#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(561)242-1574

Rental Center

(561)242-1580

Store Hours

Mon-Sat:
6:00am - 11:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1550 Palm Beach Lakes Blvd

West Palm Beach, FL 33401

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.5 out of 350 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (350)
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Showing 1-30 of 350 reviews
I’m new to the Home Depot family and I feel right at home excellent customer service
I’m new to the Home Depot family and I feel right at home excellent customer service
by
  • Verified Purchase
  • Recommended
The store is okay, selection is usually not that great. I HATE the self checkout because there i...
The store is okay, selection is usually not that great. I HATE the self checkout because there is ALWAYS an issue and an employee has to come help. No employee has ever greeted us or said hello
by
  • Verified Purchase
Palm Beach Lakes Home Depot has excellent service to professionals as well as lay persons. When I...
Palm Beach Lakes Home Depot has excellent service to professionals as well as lay persons. When I visit the store and hear girls the employees interact with the shoppers. The employees help lay persons become professionals. The Do it yourselfers learn so well that they soon become professionals. Hats off to the electrical, plumbing, hardware, rent and appliance departments. Keep up the great service to our community.Assistance is always near.This store is very clean, the floors the restrooms,check out areas and the employees treat you like family.
by
  • Verified Purchase
  • Recommended
The store is clean, the staff are friendly and the cashier Natasha made the checkout process amaz...
The store is clean, the staff are friendly and the cashier Natasha made the checkout process amazing. She spoke to our toddler, provided her with an apron and a kit to build, and took the time to ask us questions about our project.
by
  • Verified Purchase
  • Recommended
Always consistent in service and materials needed!
Always consistent in service and materials needed!
by
  • Verified Purchase
  • Recommended
This store is very busy, but has very attentive and helpful employees to assist you with your eve...
This store is very busy, but has very attentive and helpful employees to assist you with your every hardware need.
by
  • Verified Purchase
  • Recommended
Great customer service, staff is experienced and friendly. Store is clean and easy to navigate.
Great customer service, staff is experienced and friendly. Store is clean and easy to navigate.
by
  • Verified Purchase
  • Recommended
This is a filthy store. You will be lucky not to get a flat tire in the parking lot. The customer...
This is a filthy store. You will be lucky not to get a flat tire in the parking lot. The customer service staff is less than helpful and have a major attitude!
by
  • Verified Purchase
I always tell folks to get tools cleaning products or seals glue from this store . works wearing ...
I always tell folks to get tools cleaning products or seals glue from this store . works wearing mask and h.d. pass out masks to customers great
by
  • Verified Purchase
  • Recommended
Amazing service very helpful
Amazing service very helpful
by
  • Verified Purchase
  • Recommended
Recently had a customer experience issue that was handled very well by Miss Paulette and Manager ...
Recently had a customer experience issue that was handled very well by Miss Paulette and Manager Jason. They were patient, kind, helpful and went above and beyond. While I am calling out my experience for two individuals, I consistently get the information and direction I need to get what I need. Always has been my base store for home improvement efforts, but the employees there make sure it will continue to be.
by
  • Verified Purchase
  • Recommended
I'm always happy and upbeat to shop at this home depot, customer service is through the roof and...
I'm always happy and upbeat to shop at this home depot, customer service is through the roof and its a clean and friendly environment, i qould recommend friends and family to shop here.
by
  • Verified Purchase
  • Recommended
This store always makes Returns so easy. All good!
This store always makes Returns so easy. All good!
by
  • Verified Purchase
  • Recommended
Great store! Employees are always helpful.
Great store! Employees are always helpful.
by
  • Verified Purchase
Friendly and competent staff. Everyone is always willing to help and if time permits walks you to...
Friendly and competent staff. Everyone is always willing to help and if time permits walks you to where you need to be
by
  • Verified Purchase
  • Recommended
Good Luck getting someone to help you. My Husband and I are 78 & 79. It took us 45 minutes to get...
Good Luck getting someone to help you. My Husband and I are 78 & 79. It took us 45 minutes to get assistance with 10 pieces of plywood and 22 2x4's plus other items.
by
  • Verified Purchase
1 found this review helpful
I Love the E. Palm Beach Lakes Store! I always receive the VIP treatment from Monica at The Speci...
I Love the E. Palm Beach Lakes Store! I always receive the VIP treatment from Monica at The Special Services Desk!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
AS ALWAYS , I HAVE ALWAYS ENJOYED SHOPPING AT THIS VENUE AND HAVE ALWAYS SHARED MY ...
AS ALWAYS , I HAVE ALWAYS ENJOYED SHOPPING AT THIS VENUE AND HAVE ALWAYS SHARED MY POSITIVE EXPERIENCES WITH MY TEACHER BUDDIES. THEY TOO FIND THIS STORE TO RATE AS A NUMBER "1"!!!
by
  • Verified Purchase
  • Recommended
excellent customer service with the employees and managers. helped to find the products I was lo...
excellent customer service with the employees and managers. helped to find the products I was looking for and needed,
by
  • Verified Purchase
  • Recommended
I'm still waiting for correspondence regarding my on-line order. Received only half and have hear...
I'm still waiting for correspondence regarding my on-line order. Received only half and have heard nothing about the rest!
by
  • Verified Purchase
  • Recommended
The employee at the customer service desk Antoinette, really went above and beyond her duties to ...
The employee at the customer service desk Antoinette, really went above and beyond her duties to assist me with my order.
by
  • Verified Purchase
  • Recommended
The store was relatively clean, and mainstream products were easy to find. The store at Palm Beac...
The store was relatively clean, and mainstream products were easy to find. The store at Palm Beach Lakes Blvd. near my neighborhood was where I went to during the afternoon on: March 21, 2020. There was a Home Depot Store Representative who put back a roll of Flex Seal ® FlexTape on the shelf for me; and then, a really cute Hispanic/Latina cashier helped meat the self-checkout area! ^_^ <3 You can also purchase a Fire Extinguisher for your home @The Home Depot for less than $40 (USD), after-taxes! You do not need a license to own and operate a Fire Extinguisher inside of your apartment/house.
by
  • Verified Purchase
  • Recommended
Michael in tool rental is awesome! He is so kind and helpful. He went above and beyond to make su...
Michael in tool rental is awesome! He is so kind and helpful. He went above and beyond to make sure I was absolutely satisfied with my tool rental.
by
  • Verified Purchase
  • Recommended
Location is the only reason why I attempted to shop there. No one is helpful or around when neede...
Location is the only reason why I attempted to shop there. No one is helpful or around when needed. LOWES is much better.
by
  • Verified Purchase
The associates in the PROS Department have excellent Customer Service. Chris, namely is superb. ...
The associates in the PROS Department have excellent Customer Service. Chris, namely is superb. He made my shopping and shipping experience a great one.
by
  • Verified Purchase
  • Recommended
Great store, really appreciated the cashier, Monica. This particular Home Depot was not in my are...
Great store, really appreciated the cashier, Monica. This particular Home Depot was not in my area or near my home. I happened to be in the area and decided to get some much needed home products
by
  • Verified Purchase
  • Recommended
It's a good clean, friendly store.
It's a good clean, friendly store.
by
  • Verified Purchase
  • Recommended
I always like going to this store. It is always clean and had a friendly inviting environment. ...
I always like going to this store. It is always clean and had a friendly inviting environment. Customer service is always on point.
by
  • Verified Purchase
  • Recommended
Very poor store. Awkward location, understaffed, understocked. Do not bother going to this one.
Very poor store. Awkward location, understaffed, understocked. Do not bother going to this one.
by
  • Verified Purchase
Staff here is beyond fabulous. Especially Paulette who helped me with a small problem. The store...
Staff here is beyond fabulous. Especially Paulette who helped me with a small problem. The store is well stocked and the employees are pleasant and professional going above and beyond to help you.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 350 reviews

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