#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(561)242-1574

Rental Center

(561)242-1580

Store Hours

Mon-Tue:
6:00am - 11:00pm

Wed:
6:00am - 6:00pm

Thu:
9:00am - 8:00pm

Fri:
6:00am - 11:00pm

Sat:
6:00am - 11:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1550 Palm Beach Lakes Blvd

West Palm Beach, FL 33401

map preview
Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.5 out of 349 reviews
89%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (349)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 349 reviews
Felicia is GREAT!!!
Felicia in returns is great. Always a friendly smile and cheerful helping attitude - this store is fortunate to have her in that role!!
by
    • Recommended
    Not enough help from associates
    The cashiers did a great job helping me. But the associates in the appliance, lighting, and roofing were hard to find and less than interested. It seemed like I was disturbing their social life and it takes more time to find help than to find the items and checkout. I hated coming to this store because I cannot find what I want nor someone who can help me.
    by
    • DIY
    1 found this review helpful
    Great store with almost everthing I am looking for.
    Cashers and associates are all very helpful and fun to deal with.
    by
      • Recommended
      So
      Great place !Lovely Jamaican cashiers always funny and a happy
      by
      • Pro
      • Recommended
      Bad service
      Couldn't find anyone to help us so we just left. Won't be back.
      by
        2 found this review helpful
        Flooring and Garden
        Visited both departments and received exceptional assistance from sales associates.
        by
          • Recommended
          Awesome Experience!
          Even though the store was very busy, they were able to keep it very clean.
          by
          • DIY
          • Recommended
          2 thumbs up! and and a YEEES! for this store!
          For me it was that individual attention from the associate that goes a long way, you kinda walk of the Home Depot with a smile and your product that was needed to start or finish a job. Thanks!
          by
            • Recommended
            Convenient location and great service!
            I was in and out in 20 minutes, got everything I needed and was helped by a friendly associate!
            by
              • Recommended
              Outstanding customer service from RHONDA
              The item I wanted was out of stock. RHONDA saved the day!!!
              by
                • Recommended
                good store
                nice and clean prices are in rang. service is great compare to others
                by
                  • Recommended
                  Lack of customer service
                  Long story short, bought a grill online very easy had it assembled. Rented a home depot truck to deliver it to my home. While at the store picking the grill it was raining outside and the cashier refused to go outside to help me load it because it was raining and she didn't want to get her hair wet! She proceeded to tell everyone of her co workers around her that she wasn't going outside cause she can't get her hair wet. She then ran around the store for 20 minutes "looking" for a co worker to help me! Needless to say I got another customer to help me load the grill onto the truck! 2 days later I go back to the same store with my family to pick out a Christmas tree. There was 1 associate loading trees on cars and 1 associate netting the trees that's it! All of the trees were wrapped and nobody around to help open them up. The line to get your tree tagged was 45 minutes! After going inside and complaining 20 minutes later associates came out to help. The lack of professionalism and customer service is a disgrace!
                  by
                  1 found this review helpful
                  Worst Experience I've ever had at Home Depot
                  Associates were rude and not helpful. Could not locate many products I was looking for, and could not find an associate that knew where the products were located. Associates were more concerned about their personal conversations between each other than helping customers.
                  by
                    1 found this review helpful
                    EXCELLENT CUSTOMER SERVICE BY KEVIN
                    NEEDED A XMAS TREE AND NOTICED WASNT OPEN YET AND KEVIN WAS BEHIND THE FENCE WHEN I ASKED IF I CAN BUY A TREE AND HE SAID NO PROBLEM. HELPED ME PICK OUT A TREE AND WAS VERY PATIENT. AND LOADED IT UP. EXCELLENT SERVICE
                    by
                    • Pro
                    • Recommended
                    kudos to the lumbermans
                    many thanks to...gentleman in lumber cutting who was outstanding in his help....
                    by
                      • Recommended
                      Love the paint department!
                      I love shopping at Home Depot because they always have everything I need for home repair. Their plant department is wonderful too and the seasonal products are great. I can have a key made and buy a case of water! Great store great prices.
                      by
                      • DIY
                      • Recommended
                      Nice staff
                      Staff are nice and helpful. That;s all i have for comment.
                      by
                        • Recommended
                        ITEM WAS ON MY MIND - KNEW HOME DEPOT HAD IT AND LEFT WITH ITEM IN MY HAND .
                        STORE WAS NOT CROWDED WENT TO AREA WHERE MY ITEM WAS SAW PRICE- LIKED IT AND LEFT IN A TIMELY MANNER
                        by
                          • Recommended
                          My experience was great, nice people to worth with
                          The store was very clean every body ask can I help you. Every body just wanted to help
                          by
                          • Recommended
                          GREAT STORE
                          THE STORE WAS WELL ORGANIZED. THIS PARTICULAR STORE ALWAYS HAS WHAT I'M LOOKING FOR. THE STAFF IS GREAT AT HELPING. THEY SEE YOU LOOKING FOR SOMETHING AND IMMEDIATELY ASK IF YOU NEED HELP.
                          by
                          • DIY
                          • Recommended
                          100% SATISFIED
                          completely satisfied with the Experience I had with your palm beach lakes Store. The store was clean and the staff was dressed professional.The most memorable Experience was at check out with my purchases.The Pro-Cashier Gena Peterson was very professional and courteous. Her knowledge of your products makes a contractors visit too your store a blessing.she has a willingness to take the time necessary to thoroughly understand your needs and as a contractor TIME is MONEY ! She moves her lines very quickly. in closing I'm 100% SATISFIED. Next time your in HOME DEPO on Palm Beach Lakes Blvd Stop in and Say Hello to Gena Peterson The Pro-Cashier.
                          by
                            • Recommended
                            Not a good location: poorly staffed, evening help limited, smaller store, too much security and bad area.
                            Store was clean except for a palmetto bug on floor alive. They stock Wednesday evening 7pm on and clog the isles. Nobody in Doors and Windows after 6pm - even when multiple calls for assistance. Only one associate and the rest are not much help. Other Home Depot's are better, I will not return to the Palm Beach Lakes location.
                            by
                            • Pro
                            1 found this review helpful
                            Great store!
                            Sales associates are very knowledgable and helpful - especially for someone with NO fix-it ability! They have LOTS of patience! Found everything I needed and more!! THANKS!!
                            by
                              • Recommended
                              Good Store
                              Usually have helpful and knowledgeable people to assist.
                              by
                                • Recommended
                                Absent of Floor Assistance
                                The store is always clean, however, any given weekday after 3 pm, the floors are scarce and to try and get help is next to none. I asked a paint associate for help and his response was " I work in paint", and walked away, immediately, I went behind him and stated that I understand that he was in paint and could he call someone in plumbing to assist me. Oh let me find that boy!!!!!!!!!!!No boys work here. I live less than 10 minutes away and I find myself driving 7 miles to receive better customer service.
                                by
                                • Pro
                                1 found this review helpful
                                Good variety, associates and check out cashier
                                Always a good experince at this Home Depot, fast friendly service good availability and a great cashier... She always has a good kind word for you....
                                by
                                • Pro
                                • Recommended
                                Review
                                I used store a lot and like it. You have to find an associate wondering around for help, but they are always helpful and friendly.
                                by
                                  • Recommended
                                  Roxanne the customer service rep / cashier is a huge asset to this store.
                                  Issue with receipt. Roxanne handled the problem courteously and professionally with a smile.
                                  by
                                  • DIY
                                  • Recommended
                                  Great store experience easy to shop
                                  Very nice store to shop easy location no waiting on line at all
                                  by
                                  • DIY
                                  • Recommended
                                  Good store
                                  I honestly like that its not very busy there and I can get in and out quickly
                                  by
                                  • Pro
                                  • Recommended
                                  Showing 1-30 of 349 reviews

                                  Nearby Stores

                                  Find Another Store

                                  6800 Okeechobee Blvd

                                  West Palm Beach, FL 33411

                                  4.49 mi

                                  Rental Center

                                  (561)712-5886

                                  Pro Service Desk

                                  (561)712-5880

                                  Mon-Tue: 6:00am - 11:00pm

                                  Wed: 6:00am - 6:00pm

                                  Thu: 9:00am - 8:00pm

                                  Fri: 6:00am - 11:00pm

                                  Sat: 6:00am - 11:00pm

                                  Sun: 7:00am - 8:00pm

                                  3860 Northlake Blvd

                                  Lake Park, FL 33403

                                  5.77 mi

                                  Pro Service Desk

                                  (561)625-3358

                                  Mon-Tue: 6:00am - 11:00pm

                                  Wed: 6:00am - 6:00pm

                                  Thu: 9:00am - 8:00pm

                                  Fri: 6:00am - 11:00pm

                                  Sat: 6:00am - 11:00pm

                                  Sun: 7:00am - 8:00pm

                                  4241 Lake Worth Rd

                                  Lake Worth, FL 33461

                                  7.35 mi

                                  Pro Service Desk

                                  (561)434-2401

                                  Mon-Tue: 6:00am - 11:00pm

                                  Wed: 6:00am - 6:00pm

                                  Thu: 9:00am - 8:00pm

                                  Fri: 6:00am - 11:00pm

                                  Sat: 6:00am - 11:00pm

                                  Sun: 7:00am - 8:00pm