#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(650)550-7062

Store Hours

Mon-Wed:
6:00am - 10:00pm

Thu:
9:00am - 8:00pm

Fri:
6:00am - 10:00pm

Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

303 E Lake Merced Blvd

Daly City, CA 94015

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.5 out of 501 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (501)
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Showing 1-30 of 501 reviews
We always go to Home Depot for our specific needs ( tools, automobile accesories and electrical p...
We always go to Home Depot for our specific needs ( tools, automobile accesories and electrical parts) Easy to find product when it is in the right stack. Customer assistance needed and they help us. The store was always well organized. Yes, I observe that the Daly City Home Depot store was clean and orderly. Bathroom is always ready and clean. Yes, customer service and associates are friendly and helpful always.
by
  • Verified Purchase
  • Recommended
Raul was helpful when I asked for help. Even when he was from a different department. He went out...
Raul was helpful when I asked for help. Even when he was from a different department. He went out of his way to help me and other customers not in his department. Thank you Raul.
by
  • Verified Purchase
  • Recommended
Dennis was extremely helpful to me with his advice on power tools. He also found a specific Makit...
Dennis was extremely helpful to me with his advice on power tools. He also found a specific Makita circular saw for me that other employees told me was out of stock. Thank you Dennis!
by
  • Verified Purchase
  • Recommended
clean and helpful
clean and helpful
by
  • Verified Purchase
  • Recommended
Thank you!
Thank you!
by
  • Verified Purchase
  • Recommended
Employees were helpful, but during this virus that we are going thru, not all employees were wear...
Employees were helpful, but during this virus that we are going thru, not all employees were wearing any mask protection.
by
  • Verified Purchase
  • Recommended
From one corner of the store electrical to the Pro desk everyone I've been in contact with is pro...
From one corner of the store electrical to the Pro desk everyone I've been in contact with is professional, friendly and a willingness to help no matter what the situation is. Your super star customer service team ie. Roe, Nick, Linda, Lyn, Nenome, Jennifer are amazing with their knowledge and expertise I always know when a problem comes up with an online order or a return it will be handled.
by
  • Verified Purchase
  • Recommended
If you view this store on their website, be aware that the aisles and bin numbers don't necessar...
If you view this store on their website, be aware that the aisles and bin numbers don't necessarily match. Neither does the amount in inventory. Best case scenario, order online, and wait to be disappointed when they call you to say that that item isn't in stock. Another thing, why do some items say free shipping with 45 dollars or more, when we order a 298 dollar door and at check out they say that the other 25 dollar item can't be shipped??? Does that make any sense? Example: we ordered over 500 dollars worth of doors and they could not ship a washing machine hose and a four pack of light bulbs with our order. The response, the light bulbs and hose can not be shipped! Really!
by
  • Verified Purchase
  • Recommended
Great customer service at this Home Depot!
Great customer service at this Home Depot!
by
  • Verified Purchase
  • Recommended
Great store most of the employees there are not racist I'm African-American and Young so believe ...
Great store most of the employees there are not racist I'm African-American and Young so believe me a really try to make everyone feel comfortable.
by
  • Verified Purchase
  • Recommended
Edna at the self-service check-out was excellent and very helpful.
Edna at the self-service check-out was excellent and very helpful.
by
  • Verified Purchase
  • Recommended
The associate who helped me was Mi Lin, and she was awesome. She was clear and friendly, explaini...
The associate who helped me was Mi Lin, and she was awesome. She was clear and friendly, explaining in detail exactly what I needed to do to make a return/exchange, pick up my order, and purchase additional items at the same time. She helped me through the process and I did not need to wait at all. She was prompt and pleasant. She exceeded my expectations, and her performance and knowledge was superior to that of many other HD associates that I have dealt with in the past. OUTSTANDING!
by
  • Verified Purchase
  • Recommended
convenient location
convenient location
by
  • Verified Purchase
  • Recommended
I like this home depot because I can buy all my need here and an employee named Edna is very kind...
I like this home depot because I can buy all my need here and an employee named Edna is very kind to customers!
by
  • Verified Purchase
  • Recommended
I received excellent service by your employee named Devon he helped me choose the proper toilet ...
I received excellent service by your employee named Devon he helped me choose the proper toilet bowl which I need to be replace. he help me pick out the miscellaneous supplies needed. He was professional, knowledgeable and a very kind young man. He also involved Mr. Renato to confirm the proper size of the toilet bowl and he helped load it in my car. . thank you for hiring these awesome gentlemen. All took no more than 30 mins luv shopping at Westlake Home Depot. Employees are very friendly and helpful
by
  • Verified Purchase
  • Recommended
The store was very friendly and the Cashier Alice was in the returns department she was especia...
The store was very friendly and the Cashier Alice was in the returns department she was especially kind to me I. Could just fill that she was a God fearing woman by the way she communicated with me I said to her before I left God bless you and have a Blessed day
by
  • Verified Purchase
  • Recommended
Everyone is always professional, knowledgeable, courteous and helpful.
Everyone is always professional, knowledgeable, courteous and helpful.
by
  • Verified Purchase
  • Recommended
Very satisfied with inventory and help of employees . The location is just right for this area o...
Very satisfied with inventory and help of employees . The location is just right for this area of south-west S.F. and Daly City
by
  • Verified Purchase
  • Recommended
I bought a refrigerator/freezer that I saw online. The appliance salesman, L. B. was courteous a...
I bought a refrigerator/freezer that I saw online. The appliance salesman, L. B. was courteous and helpful in explaining things to me. He answered all of my questions and concerns throughout the sales process. Excellent shopping experience!
by
    • Recommended
    100 % customer satisfaction,THE BEST STORE FOR ME.!!!!!!!!!! employee very Helpful in assistance,...
    100 % customer satisfaction,THE BEST STORE FOR ME.!!!!!!!!!! employee very Helpful in assistance, very clean, and the associated vendor named susan liu was excellent 100 % job Quality,I recommended every body this store in west lake is the best in my experience more than 30 years customer for the bay area.
    by
    • Verified Purchase
    • Recommended
    Assistant Store Manager Gus Jiandani would rather brag about his many Bonuses and Salary than tak...
    Assistant Store Manager Gus Jiandani would rather brag about his many Bonuses and Salary than take care of the line, he literally watched me using the narrow flat bed (vs wide flat bed) having to go through the designated area for Text-to-confirm and having husky displays blocking access he stood watching display falling and only customers moving merchandise to be able to pass, only to hear this useless employee run his mouth. Whomever thought he was leadership material obviously doesn’t know what skills a leader require to hire him for this job.
    by
    • Verified Purchase
    Do yourself a favor Do Not Shop at Daly City! Jeff and his employees at Colma know how to take ca...
    Do yourself a favor Do Not Shop at Daly City! Jeff and his employees at Colma know how to take care of you and your business will be clearly appreciated. Colma Pro is better in so many ways! Better parking! Better Service! Tool Rental! One Floor! And to boot another Home Depot across the street! And day-labors if you need them on the parking lot** 91 Colma Blvd Colma, CA
    by
    • Verified Purchase
    Ray from the Pro Desk is amazing! All other employees have always been helpful as well.
    Ray from the Pro Desk is amazing! All other employees have always been helpful as well.
    by
    • Verified Purchase
    • Recommended
    The staff are friendly, my respects for the senior staff for the patience and knowledge, their le...
    The staff are friendly, my respects for the senior staff for the patience and knowledge, their level of service is outstanding.
    by
    • Verified Purchase
    • Recommended
    Excellent store, all HD's are short staffed but when I do interact with staff it is always great....
    Excellent store, all HD's are short staffed but when I do interact with staff it is always great. 2 separate times in the last month I had service that was above and beyond.
    by
    • Verified Purchase
    • Recommended
    Great store with helpful employees and quick service.
    Great store with helpful employees and quick service.
    by
    • Verified Purchase
    • Recommended
    I suggest NOT going into this store until all of the work crews have left to go to their jobs, it...
    I suggest NOT going into this store until all of the work crews have left to go to their jobs, it is very chaotic even in the parking lot outside. They do have some safety efforts but I witnessed an employee nearly fall due to a long flat plank being left carelessly, probably by a customer, just laying in the exit area and no one was there to pick it up.
    by
    • Verified Purchase
    • Recommended
    I wrote everything in the survey.......
    I wrote everything in the survey.......
    by
    • Verified Purchase
    • Recommended
    Some team members - John and Andrew are the best...I even hugged them for helping me out today. ...
    Some team members - John and Andrew are the best...I even hugged them for helping me out today. Stay awesome guys.
    by
    • Verified Purchase
    • Recommended
    Some of the staff are so awesome - Deven, John, Andrew...you guys are rockstars and we love you.
    Some of the staff are so awesome - Deven, John, Andrew...you guys are rockstars and we love you.
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 501 reviews

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