#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(920)997-9290

Tool & Truck Rental

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

2201 S Kensington Ave

Appleton, WI 54915

map preview
Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.8 out of 544 reviews
95%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (544)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 544 reviews
Home Depot is my go to store
Home Depot has been my go to store for quite some time. There veteran friendly policies brought me here, but the helpful people and availability of products is what keeps me coming back too.
by
    Great selection of fall decorations!
    I love to decorate for fall and leave things up till Thanksgiving but this year I waited a bit too long and most every place had gone to all Christmas decorations! This Home Depot still had a good selection of Mums, fall wreaths and yard decorations! We’re always happy with the service and products at this Home Depot!
    by
      The Store for DIY homeowners
      Great selection of items and at a cost I can afford. Instore people able to give advice on products available.
      by
        • Recommended
        Fall Festival Fun
        Marion showed us amazing customer service when she offered to help make our photo booth even better with large bales of hay. She saw me shopping in the Fall-themed decor and suggested we use larger bales which she offered to wrap up to load in my car. She and a few other employees certainly know how to assist customers and offer the best advice at their store. Thank you for everything! Our Fall Festival will be even better because of you!
        by
          • Recommended
          Always a rewarding shopping experience.
          Returns and or exchanges are made easy. Staff is always available, helpful and friendly. Online selection is pheromonal.
          by
            • Recommended
            Staff goes above and beyond!
            The customer service associate I worked with was very helpful and went above and beyond her line of duty to fix the problem I had with an online order. She resolved it as fast as she could and was pleasant about it as well!
            by
              • Recommended
              Remembered!
              I came home from my last trip to Home Depot telling my daughter that the salesperson recognized me as I walked into the store and greeted me asking me "how I liked my new fence"... bought over a month ago when he helped me!
              by
                • Recommended
                Lots of friendly helpers in this store
                On a recent trip (today :) 4 different people greeted and helped me!
                by
                  • Recommended
                  Returns
                  I had an item to return and Karen, in customer service, did a wonderful job. She was efficient, knowledgable and kind. No hesitation whatsoever in helping me with the return. I highly recommend Home Depot over Menard's. Menard's customer service it horrible. My experience with Home Depot customer service, was commendable. She went above and beyond to help me. I will be doing more shopping at Home Depot in the future without a doubt. Thank you so much for your extra effort, Karen, in helping me.
                  by
                    • Recommended
                    Thumbs up
                    Great store, associates are all friendly and helpful and knowledgeable. Store is run well .
                    by
                      • Recommended
                      Fantastic shopping experience from start to finish!
                      From the moment I was greeted to the moment I checked out all of the employees at the store went above and beyond in providing stellar customer service. I was thoroughly impressed with the neatness and cleanliness of the store along with the knowledge that each employee that I encountered had about the products that I was interested in purchasing and their recommendations. I will definitely be returning as a regular customer and will tell my family friends and acquaintances about the excellent service that I received here.
                      by
                        • Recommended
                        Friendly and helpful staff make shopping here a breeze
                        I’m trying to be more of a DIY guy. I often find myself at The Home Depot to get supplies and expert advice. Today’s project is my first foray into cement. Employees walked me through the kinds of cement and products that would help make my project go smoothly and made suggestions. I got the stuff I needed as well as the confidence that I’m doing it right.
                        by
                          • Recommended
                          Very Helpful
                          They were very helpful with my grill purchase. They let me buy the assembled one and helped me get it inside my vehicle. Even took off a side panel so it would fit. That is great customer service.
                          by
                            • Recommended
                            Excellent costumer service!!
                            I bought big bags of dirt and Dan helped me find a cart, load the dirt upon it AND put the dirt in my car.
                            by
                              • Recommended
                              Very helpful employees!
                              I was not sure how to buy a refill for our propane tank. I parked near the propane kiosk outside the store, thinking that I could do the transaction all outside. I quickly learned that I would need to step inside the store for a quick purchasing code. I grabbed my 7-month-old baby, my wallet, and the empty tank and headed inside. I was greeted by 3 female cashiers who quickly helped me while I carried my baby girl. One cashier carried my empty tank back outside, and another even entered the code for me once we were back outside again. Another (small!) woman carried the propane to the trunk of my car for me, all with a smiles on their faces and compliments to our baby. I was so blessed by these 3 female cashiers that I even bragged about them to my husband and extended family at a gathering later that night!
                              by
                                • Recommended
                                Great employee
                                The gentleman helped me load bark because of bad back with total respect for my vehicle and myself.
                                by
                                  • Recommended
                                  Great supply of products available at the store.
                                  I was pleased with my current riding mower but decided to buy a newer model. The store had several units on site.
                                  by
                                    • Recommended
                                    Great place to shop for home improvement
                                    Store is well stocked. Clean. Knowledgeable employees
                                    by
                                      • Recommended
                                      Need carpet?
                                      Go see Lizzy in the flooring department. She was absolutely fantastic. When it came to selecting the carpet it was different than what we originally selected. She sat on hold for quite a while to correct the order. Then the new carpet we liked went on sale for a few days. She called to tell us about the sale. The call was not trying to sell us, but instead simply informing us. This is customer service! Great person to work with.
                                      by
                                        • Recommended
                                        Could have been better
                                        I bought a few essential items, such as a keg of nails. In addition, I feel the prices could have been a bit more reasonable. I was not given any bonus for opening a store credit card, but I was told my card will arrive in 14 business days, so I'll be waiting between two and three weeks before I will receive a discount.
                                        by
                                          Kitchen Project
                                          Staff was very helpful in answering my questions, along with being very friendly.
                                          by
                                            • Recommended
                                            If you want to shop a store that has great associated you should try shopping at the Home Depot Store/ location E Appleton, Store #4928
                                            If you want to shop a store that has great associated you should try shopping at the Home Depot Store/ location E Appleton, Store #4928
                                            by
                                              • Recommended
                                              Knowledgeable and Helpful staff
                                              HD hires experience staff that add value by helping with projects, product selection, etc.
                                              by
                                                • Recommended
                                                Great Experience
                                                Everything we needed to buy was in one place. Did not have to go anywhere else to finish our shopping. That alone was a great experience!! Service and products are excellent.
                                                by
                                                  • Recommended
                                                  Great customer service
                                                  Julie in cabinets was amazing! If you have any needs in this area, she’s your person to work with!
                                                  by
                                                    • Recommended
                                                    Great staff
                                                    Staff have always been helpful in multiple trips
                                                    by
                                                      • Recommended
                                                      price was right
                                                      they helped, they made buying a fridge fun
                                                      by
                                                        Good stock of products
                                                        We drove to Appleton because of lack of a specific tile in the Green Bay stores. We were delighted to find several products, including some rugs, for our new house! We would have no problem driving a little further to purchase products that we look forward to using in our house.
                                                        by
                                                          • Recommended
                                                          Great Customer Service
                                                          Looking for flooring for four rooms of our home and the service was exceptional.
                                                          by
                                                            • Recommended
                                                            Amazing customer service!
                                                            Cole is an amazing employee that will go above and beyond to help you. I cannot day enough about him. He truly cares and is so genuine. Hard to find people like that nowadays. Thank you Cole!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 544 reviews

                                                              Nearby Stores

                                                              Find Another Store

                                                              653 N Westhill Blvd

                                                              Grand Chute, WI 54914

                                                              5.38 mi

                                                              Tool & Truck Rental

                                                              Pro Service Desk

                                                              (920)997-4402

                                                              Mon-Sat: 6:00am - 9:00pm

                                                              Sun: 8:00am - 8:00pm

                                                              810 S Taylor St

                                                              Green Bay, WI 54303

                                                              24.22 mi

                                                              Tool & Truck Rental

                                                              (920)405-5610

                                                              Pro Service Desk

                                                              (920)405-5604

                                                              Mon-Sat: 6:00am - 9:00pm

                                                              Sun: 8:00am - 8:00pm

                                                              2595 Eaton Rd

                                                              Green Bay, WI 54311

                                                              25.33 mi

                                                              Tool & Truck Rental

                                                              Pro Service Desk

                                                              (920)406-5313

                                                              Mon-Sat: 6:00am - 9:00pm

                                                              Sun: 8:00am - 8:00pm