employees because sometimes at other facilities you cannot find anyone to help you.
by
  • Verified Purchase
  • Recommended
professional and friendly service. clean and orderly
professional and friendly service. clean and orderly
by
  • Verified Purchase
  • Recommended
My company opened a new branch in Madison IL. I have shopped at many home depot stores and I app...
My company opened a new branch in Madison IL. I have shopped at many home depot stores and I appreciate the personal attention that PATTY in pro provides me with. This time, I purchased furnace filters (along with other things) and I had a "fancier" kind than what I needed. She made a recommendation of a cheaper one that met my needs and this allowed me to buy more filters to keep on hand. Such a huge help and wealth of knowledge. This is probably the 4th visit she has helped me recently.
by
  • Verified Purchase
  • Recommended
Friendly and helpful
Friendly and helpful
by
  • Verified Purchase
  • Recommended
ALL TIME GOOD EXPERIENCE
ALL TIME GOOD EXPERIENCE
by
  • Verified Purchase
  • Recommended
Products easy to find. Employees in paint department exceptional.
Products easy to find. Employees in paint department exceptional.
by
  • Verified Purchase
  • Recommended
HD has really stepped up their game in the customer service department. Always have fair prices. ...
HD has really stepped up their game in the customer service department. Always have fair prices. A hammer here or there is just a hammer. But when someone helps to make the correct selection is the difference
by
  • Verified Purchase
  • Recommended
Excellent customer service.
Excellent customer service.
by
  • Verified Purchase
  • Recommended
The store is really about the customer service they provide glad I live near location. I also do...
The store is really about the customer service they provide glad I live near location. I also don't know what I would do without the great support I have received from Lola in kitchen and bathroom area.
by
  • Verified Purchase
  • Recommended
Good experience
Good experience
by
  • Verified Purchase
  • Recommended
The store is always clean. The employees are always approachable and helpful. Love coming here.
The store is always clean. The employees are always approachable and helpful. Love coming here.
by
  • Verified Purchase
  • Recommended
Great visit! Patty Rocks! Thank you for great service and being a true professional! The world...
Great visit! Patty Rocks! Thank you for great service and being a true professional! The world needs more like you!
by
  • Verified Purchase
  • Recommended
The store is always clean and friendly and helpful.
The store is always clean and friendly and helpful.
by
  • Verified Purchase
  • Recommended
I recommend the Collinsville Home Depot store because i feel comfortable there because i know sev...
I recommend the Collinsville Home Depot store because i feel comfortable there because i know several of the employees. I feel the Collinsville Home Depot store is a little better than the rest probably for this one reason.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 429 reviews

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