#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(770)577-4401

Rental Center

(770)577-4402

Store Hours

Mon-Tue:
6:00am - 10:00pm

Wed:
6:00am - 6:00pm

Thu:
9:00am - 8:00pm

Fri:
6:00am - 10:00pm

Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

7399 Douglas Blvd

Douglasville, GA 30135

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 628 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (628)
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Showing 1-30 of 628 reviews
Great service
Everything is always available. Good people and great service
by
    • Recommended
    Customer service
    Never before have I seen a store that greets customers in every single department. I've worked 2 different stores and I was shocked at the service I received.
    by
      • Recommended
      Great Customer Service
      I am so sorry that I didn’t write down the name of the two women who’s were so helpful to me ! One was at the door and the other in customer service and they were both great!
      by
        • Recommended
        This Visit
        This visit wasn't the best 1 team member seemed to really not want to engage with me. Another team member was very helpful and pleasant but I had to approach her. The cashier at self checkout was so sweet and friendly.
        by
          • Recommended
          Purchased a refrigerator
          Martha was very professional, courteous, patient, and went the extra mile.
          by
            • Recommended
            Great store
            The staff at this store are always friendly and helpful. They answer questions and will assist customers in any way they can.
            by
              • Recommended
              Purchase at Home Depot - Douglasville
              My recent visit to Home Depot was Fantastic ! Kee took great care of me for my purchase. Will shop there in the future!
              by
                • Recommended
                One of the worst operating stores
                I spend at least $100,000 at Home Depot yearly. I dread having to shop at this location. Everyone stands around and talks. They ignore curbside. They are not helpful. They rarely ever answer the phone. They take days to pull your pick up order. They have messed up several large delivery orders I have placed at the pro desk. I will drive to Carrollton to place large quantity orders. I will never give large orders to this store again. I only shop here for convenience to my investment property. I always dread having to go to this store because it’s always an ordeal. Very poorly managed.
                by
                  Helping Hand
                  We had found everything we needed, and I saw a young man and asked him He was very helpful. He told us what aisle it was on and then he showed us. He didn't have to but he did which was nice. Thanks for the help
                  by
                    • Recommended
                    HD Review
                    The delivery is very close to perfect. Exceptional service
                    by
                      • Recommended
                      Great Customer Service!
                      Ms Nicole at Douglasville, GA bent over backwards to accommodate me! Even stayed after her shift ended’
                      by
                        • Recommended
                        Tanisha and carpeting was great!
                        I’m having new carpet put in my home. Tanisha helped me from start to finish. She is very knowledgeable and very personable. It was a pleasure to do business with her.
                        by
                          • Recommended
                          Great customer service and friendly employees
                          This location is always very neat and clean. Employees are super friendly and helpful.
                          by
                            • Recommended
                            Great help to amateurs
                            My husband and I renovated an old home over a period of many years. I was in Home Depot so often that one employee, whom I had gotten to know rather well, asked me if I owned stock in the company! I told him No but I wish I did! I hated to see him retire, because he could answer any question about plumbing and was a great help to us.
                            by
                              • Recommended
                              Great service
                              Stephanie from appliances was amazing!
                              by
                                • Recommended
                                Awesome Service: Barry is the best
                                I went to home depot to have wood cut to make a particular project. Barry assisted me with my wood cutting project. Barry went over and beyond to assist me. My blocks were cut perfect. The job was time consuming and tedious, I felt so sorry for having him cut all those small blocks, but he did it with no complaints. Thank you Barry you are a great asset to Home depot.
                                by
                                  • Recommended
                                  Friendly service
                                  Some yes or no answers only should have had a “don’t know” place. Don’t know if someone welcomed me after I got in store but someone talked to me & was helpful. It was a fine visit, though. Just didn’t know know some of the answers to check
                                  by
                                    • Recommended
                                    Awesome employees
                                    Products are competitively priced and great quality.
                                    by
                                      • Recommended
                                      Sad but true
                                      Just go somewhere else , there rude and lazy
                                      by
                                        1 found this review helpful
                                        Customer service
                                        I was satisfied with the customer service I received at the Douglasville, GA store.
                                        by
                                          • Recommended
                                          Employees
                                          The employees there in lumber are the best
                                          by
                                            • Recommended
                                            Wow
                                            This Home Depot is the best I've ever been to everyone seems so happy to work here.
                                            by
                                              • Recommended
                                              Great customer service
                                              Upon entering I was greeted with a smile. Additionally, Shamon and Lash were able to help me get my item and fully supported store policy for price matching. It made it so easy and convenient for me as a first time home owner. Will be coming back!
                                              by
                                                • Recommended
                                                Best homedepot
                                                The worker Julio is the one to ask when you need help.
                                                by
                                                  Good Except For Inappropriate Music
                                                  I just left the Douglas Blvd. Store in Douglasville Ga. The music playing throughout the store is not appropriate for the general public. the store was playing satanic music by AC/DC, including “Hells Bells” and “Girls, Girls, Girls.” I like rock and pop music, but as a Christian and parent, I find these songs totally offensive.
                                                  by
                                                    Great Service
                                                    I never mind going to Home Depot. This place is awesome.
                                                    by
                                                      • Recommended
                                                      Pleasurable visit
                                                      I came in searching for garden supplies. I was directed to gloves by one employee. Nice. I was able to be helped by another in the check out process. By the way, seeing the fresh lily bulbs is encouraging at the end of January!
                                                      by
                                                        • Recommended
                                                        Shopping Experience
                                                        I was so happy with the Douglasville Home Depot. There was an employee named Kiona who was simply amazing providing assistance and tremendous customer service. Truly this employee "rocks" and should be in a higher position in the company. Employees like Kionais a very rare commodity in this day and age. She represented Home Depot very well with kindness, respect, and outstanding customer service.
                                                        by
                                                          • Recommended
                                                          Excellent customer service
                                                          Tonesha was excellent great attitude and patient with me
                                                          by
                                                            • Recommended
                                                            Good products, very courteous and knowledgeable Employees!
                                                            There are certain tools I like buying at Home Depot, they seem to last longer.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 628 reviews

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