#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(920)997-9290

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

2201 S Kensington Ave

Appleton, WI 54915

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.8 out of 575 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (575)
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Showing 1-30 of 575 reviews
The employees at this store were friendly, efficient and helpful!
The employees at this store were friendly, efficient and helpful!
by
  • Verified Purchase
  • Recommended
Great customer service by Appliance supervisor, Matt Geenen. He is knowledgeable, friendly and so...
Great customer service by Appliance supervisor, Matt Geenen. He is knowledgeable, friendly and so helpful. We got super LG appliances and for a reasonable price. Allyson, the cashier was super amazing, friendly and helpful too. She was a breath of fresh air. I loved our experience.
by
  • Verified Purchase
  • Recommended
awesome employees
awesome employees
by
  • Verified Purchase
  • Recommended
This store is always well-stocked, has everything I'm needing during each and every time I've bee...
This store is always well-stocked, has everything I'm needing during each and every time I've been in this store. And most importantly, the personnel all care about the customers! They just don't stand around, but approach a person asking if they can be of assistance. They are then always quick to be of help by not just pointing to where something can be found, but actually walk with a person to the location of the item(s). Unlike other stores, the personnel are all to commended: their generosity of spirit and professionalism is outstanding!
by
  • Verified Purchase
  • Recommended
Assistance was readily available and easy to find. The home depot is a community pillar and deser...
Assistance was readily available and easy to find. The home depot is a community pillar and deserves to be preserved! The store was clean and the assistants were helpful!
by
  • Verified Purchase
  • Recommended
The store was clean and everything was laid out and easy to find. I found and ordered my applianc...
The store was clean and everything was laid out and easy to find. I found and ordered my appliances and was ready to go within half an hour!
by
  • Verified Purchase
  • Recommended
Very nice store and the employees are GREAT! Would recommend this store to anyone.
Very nice store and the employees are GREAT! Would recommend this store to anyone.
by
  • Verified Purchase
  • Recommended
I went in looking for something that I couldn't find at another BIG BOX Store. went in to right d...
I went in looking for something that I couldn't find at another BIG BOX Store. went in to right department told the young man what my issue was and he show'd the difference between two products which did make me HAPPY. thank you... I was running out of time
by
  • Verified Purchase
  • Recommended
I experienced excellent customer service at Home Depot. Friendly, experienced staff was available...
I experienced excellent customer service at Home Depot. Friendly, experienced staff was available to assist me and helped with my choice of appliance, making for a quick, pleasant shopping trip!
by
  • Verified Purchase
  • Recommended
Great employees.always willing to help you find what your looking for
Great employees.always willing to help you find what your looking for
by
  • Verified Purchase
  • Recommended
Great store !!!! Employees were friendly and very helpful 5 stars
Great store !!!! Employees were friendly and very helpful 5 stars
by
  • Verified Purchase
  • Recommended
Excellent customer service. Diane in the customer service department is extremely helpful, polite...
Excellent customer service. Diane in the customer service department is extremely helpful, polite, and knowledgeable about their products they carry. Nice to see some people still care about making their customers happy.
by
  • Verified Purchase
  • Recommended
the associates at the Pro service desk were able to locate the item I was seeking where other as...
the associates at the Pro service desk were able to locate the item I was seeking where other associates in the store did not know where the item was located.
by
  • Verified Purchase
  • Recommended
Terrible customer service. Don't shop there, Waste of your time.
Terrible customer service. Don't shop there, Waste of your time.
by
  • Verified Purchase
Lisa in the appliance area is outstanding!! Her knowledge and service is top notch!!
Lisa in the appliance area is outstanding!! Her knowledge and service is top notch!!
by
  • Verified Purchase
  • Recommended
Yes I did find what I was looking for as I shop their regularly and know where most things are an...
Yes I did find what I was looking for as I shop their regularly and know where most things are and if I need assistance most times someone is available to help locate the item. The store is clean and well organized. The associates are friendly and helpful.
by
  • Verified Purchase
  • Recommended
The casher Allyson was very friendly and helpful!
The casher Allyson was very friendly and helpful!
by
  • Verified Purchase
  • Recommended
I was looking to replace some base kitchen cabinets and the employee who placed the order for me ...
I was looking to replace some base kitchen cabinets and the employee who placed the order for me was extremely helpful and very knowledgeable. She knew just what I needed to finish off the cabinets. Being able to see my cabinet configuration on the computer in "3-D" was great. I had previously gone to a wholesale cabinet making place and they were not nearly as helpful, there was no "3-D" image for me to look at and their customer service was poor. No one would return my phone messages. Plus, their price was higher. Very pleased with Home Depot.
by
  • Verified Purchase
  • Recommended
Great store, got awesome vinyl plank floors. Service was top notch. Thanks Dale and Jeff in flo...
Great store, got awesome vinyl plank floors. Service was top notch. Thanks Dale and Jeff in flooring! Also, the customer service desk ppl are very friendly and helpful.
by
  • Verified Purchase
  • Recommended
I would go to Appleton East store just to visit Joe and Karen L in plumbing. They were so friendl...
I would go to Appleton East store just to visit Joe and Karen L in plumbing. They were so friendly and helpful and knowledgeable. Made me smile. Something I needed.
by
  • Verified Purchase
  • Recommended
Store is clean and well organized and was easy to get to, We were able to find the right products...
Store is clean and well organized and was easy to get to, We were able to find the right products that fit our needs, the sales associates were very knowledgeable about the different products we were looking at and took the time to understand our goals. They gave us the confidence we needed to go forward with our project along with knowing we selected the right product for the job ! Thanks
by
  • Verified Purchase
  • Recommended
Dan is an awesome, helpful and thoughtful employee!! He walked me through the steps to finish an ...
Dan is an awesome, helpful and thoughtful employee!! He walked me through the steps to finish an heirloom table. Home Depot you should be honored to have him working for you!
by
  • Verified Purchase
  • Recommended
The people in the store were very helpful and friendly. I have not ever been in a store before th...
The people in the store were very helpful and friendly. I have not ever been in a store before that was so helpful without me going to look for help. We found the item we were looking for right away.
by
  • Verified Purchase
  • Recommended
Employees are almost always friendly. They are either paid well or like their jobs? Maybe both?
Employees are almost always friendly. They are either paid well or like their jobs? Maybe both?
by
  • Verified Purchase
  • Recommended
Upon entering the store I was greeted and directed to the aisle where I could find the item I was...
Upon entering the store I was greeted and directed to the aisle where I could find the item I was shopping for. The associates were very friendly and helpful. The store was clean, organized, and well stocked.
by
  • Verified Purchase
  • Recommended
This store is located conveniently for and I always get great serve from all the employees
This store is located conveniently for and I always get great serve from all the employees
by
  • Verified Purchase
  • Recommended
Very helpful staff, who go above & beyond to make your visit a success.
Very helpful staff, who go above & beyond to make your visit a success.
by
  • Verified Purchase
  • Recommended
Store employees are always very helpful
Store employees are always very helpful
by
  • Verified Purchase
  • Recommended
The people here are so amazing and friendly. I had forgotten a sweatshirt while at the store loa...
The people here are so amazing and friendly. I had forgotten a sweatshirt while at the store loading lumber. As soon as I got home I realized. They had employees look in that department and 5 minutes later they told me they found it and were holding it so I could get it the next morning. Amazing people!
by
  • Verified Purchase
  • Recommended
Every time I go there, I'm always asked if they could help me find something. Not only does this ...
Every time I go there, I'm always asked if they could help me find something. Not only does this happen once, but on every visit...
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 575 reviews

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