#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(203)466-4802

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

75 Frontage Rd N

East Haven, CT 06512

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Customer Store Reviews

  • 4.6 out of 478 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (478)
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Showing 1-30 of 478 reviews
helpful staff
smiling friendly staff that were available and helpful in loading heavy product into cart.
by
    • Recommended
    Great store experience!!!
    The store was clean and organized, easy to find what we were looking for.
    by
      • Recommended
      Great Customer Service
      We use this store quite frequently. We are always greeted by friendly helpful staff. We have been in other stores which were not properly staffed. We love the East Haven Home Depot!
      by
      • DIY
      • Recommended
      Great Staff & Competitor Match Policy
      Came in to pick up items for My Lawm, Garden and Bathroom. Cashier gave no hassle when I showed her prices cheaper online for a few items with my iPhone. I will return to this store whenever I can. Great Job to Geoffrey the Store Manager. I see a big difference in customer service!!
      by
      • DIY
      • Recommended
      Buying a grille
      East Haven Home Depot has continually impressed me with outstanding customer service I have not received in other stores.
      by
      • DIY
      • Recommended
      Great Store with Good people
      The store is very well put together, all of the sales are right on the end caps when you walk in the door and if you need any help finding something there is always someone near by to go well above and beyond out of their way to assist you.
      by
      • DIY
      • Recommended
      flooring(laminate & carpet)
      Special recognition to Tom/Ron in Flooring for their assistance in enabling my selection of carpet and laminate flooring(total nearly 5,000 dollars), both were true professionals.
      by
      • DIY
      • Recommended
      Better than lowes
      I used to go to lowes which is closer to my house but I have an infinitely better experience every time I go to the Home Depot in east haven. The associates are all more friendly, knowledgable, and helpful. Just better in every way. Michael and Robert in the windows and doors department were awesome in helping me purchase my new French doors for my master bedroom. Thanks guys.
      by
        • Recommended
        Service with a Smile
        It's a breath of fresh air to see associates liking their job, as it shows when helping the customers. Always smiling and willing to help. Thanks for the easy and quick shopping experience I had while i was on break from my job!!!!
        by
        • Pro
        • Recommended
        Great experience!
        Shirley was a great help and got me on my way quickly. She was kind, pleasant and more than helpful and a pleasure to talk with.Home Depot has a great employee in her and in my opinion everyone should follow suit! (especially the HAMDEN store!)
        by
        • Pro
        • Recommended
        FANTASTIC! customer service from Bethany(electrical), and Deb at checkout
        Extremely courteous and professional assistance!!!!!!
        by
          • Recommended
          Really!!!
          I was rudely approached by an associate as I entered the store. He just said we're closing in 5 minutes- with out even offering to help find what I came in for....he needs retraining!!!
          by
          • DIY
          great
          was a great experance found everything. everything is organis eay to find . peple are very friendlyeasy to talk to.
          by
          • Recommended
          Sales associates and cashier very friendly and helpful. They helped me find exactly what I needed.
          the store is well organized and easy to navigate. I wanted to buy something to make a birdbath dish on top of an old tree stump in my yard. Regan brought me to the lawn/garden dept and helped me pick out the perfect ceramic holder.
          by
            • Recommended
            Another great Home Depot experience.
            Garden center was well stocked, had exactly what I needed. The cashier was extremely friendly and courteous. She is a great ambassador for Home Depot.
            by
            • DIY
            • Recommended
            excellent experience
            This store providered excellent help . The young fellow at the desk was friendly and very helpfull Jeremiah knowns what he,s doing and has a wonder disposition. He appears to love his job.
            by
            • Recommended
            IT WAS GOOD
            YES WHAT YOU SAID TO THE TEE. IT WAS CLEAN, FRIENDLY SERVICE, ANSWERD ALL MY QUESTIONS, AND HAD WHAT I NEEDED.
            by
            • Pro
            • Recommended
            Home Depot is my "go to" place for business and pleasure
            I don't know where I'd be without my local Home Depot. In todays busy world & struggling economy the only time to do the usual repairs, maintenance and other projects seems to be nights and weekends if I'm lucky and no matter how hard I try to plan ahead and be prepared for anything, theres always something else that breaks, leaks or just goes all wrong but I can always rest easy knowing the nearest one is only a 15 minutes away and I can almost always get what I need to fix it.
            by
            • DIY
            • Recommended
            The Staff at HD # 6223 Treats Me Like Family. They are the competitive difference.
            Having recently moved to Branford, into a new home, I have had lots of reasons to visit this store. With around $8,000 in purchases in the last 7 months, I have had to reach out for help on numerous occasions. The staff has always been superb. Never have I felt like I was bothering the associates. Beyond the range of products, the staff is the competitive difference that the founders would be pleased to witness. (FYI, I met with both HD founders before the first HD was constructed. The concept was foreign in this industry. They were trail blazers and you are the team that continues to make HD what it is today!) Given all of my purchases via your store inventory or the web, I have had my share of visits to the service desk. Without exception, they have done a great job resolving issues and they turned problems into opportunities that have ensured my loyalty to this store. They are great role models. I'm not a kid anymore. Over the years I have provided systems and consulting to retailers all over North America. I have stressed the importance that the store associates play in this very competitive retail marketplace. What ever the formula is in #6223, it's a great one. Thank you! BN34
            by
            • DIY
            • Recommended
            1 found this review helpful
            East Haven Home Depot Experience
            store was good products were easy to find, if not an associate knew and directed you to the product site!.
            by
              the people and products are what keep me coming back again and again
              Once again Home Depot has placed itself at the top of the ladder when it comes to assisting home owners and tradesmen alike for their tool's, and home improvement projects. Thanks again HD!
              by
              • Pro
              • Recommended
              Very friendly store
              Although I needed three very different things (washing machine, cellular shades, adhesive vinyl tiles) everything was easy to find. Looked at the washers first to see if they had what I'd need, browsed the cell shades a bit as well. I was looking for some kind of linoleum for a small space under the washing machine and found great adhesive tiles with many designs to choose from. So easy. Met with Thomas Rodgers about the shades. Its always scary to order shades but Thomas was calm and knowledgeable and that made it easy to make my choice with confidence. I told him about the washing machines I had seen and he brought me over to Micheal Esposito who helped me get that order and delivery set up conveniently.
              by
              • DIY
              • Recommended
              Friendly service and nice people
              I was very happy with the staff. I need a grill. They were more than accommodating and helpful . They were extremely friendly and courteous. I go back there all the time because I always find what I need and the people treat me well.
              by
              • DIY
              • Recommended
              Great
              Helpful and friendly staff. Great experience. Would recommend to others
              by
                Always a great experience
                I actually love going to Home Depot, the associates are friendly, available and knowledgeable.
                by
                • Recommended
                great service
                Associates were very helpful, and the items I was looking for were in stock
                by
                • DIY
                • Recommended
                great experience at the east haven store
                excellent customer service at this store, a very neat and clean store, and the associates are always there to help you.
                by
                • Pro
                • Recommended
                Great
                Always a pleasure going to the East Haven store. Always clean, can always find what I need very easily.
                by
                  • Recommended
                  Very interesting things happing in East Haven
                  My husband and I go to the East Haven store all the time. I know where each and every item is. The paint people are very helpful. The lighting and hardware all of the departments are great. Some times we just take a walk around to get ideas for new projects.
                  by
                    • Recommended
                    great store
                    thank you for the help when I shop daily at this store.
                    by
                    • Pro
                    • Recommended
                    Showing 1-30 of 478 reviews

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