#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(408)254-6062

Rental Center

(408)254-6068

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

2855 Story Road

San Jose, CA 95127

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4 out of 242 reviews
77%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (242)
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Showing 1-10 of 242 reviews
Short visit
Home Depot has been our go to place for all our household needs, great business
by
    • Recommended
    Shed
    I was able to find what I was looking for fast.
    by
      • Recommended
      Knowledge most employees do not have it the ones that do are hard to find
      The only good thing about Home Depot is that I’ve been going to it for over 30 years so I know all the ins and outs but most of your employees give out bad information. They just don’t have the experience. Thank you.
      by
        • Recommended
        Poor customer service
        Poor customer service Delivery errors
        by
          Same Home Depot, not well kept
          vary disorganized and not well stocked
          by
            Clean and tidy store
            Needed pest control products for indoors, and found what them immediately.
            by
              • Recommended
              Great customer service
              Tall guy named Angel helped me making a return he was very patient and very kind there should be more people like him around
              by
                • Recommended
                Satisfied with products.
                Always satisfied with all their products,great customer service.
                by
                  • Recommended
                  The best sales team!
                  Thank you all for helping me put the big angel floor sample on the cart and make it very stable. This angle makes my Xmas so amazing!
                  by
                    • Recommended
                    Horrible customer service through out
                    Went for a Cyber Monday sale since they had it in store for pick up, i was there for two hours, plus Trying to communicate with the employees what the sale was after time Wasted, they finally decided to call the General manager Katie. She came over and herself, didn’t know what the sale was after showing her proof of many pictures of sales and other customer receipts, and all the information needed. She declined to honor the online price because her store Goal wouldn’t be met if she price matched online. very selfish in my opinion, they are there to serve the customer not to met store goals.
                    by
                      Showing 1-10 of 242 reviews

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