#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(203)466-4802

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

75 Frontage Rd N

East Haven, CT 06512

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Customer Store Reviews

  • 4.6 out of 477 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (477)
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Showing 1-30 of 477 reviews
Great store experience!!!
The store was clean and organized, easy to find what we were looking for.
by
    • Recommended
    Great Customer Service
    We use this store quite frequently. We are always greeted by friendly helpful staff. We have been in other stores which were not properly staffed. We love the East Haven Home Depot!
    by
    • DIY
    • Recommended
    Great Staff & Competitor Match Policy
    Came in to pick up items for My Lawm, Garden and Bathroom. Cashier gave no hassle when I showed her prices cheaper online for a few items with my iPhone. I will return to this store whenever I can. Great Job to Geoffrey the Store Manager. I see a big difference in customer service!!
    by
    • DIY
    • Recommended
    Buying a grille
    East Haven Home Depot has continually impressed me with outstanding customer service I have not received in other stores.
    by
    • DIY
    • Recommended
    Great Store with Good people
    The store is very well put together, all of the sales are right on the end caps when you walk in the door and if you need any help finding something there is always someone near by to go well above and beyond out of their way to assist you.
    by
    • DIY
    • Recommended
    flooring(laminate & carpet)
    Special recognition to Tom/Ron in Flooring for their assistance in enabling my selection of carpet and laminate flooring(total nearly 5,000 dollars), both were true professionals.
    by
    • DIY
    • Recommended
    Better than lowes
    I used to go to lowes which is closer to my house but I have an infinitely better experience every time I go to the Home Depot in east haven. The associates are all more friendly, knowledgable, and helpful. Just better in every way. Michael and Robert in the windows and doors department were awesome in helping me purchase my new French doors for my master bedroom. Thanks guys.
    by
      • Recommended
      Service with a Smile
      It's a breath of fresh air to see associates liking their job, as it shows when helping the customers. Always smiling and willing to help. Thanks for the easy and quick shopping experience I had while i was on break from my job!!!!
      by
      • Pro
      • Recommended
      Great experience!
      Shirley was a great help and got me on my way quickly. She was kind, pleasant and more than helpful and a pleasure to talk with.Home Depot has a great employee in her and in my opinion everyone should follow suit! (especially the HAMDEN store!)
      by
      • Pro
      • Recommended
      FANTASTIC! customer service from Bethany(electrical), and Deb at checkout
      Extremely courteous and professional assistance!!!!!!
      by
        • Recommended
        Really!!!
        I was rudely approached by an associate as I entered the store. He just said we're closing in 5 minutes- with out even offering to help find what I came in for....he needs retraining!!!
        by
        • DIY
        great
        was a great experance found everything. everything is organis eay to find . peple are very friendlyeasy to talk to.
        by
        • Recommended
        Sales associates and cashier very friendly and helpful. They helped me find exactly what I needed.
        the store is well organized and easy to navigate. I wanted to buy something to make a birdbath dish on top of an old tree stump in my yard. Regan brought me to the lawn/garden dept and helped me pick out the perfect ceramic holder.
        by
          • Recommended
          Another great Home Depot experience.
          Garden center was well stocked, had exactly what I needed. The cashier was extremely friendly and courteous. She is a great ambassador for Home Depot.
          by
          • DIY
          • Recommended
          excellent experience
          This store providered excellent help . The young fellow at the desk was friendly and very helpfull Jeremiah knowns what he,s doing and has a wonder disposition. He appears to love his job.
          by
          • Recommended
          IT WAS GOOD
          YES WHAT YOU SAID TO THE TEE. IT WAS CLEAN, FRIENDLY SERVICE, ANSWERD ALL MY QUESTIONS, AND HAD WHAT I NEEDED.
          by
          • Pro
          • Recommended
          Home Depot is my "go to" place for business and pleasure
          I don't know where I'd be without my local Home Depot. In todays busy world & struggling economy the only time to do the usual repairs, maintenance and other projects seems to be nights and weekends if I'm lucky and no matter how hard I try to plan ahead and be prepared for anything, theres always something else that breaks, leaks or just goes all wrong but I can always rest easy knowing the nearest one is only a 15 minutes away and I can almost always get what I need to fix it.
          by
          • DIY
          • Recommended
          The Staff at HD # 6223 Treats Me Like Family. They are the competitive difference.
          Having recently moved to Branford, into a new home, I have had lots of reasons to visit this store. With around $8,000 in purchases in the last 7 months, I have had to reach out for help on numerous occasions. The staff has always been superb. Never have I felt like I was bothering the associates. Beyond the range of products, the staff is the competitive difference that the founders would be pleased to witness. (FYI, I met with both HD founders before the first HD was constructed. The concept was foreign in this industry. They were trail blazers and you are the team that continues to make HD what it is today!) Given all of my purchases via your store inventory or the web, I have had my share of visits to the service desk. Without exception, they have done a great job resolving issues and they turned problems into opportunities that have ensured my loyalty to this store. They are great role models. I'm not a kid anymore. Over the years I have provided systems and consulting to retailers all over North America. I have stressed the importance that the store associates play in this very competitive retail marketplace. What ever the formula is in #6223, it's a great one. Thank you! BN34
          by
          • DIY
          • Recommended
          1 found this review helpful
          East Haven Home Depot Experience
          store was good products were easy to find, if not an associate knew and directed you to the product site!.
          by
            the people and products are what keep me coming back again and again
            Once again Home Depot has placed itself at the top of the ladder when it comes to assisting home owners and tradesmen alike for their tool's, and home improvement projects. Thanks again HD!
            by
            • Pro
            • Recommended
            Very friendly store
            Although I needed three very different things (washing machine, cellular shades, adhesive vinyl tiles) everything was easy to find. Looked at the washers first to see if they had what I'd need, browsed the cell shades a bit as well. I was looking for some kind of linoleum for a small space under the washing machine and found great adhesive tiles with many designs to choose from. So easy. Met with Thomas Rodgers about the shades. Its always scary to order shades but Thomas was calm and knowledgeable and that made it easy to make my choice with confidence. I told him about the washing machines I had seen and he brought me over to Micheal Esposito who helped me get that order and delivery set up conveniently.
            by
            • DIY
            • Recommended
            Friendly service and nice people
            I was very happy with the staff. I need a grill. They were more than accommodating and helpful . They were extremely friendly and courteous. I go back there all the time because I always find what I need and the people treat me well.
            by
            • DIY
            • Recommended
            Great
            Helpful and friendly staff. Great experience. Would recommend to others
            by
              Always a great experience
              I actually love going to Home Depot, the associates are friendly, available and knowledgeable.
              by
              • Recommended
              great service
              Associates were very helpful, and the items I was looking for were in stock
              by
              • DIY
              • Recommended
              great experience at the east haven store
              excellent customer service at this store, a very neat and clean store, and the associates are always there to help you.
              by
              • Pro
              • Recommended
              Great
              Always a pleasure going to the East Haven store. Always clean, can always find what I need very easily.
              by
                • Recommended
                Very interesting things happing in East Haven
                My husband and I go to the East Haven store all the time. I know where each and every item is. The paint people are very helpful. The lighting and hardware all of the departments are great. Some times we just take a walk around to get ideas for new projects.
                by
                  • Recommended
                  great store
                  thank you for the help when I shop daily at this store.
                  by
                  • Pro
                  • Recommended
                  Good store
                  I like the staff, they are friendly and helpful....
                  by
                  • Pro
                  • Recommended
                  Showing 1-30 of 477 reviews

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