Reviews for Escondido #6612

I’ve shooed here several times. The staff is always friendly, the store clean, and items are easily found at the location noted in the app. Great place to get your home improvement items! And they have a lot of Halloween decorations right now!!!

I came in to buy 24 lavender plants that were advertised on sale. They were such a great buy that there was only one plant left by the time I got there. Angel worked with me to try and get more in. It took him a few weeks, and he called me regularly with updates. The plants arrived and are just beautiful. Product and customer service exceeded my expectations.

please have the abandoned black sedan in your parking lot towed away. it's been sitting there for at least 4 months and it's and eyesore, AND it makes your store look bad.

I moved recently and bought a lot of odds and ends here. In hardware they were so helpful with advice on what screw or nail to use for what job. Very helpful!

Returned a package of laminate flooring. Young man helped me bring the pack from my car, expedited the return and had a very friendly positive attitude. He even noticed my purple hearts, gold star family license plate and thanked me for my service

Look for Kevin in appliances. He quickly found the four major kitchen appliances I wanted and bundled them with delivery, installation and haul away services at an amazing price.

Victor is very knowledgeable about electrical products. The merchandise is unusually well presented and fronted.. On the downside, it is frustrating when merchandise, and even aisles, are relocated.

Store #6612 is under staffed and uneducated in most areas.

This review is not on the employees or the product. Everything at this store is good. My complaint is the home depot credit card that is through citibank. I have never heard of a check being held up for "review" for over ten days after paying my bill having a zero balance. MY ADVICE DON'T USE HOME DEPOT. CREDIT CARDS UNTIL THEY SWITCH FROM CITIBANK.

I happened to run into the Store Manager, Vida, and she walked me through all purchases. What a pleasure.

I recently purchased an induction stove during Labor Day, which was an awesome sale this year. The staff was great with assisting with the sale to setting up delivery. As always the service was great from the moment you walk in with greetings to the moment you leave…very clean and I consider one of the best Home Depot’s (#6612) in San Diego.

I spent 68 dollars on concrete and saved 85 cents on a light bulb.

I purchased 1200 SQF of Pergo flooring together with the installation service. Couple of materials shortages delayed the installation but HD customer service called and explained the reason for the delay and had all the materials delivered in couple of days. I appreciate being kept informed all along without having to enquire about my order.

This location has the friendliest associates. Every aisle is very clean and well stocked. The seasonal merchandising is top notch, paint section always fills my needs and the outdoor plants has great selections for you landscaping desires. This store is the best! Thank you for all you do! I appreciate an excellent shopping experience every time.

I like the Escondido one better then others , I'm forming a relationship with many employees that help me with my various projects, so I hAve a go to person

Last 2 visits staff was beyond awesome

I bought 4 LG appliances Thanks to Mary!

If you have any plumbing questions or needs just find Dave. He's always very helpful and thoughtful and makes great suggestions.

All of the employees are friendly. Most of them are very knowledgeable about their department. If they don’t have an answer for me, they get the person who does.

I am a handicapped disabled veteran I walk with a cane. I Purchased 10 large bags of mulch and asked for help loading it from the cash register when I purchased it. After 10 minutes of waiting, nobody came so I asked the same cashier or help again and he said someone was coming Another five minutes went by and I noticed that same cashier closing the gates to the garden center and told me that someone was coming nobody ever came. I loaded it myself very very, very disappointed. This is the home depot that I frequent, but this experience has made me think twice about going back there

I visit this particular store frequently. The employees here always go above and beyond to be helpful, are super friendly, while being very efficient. They are masters of executing friendly conversation while working feverishly. Not an easy combination. Much appreciated.

I recently bought a new refrigerator at Escondido Home Depot, and the floor person (Monica) gave me all the time and attention I needed to make the right purchase for my situation.

Thankful for being attended to by staffs

Fertilize and pesticides

Looked for one plumbing item. I had instructions and picture. They keep saying Dave the guy in plumbing is one break than after waiting 45 minutes they said he left for the day!!! So after a hour someone gave me a part out of a linear drain box and told me this was what I needed. I explain there that was not it but took it and left after being there an hour and a half. Went to Lowe and bought what I needed.

This is one bunch of professionals! They went so far as to make sure my load was secure for transport, correct items purchased, exact amount of materials to complete the project! There are the best group of workers!!

There are a ton of places to shop at. The only reason I shop at this Home Depot location is due to their very flexible return policy. They let me return items never opened and in great shape whenever I want and do not hold to a three month limit.

Always great products helpful associates and competitive pricing

This store is a staple in the area. The employees working on the floor are great. The cashiers and returns staff are very rude and unwelcoming.

I've been using Home Depot for my home remodel and all home repairs for many, many years. I've tried other similar stores but have always returned to Home Depot. They have people all over the store to help you - even when it's not their area. They almost always have everything I need in stock. The plant area in the Escondido (west) store is SO good. All the plants are so healthy and well taken care of. The store is always clean and the employees are great. Love just shopping this store.