#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(704)566-6664

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

9501 Albemarle Rd

Charlotte, NC 28227

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 535 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (535)
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Showing 1-30 of 535 reviews
Customer service
Customer service was Great thank you ddelbert I'll be back
by
    • Recommended
    wonderful customer service
    Store associates were very helpful and Pleasant to work with. Will definitely return.
    by
      • Recommended
      Customer service
      Great people that provide great customer service and stand behind the company.
      by
        • Recommended
        Shopping for Floor Tile
        I passed 3 associates who were in a conversation. Neither of them acknowledged me. I found the items I was seeking, but had to request the assistance of an associate. Once I got his attention, he was very helpful.
        by
        • DIY
        • Recommended
        Good store
        I've shop there often and have always been completely satisfied with my visit and purchase
        by
          • Recommended
          Very helpful!
          The associates will help you find everything you need.
          by
          • DIY
          • Recommended
          great store
          I will tell anyone how good the store is and everyone was very nice
          by
          • DIY
          • Recommended
          Service
          Associates are helpful, awesome and great service!!!
          by
            • Recommended
            Always a pleasure to shop at this Home Depot.
            The store employees are very helpful and friendly! It's a pleasure to shop at this Home Depot store.
            by
            • DIY
            • Recommended
            great store experience
            The stores I have been to are very organized and it is easy to find whatever I need. There is always an associate available to assist with all of my questions and purchases.
            by
            • DIY
            • Recommended
            Great store experience.
            Shopping at Home Depot is my passion, I see everything is perfect.
            by
              • Recommended
              nice store with extremely likable store associates
              nice store with extremely likable store associates
              by
              • DIY
              • Recommended
              Great Store Experience
              My experience was Easy and Quick, Very Friendly Associate
              by
              • Pro
              • Recommended
              Great service!
              The store associate at the check out was extremely helpful and courteous.
              by
              • DIY
              • Recommended
              Wonderful, helpful staff!
              We were met as we came in by Teresa who looked over our list and went right outside to get a cart. Then a second. Then when she saw how large our lumber order was, she asked Carlos to help and he was eager to do just that. The two of them sorted the lumber to find acceptable pcs. and then she asked Bill to help Carlos help load several sheets of OSB. Before I knew it the order was in our trailer. It doesn't get better than this! Teresa, Carlos and Bill really demonstrated that they appreciated us shopping at their store!
              by
              • DIY
              • Recommended
              The employees are HomeDepot are much friendlier then any other hardware store around and they will not just tell you where something that you need is,
              Wonderful employees, they will take you to what you need and assist you to get the correct item, as for my last trip, I didnt need the whole ceiling fan light kit at about $20.00 I only needed two replacement items that cost about $6.00, Thank you
              by
                • Recommended
                Super prices. If you need flooring, theiir quality and prices can not be beat!!!!!!!!!!!!!!
                Great service!!!!! I would refer anyone for any wants or needs. Great Christmas and ideas for anyone as well.
                by
                • Pro
                • Recommended
                Great store and friendly staff!
                I visit this location often and they always have what I am looking for. The staff is always friendly and eager to help.
                by
                • DIY
                Wilfred was Awesome
                Thanks to Wilfred for helping me get set up with an account. His general friendliness was a great way to start the day,
                by
                • DIY
                • Recommended
                Great Experience!!!!
                Love this Home Depot!!! Very good customer service!!!
                by
                • DIY
                • Recommended
                Excellent
                Excellent store, stuff and very well organized Definitely recommend to everyone
                by
                  • Recommended
                  Property Manger
                  Very Friendly cashier, floor assistants, I was very impress by the assistance in this store. :) 100%I will return to this store.
                  by
                  • Pro
                  • Recommended
                  Great Garden Center Experience
                  The Garden Center was very well maintained and easy to shop in. Plants were freshly watered and well kept. Bags of mulch was neatly stacked and easy to get to. Associates helped with loading my purchases in my truck.
                  by
                  • DIY
                  • Recommended
                  Awesome Place to Shop, Great service and great overall experience!!!
                  Everything about my trip to this Home Depot was great, very easy to locate what I was looking for.
                  by
                    • Recommended
                    Great experience in tile area
                    The associate that assisted us was very knowledgeable about what we needed to complete our project. He took time with us to explain exactly all the products that would help to make the job easier.
                    by
                    • DIY
                    • Recommended
                    Kitchen Renovation
                    Joe and Nelson were very patient and knowledgable answering our many questions during our complete kitchen renovation.
                    by
                      • Recommended
                      Store Experience
                      I enjoy going to this store. The staff is friendly and knowledgeable.
                      by
                      • Pro
                      • Recommended
                      Continued Great Customer Service
                      I enjoy shopping at this particular Home Depot Location. The associates are always friendly and willing to assist. The check out process is fast! Although, there is another Home Depot location that is just as close, I much prefer this location!
                      by
                        • Recommended
                        Great service
                        As soon as I walked in I was greeted with a smile and asked if I needed help finding anything,every employee I went passed said hello and asked if I needed any help everyone was very friendly and attentive which is great because you don't find that everywhere anymore. Check out was quick and easy
                        by
                          • Recommended
                          Knowledgeable and customer focused associates :)
                          The sales associates were not knowledgeable, but also friendly and customer focused. It was clear that they enjoyed sharing their home improvement knowledge, and they communicated very well what I need to purchase and what do to complete my home tasks. They were honest about their opinions of the products and do not push me to buy more than what I needed or anything more expensive.
                          by
                            • Recommended
                            Showing 1-30 of 535 reviews

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