Reviews for Daly City #1092

We always go to Home Depot for our specific needs ( tools, automobile accesories and electrical parts) Easy to find product when it is in the right stack. Customer assistance needed and they help us. The store was always well organized. Yes, I observe that the Daly City Home Depot store was clean and orderly. Bathroom is always ready and clean. Yes, customer service and associates are friendly and helpful always.

Raul was helpful when I asked for help. Even when he was from a different department. He went out of his way to help me and other customers not in his department. Thank you Raul.

Dennis was extremely helpful to me with his advice on power tools. He also found a specific Makita circular saw for me that other employees told me was out of stock. Thank you Dennis!

clean and helpful

Thank you!

Employees were helpful, but during this virus that we are going thru, not all employees were wearing any mask protection.

From one corner of the store electrical to the Pro desk everyone I've been in contact with is professional, friendly and a willingness to help no matter what the situation is. Your super star customer service team ie. Roe, Nick, Linda, Lyn, Nenome, Jennifer are amazing with their knowledge and expertise I always know when a problem comes up with an online order or a return it will be handled.

If you view this store on their website, be aware that the aisles and bin numbers don't necessarily match. Neither does the amount in inventory. Best case scenario, order online, and wait to be disappointed when they call you to say that that item isn't in stock. Another thing, why do some items say free shipping with 45 dollars or more, when we order a 298 dollar door and at check out they say that the other 25 dollar item can't be shipped??? Does that make any sense? Example: we ordered over 500 dollars worth of doors and they could not ship a washing machine hose and a four pack of light bulbs with our order. The response, the light bulbs and hose can not be shipped! Really!

Great customer service at this Home Depot!

Great store most of the employees there are not racist I'm African-American and Young so believe me a really try to make everyone feel comfortable.

Edna at the self-service check-out was excellent and very helpful.

The associate who helped me was Mi Lin, and she was awesome. She was clear and friendly, explaining in detail exactly what I needed to do to make a return/exchange, pick up my order, and purchase additional items at the same time. She helped me through the process and I did not need to wait at all. She was prompt and pleasant. She exceeded my expectations, and her performance and knowledge was superior to that of many other HD associates that I have dealt with in the past. OUTSTANDING!

convenient location

I like this home depot because I can buy all my need here and an employee named Edna is very kind to customers!

I received excellent service by your employee named Devon he helped me choose the proper toilet bowl which I need to be replace. he help me pick out the miscellaneous supplies needed. He was professional, knowledgeable and a very kind young man. He also involved Mr. Renato to confirm the proper size of the toilet bowl and he helped load it in my car. . thank you for hiring these awesome gentlemen. All took no more than 30 mins luv shopping at Westlake Home Depot. Employees are very friendly and helpful

The store was very friendly and the Cashier Alice was in the returns department she was especially kind to me I. Could just fill that she was a God fearing woman by the way she communicated with me I said to her before I left God bless you and have a Blessed day

Everyone is always professional, knowledgeable, courteous and helpful.

Very satisfied with inventory and help of employees . The location is just right for this area of south-west S.F. and Daly City

I bought a refrigerator/freezer that I saw online. The appliance salesman, L. B. was courteous and helpful in explaining things to me. He answered all of my questions and concerns throughout the sales process. Excellent shopping experience!

100 % customer satisfaction,THE BEST STORE FOR ME.!!!!!!!!!! employee very Helpful in assistance, very clean, and the associated vendor named susan liu was excellent 100 % job Quality,I recommended every body this store in west lake is the best in my experience more than 30 years customer for the bay area.

Assistant Store Manager Gus Jiandani would rather brag about his many Bonuses and Salary than take care of the line, he literally watched me using the narrow flat bed (vs wide flat bed) having to go through the designated area for Text-to-confirm and having husky displays blocking access he stood watching display falling and only customers moving merchandise to be able to pass, only to hear this useless employee run his mouth. Whomever thought he was leadership material obviously doesn’t know what skills a leader require to hire him for this job.

Do yourself a favor Do Not Shop at Daly City! Jeff and his employees at Colma know how to take care of you and your business will be clearly appreciated. Colma Pro is better in so many ways! Better parking! Better Service! Tool Rental! One Floor! And to boot another Home Depot across the street! And day-labors if you need them on the parking lot** 91 Colma Blvd Colma, CA

Ray from the Pro Desk is amazing! All other employees have always been helpful as well.

The staff are friendly, my respects for the senior staff for the patience and knowledge, their level of service is outstanding.

Excellent store, all HD's are short staffed but when I do interact with staff it is always great. 2 separate times in the last month I had service that was above and beyond.

Great store with helpful employees and quick service.

I suggest NOT going into this store until all of the work crews have left to go to their jobs, it is very chaotic even in the parking lot outside. They do have some safety efforts but I witnessed an employee nearly fall due to a long flat plank being left carelessly, probably by a customer, just laying in the exit area and no one was there to pick it up.

I wrote everything in the survey.......

Some team members - John and Andrew are the best...I even hugged them for helping me out today. Stay awesome guys.

Some of the staff are so awesome - Deven, John, Andrew...you guys are rockstars and we love you.