#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(517)381-4400

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1749 Newman Rd

Okemos, MI 48864

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 516 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (516)
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Showing 1-30 of 516 reviews
Clean store, plenty of helpful employees to ask so you don't have to wander aimlessly
Clean store, plenty of helpful employees to ask so you don't have to wander aimlessly
by
  • Verified Purchase
  • Recommended
I received far above and beyond support on my visit today. I left very, very pleased with the su...
I received far above and beyond support on my visit today. I left very, very pleased with the support of staff and product.
by
  • Verified Purchase
  • Recommended
This team does a fantastic job on site working hard to make sure the customers are happy when the...
This team does a fantastic job on site working hard to make sure the customers are happy when they leave. Michelle and the team who run the kid workshops are amazing and my son loves coming to see them on Saturday builds. Cashiers are always friendly and playful with my kids and associates on the floor are always eager to help.
by
  • Verified Purchase
  • Recommended
Cashier was rude and agitated that I did not hear his question about whether I wanted it in my Ho...
Cashier was rude and agitated that I did not hear his question about whether I wanted it in my Home Depot credit card. He then repeated it loud and slowly in a mocking manner. After my purchase he never asked if I wanted my plants in a bag so I did it myself. Also I earlier picked up a lawnmower that was in a large box. I wasn’t asked if I needed help getting it in my car.
by
  • Verified Purchase
The staff is so helpful we were looking for a lot of things and found all alligned except for som...
The staff is so helpful we were looking for a lot of things and found all alligned except for some other which we can pick online thru' store, in a way it was good savings and learning to work ourself with the experienced team around of HD, I would love to say those savings i would intend to put it back in buying from HD again so that even they are kept happy and we as customers keep the trend in buying, help us to help you !!
by
  • Verified Purchase
  • Recommended
Very good
Very good
by
  • Verified Purchase
  • Recommended
Awesome customer service, friendly staff.
Awesome customer service, friendly staff.
by
  • Verified Purchase
  • Recommended
Heather is really fast at checking you out.
Heather is really fast at checking you out.
by
  • Verified Purchase
  • Recommended
Alyssa in Appliances was so through & helpful I can't say enough good things about her. And some ...
Alyssa in Appliances was so through & helpful I can't say enough good things about her. And some of her co-workers like Shania & Val pitched in for assists. All good people.
by
  • Verified Purchase
  • Recommended
The employees at this store absolutely saved me! I was at the Kroger store nearby when my car bat...
The employees at this store absolutely saved me! I was at the Kroger store nearby when my car battery completely gave out. Someone tried to give me a jump with no success. I had my two little boys with me, so I put the smallest one in an umbrella stroller and trekked over to Home Depot. The people there were so friendly and helped me find the right battery. When I asked them for installation tips and explained my predicament, two gentlemen offered to drive the battery over to where my car was located and helped me install it. I don't think I could have done it without them! So above and beyond what is expected of store employees. I would recommend such a place to everyone!
by
  • Verified Purchase
  • Recommended
The employees are helpful and friendly.
The employees are helpful and friendly.
by
  • Verified Purchase
  • Recommended
Tommy is very helpful and nice. He went above and beyond to make sure i was satisfied. I apprecia...
Tommy is very helpful and nice. He went above and beyond to make sure i was satisfied. I appreciate all his help.
by
  • Verified Purchase
  • Recommended
I shop frequently at Home Depot of Okemos. I find the employees very helpful. It is very nice tha...
I shop frequently at Home Depot of Okemos. I find the employees very helpful. It is very nice that we live close to this Home Depot location.
by
  • Verified Purchase
  • Recommended
have always been happy with our experience at this store.
have always been happy with our experience at this store.
by
  • Verified Purchase
  • Recommended
All employees were curtious and helpful. yes on all four review guideline questions.
All employees were curtious and helpful. yes on all four review guideline questions.
by
  • Verified Purchase
  • Recommended
Awesome staff is very helpful and compassionate and understanding great experience
Awesome staff is very helpful and compassionate and understanding great experience
by
  • Verified Purchase
  • Recommended
Well organized store, very friendly and knowledgeable staff. Good deals on appliances and all ver...
Well organized store, very friendly and knowledgeable staff. Good deals on appliances and all very easy to purchase.
by
  • Verified Purchase
  • Recommended
I can get in, get what I need and get out quickly. If the store doesn't have what I am looking f...
I can get in, get what I need and get out quickly. If the store doesn't have what I am looking for, they help me find a solution that works equally as well.
by
  • Verified Purchase
  • Recommended
This store and it's employees are amazing. I've shopped other hardware stores before and have nev...
This store and it's employees are amazing. I've shopped other hardware stores before and have never been so happy, or treated as valued as I have in this store. They've made me a customer for life :)
by
  • Verified Purchase
  • Recommended
Store is clean and friendly and close to my home and work. Layout is very good with products easy...
Store is clean and friendly and close to my home and work. Layout is very good with products easy to find. I use this store for my home projects as well as materials for my High School Art Class. Highly recommended!
by
  • Verified Purchase
  • Recommended
We always have a great experience at this location. Very clean and the staff knowledgeable and wi...
We always have a great experience at this location. Very clean and the staff knowledgeable and willing to go the extra mile!
by
  • Verified Purchase
  • Recommended
The store was clean. Employees were very helpful.
The store was clean. Employees were very helpful.
by
  • Verified Purchase
  • Recommended
My cashier today, Sarah, worked diligently to make sure that checkout was complete in a timely ma...
My cashier today, Sarah, worked diligently to make sure that checkout was complete in a timely manner. She also helped another customer wrap long pieces of trim to ensure the safe delivery of their purchase home.
by
  • Verified Purchase
  • Recommended
The man in the paint dept was very fast even though he was very busy. He showed my daughter how t...
The man in the paint dept was very fast even though he was very busy. He showed my daughter how to mix paint and gave her a paint stirrer! The greeter gave my girls stickers and asked them what they like to help them pick out the stickers they like. The cashier made my cranky two year old laugh. Thanks to this store for being so great with kids; they actually thought going there was fun!
by
  • Verified Purchase
  • Recommended
outstanding customer service. Emily in carpeting and flooring was a huge help in all aspects of t...
outstanding customer service. Emily in carpeting and flooring was a huge help in all aspects of the selection and purchase experience.
by
  • Verified Purchase
This store is always clean and organized. The staff is helpful and friendly-Sarah was my cashier,...
This store is always clean and organized. The staff is helpful and friendly-Sarah was my cashier, she helped me check out in a timely fashion and greeted me with a smile.
by
  • Verified Purchase
  • Recommended
Very helpful employees!
Very helpful employees!
by
  • Verified Purchase
  • Recommended
I recently bought some metal edging for landscaping and I was very pleased with the help I got fr...
I recently bought some metal edging for landscaping and I was very pleased with the help I got from Tom. Not only did he match a competitors pricing, he also allowed my Military Discount. I also experience more personnel in Home Depot that can help you as compared to other stores. I appreciate them honoring military.
by
    • Recommended
    I was purchasing a Ryobi inflator deflator and the battery and charger. Jake helped me find every...
    I was purchasing a Ryobi inflator deflator and the battery and charger. Jake helped me find everything I needed. I really appreciated that. It would’ve taken me a while to find everything I needed. Thanks again.
    by
    • Verified Purchase
    • Recommended
    Great employees! Thank you
    Great employees! Thank you
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 516 reviews

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