#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(830)703-5402

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

2454 Veterans Blvd

Del Rio, TX 78840

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Curbside Pickup with The Home Depot App
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Customer Store Reviews

  • 4.2 out of 267 reviews
87%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (267)
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Showing 1-30 of 267 reviews
Great customer service
Customer service at The Home Depot has been better than I ever expected or heard about. At the Pro Desk, Adriana is always on top of everything and makes my job a lot easier. For returns or online orders, Maritza never misses—she’s reliable every time. And Donavan is my go-to whenever I need help loading or anything else around the store. Great team all around—really makes a difference.
by
    • Recommended
    Exchange denied
    I bought a kitchen cabinet and didn’t keep my receipt. When we were getting ready to put them all in order I realized that I bought the wrong size. When I tried to return it to exchange it for the size I need, they denied my exchange because I didn’t have my receipt. I’m sure that there are records kept on purchases but they were not willing to work with me.
    by
      Cashier
      I would like to thank Teresa the cashier Supervisor for her professionalism and courteous every time I am at Homedepot. Always remembers my name and make sure I don’t forget my military discount. Thank you for your help Teresa.
      by
        • Recommended
        Great price on washer and dryer
        I bought washer and dryer on Sept. 6 and had a great experience with Esmeralda Hernandez ,is knew what I wanted and help me with my purchase.
        by
          one stop shop
          Great store one stop shop.
          by
            • Recommended
            Kitchen Faucets
            Faucets need to be well organized for customer to find and price on product
            by
              • Recommended
              One employee that love her job and very knowledgeable.
              Employees always on their phones and do not acknowledge you.
              by
                • Recommended
                Our experience was RICH today because of you, Mr. Moralez
                A Special Thank You to Mr. Moralez from Home Depot We want to take a moment to give a huge THANK YOU to Mr. Moralez, an exceptional employee at Home Depot who truly went above and beyond for us. After initially encountering someone who didn’t seem very interested in helping, we approached Mr. Moralez—and what a difference he made! From the moment he stepped in, he treated us with kindness, attentiveness, and genuine care. His willingness to go the extra mile made us feel seen, heard, and valued. Because of his outstanding customer service, we actually ended up spending more than we planned—happily—because we trusted his knowledge and appreciated his incredible attitude. Thank you, Mr. Moralez, for your professionalism, your heart, and the pride you take in your work. You made our experience not just positive, but memorable. You deserve to be recognized and honored!
                by
                  • Recommended
                  Cluttered store and rude employees.
                  Can’t push a cart through the cluttered up walkways, and there are employees standing in the aisles, talking to each other, but Lord forbid you could get one to open up the electrical cabinets for you so you can actually make a purchase
                  by
                    Need more personal on the floor
                    Im remodeling my house and bought stuff for the whole house including paint
                    by
                      • Recommended
                      Great store, wonderful staff
                      Home Depot is our go to store for all of our ranch, home, yard and gardening needs. Well stocked with quality merchandise, reasonably priced, experienced and friendly staff.
                      by
                        • Recommended
                        Great Customer service
                        Thelma was an absolute doll helping me with the self checkout.
                        by
                          • Recommended
                          False advertising
                          Check your receipt! I can’t emphasize this enough!
                          by
                            Home Depot
                            I really appreciate being able to checkout at the returns counter . For a while after Civid you had to walk to the other end of t he store to check out. For me with bad knees additional walking hurts.
                            by
                              • Recommended
                              Decent store but could be better
                              Seems lately I venture here weekly for honey do’s. Staffing could be a little friendlier and helpful
                              by
                                • Recommended
                                Favorite store
                                I love browsing the store for what I need and inspiration
                                by
                                  • Recommended
                                  Great help
                                  Ordered some custom windows for the home and was very pleased with the help and knowledge of the assistant helping us.
                                  by
                                    • Recommended
                                    Very professional
                                    Good quality materials,
                                    by
                                      • Recommended
                                      Great service
                                      Young male manager was able to honor my military discount and thank me for my service very professional
                                      by
                                        • Recommended
                                        As always great service
                                        Nicest staff of any Home Depot!!
                                        by
                                          • Recommended
                                          Excellent Staff
                                          Employees were very helpful, polite, and even retrieved an extra shopping cart for me. Store was well organized and clean.
                                          by
                                            • Recommended
                                            No service Depot
                                            Alot of employees who seem to never have a department. I watched them grouped up and on cell phones but when asked for help their responses are it's not my department!
                                            by
                                              American flag disappointment
                                              No American flags available after 3 weeks of request.
                                              by
                                                Worst customer service
                                                I made a complaint with headquarters the person who was going to call never did
                                                by
                                                  Pro extra reps unreliable product availability
                                                  Already over week late on product when I was told two day max
                                                  by
                                                    Worker name Hector very helpful
                                                    Plants definitely will buy more
                                                    by
                                                      • Recommended
                                                      Always helpful!
                                                      This store never disappoints and always find what I need!
                                                      by
                                                        • Recommended
                                                        Hard to find help
                                                        There is rarely anyone around to answer questions.
                                                        by
                                                          • Recommended
                                                          Bad experience again
                                                          This store has always lacked staff and when there is staff they’re no where to be found. The majority is not friendly and definitely not helpful. To many purchases with very bad service. People go only because that’s our only HomeDepot in town.
                                                          by
                                                            Good store. Need more staff to help people.
                                                            Survey doesn't function completely.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 267 reviews

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