#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(760)735-4444

Rental Center

(760)735-4420

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1550 W Valley Pkwy

Escondido, CA 92029

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.5 out of 408 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (408)
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Showing 1-30 of 408 reviews
Friendly staff
I’ve shooed here several times. The staff is always friendly, the store clean, and items are easily found at the location noted in the app. Great place to get your home improvement items! And they have a lot of Halloween decorations right now!!!
by
    • Recommended
    Great Customer Service in the Garden Department
    I came in to buy 24 lavender plants that were advertised on sale. They were such a great buy that there was only one plant left by the time I got there. Angel worked with me to try and get more in. It took him a few weeks, and he called me regularly with updates. The plants arrived and are just beautiful. Product and customer service exceeded my expectations.
    by
      • Recommended
      CLEAN UP THE ABANDONED CAR
      please have the abandoned black sedan in your parking lot towed away. it's been sitting there for at least 4 months and it's and eyesore, AND it makes your store look bad.
      by
        Employees are always smiling, offering to help, very nice customer service
        I moved recently and bought a lot of odds and ends here. In hardware they were so helpful with advice on what screw or nail to use for what job. Very helpful!
        by
          • Recommended
          Great young man in customer service
          Returned a package of laminate flooring. Young man helped me bring the pack from my car, expedited the return and had a very friendly positive attitude. He even noticed my purple hearts, gold star family license plate and thanked me for my service
          by
            • Recommended
            Great customer service in appliances
            Look for Kevin in appliances. He quickly found the four major kitchen appliances I wanted and bundled them with delivery, installation and haul away services at an amazing price.
            by
              • Recommended
              Best electrical department of all Home Depots in the county.
              Victor is very knowledgeable about electrical products. The merchandise is unusually well presented and fronted.. On the downside, it is frustrating when merchandise, and even aisles, are relocated.
              by
                • Recommended
                Where did the employees that knew what they are doing go?
                Store #6612 is under staffed and uneducated in most areas.
                by
                  Home Depot ( Citibank) sucks
                  This review is not on the employees or the product. Everything at this store is good. My complaint is the home depot credit card that is through citibank. I have never heard of a check being held up for "review" for over ten days after paying my bill having a zero balance. MY ADVICE DON'T USE HOME DEPOT. CREDIT CARDS UNTIL THEY SWITCH FROM CITIBANK.
                  by
                    • Recommended
                    I needed 10 different hardware items - Vida is Awesome
                    I happened to run into the Store Manager, Vida, and she walked me through all purchases. What a pleasure.
                    by
                      • Recommended
                      Great Sale and Service
                      I recently purchased an induction stove during Labor Day, which was an awesome sale this year. The staff was great with assisting with the sale to setting up delivery. As always the service was great from the moment you walk in with greetings to the moment you leave…very clean and I consider one of the best Home Depot’s (#6612) in San Diego.
                      by
                        • Recommended
                        85cent savings
                        I spent 68 dollars on concrete and saved 85 cents on a light bulb.
                        by
                          Great service
                          I purchased 1200 SQF of Pergo flooring together with the installation service. Couple of materials shortages delayed the installation but HD customer service called and explained the reason for the delay and had all the materials delivered in couple of days. I appreciate being kept informed all along without having to enquire about my order.
                          by
                            • Recommended
                            Best Home Depot in San Diego North County
                            This location has the friendliest associates. Every aisle is very clean and well stocked. The seasonal merchandising is top notch, paint section always fills my needs and the outdoor plants has great selections for you landscaping desires. This store is the best! Thank you for all you do! I appreciate an excellent shopping experience every time.
                            by
                              • Recommended
                              Escondido home Depot
                              I like the Escondido one better then others , I'm forming a relationship with many employees that help me with my various projects, so I hAve a go to person
                              by
                                • Recommended
                                Great service
                                Last 2 visits staff was beyond awesome
                                by
                                  • Recommended
                                  Mary in Appliances was awesome and so helpful
                                  I bought 4 LG appliances Thanks to Mary!
                                  by
                                    • Recommended
                                    Great Service
                                    If you have any plumbing questions or needs just find Dave. He's always very helpful and thoughtful and makes great suggestions.
                                    by
                                      • Recommended
                                      Employees
                                      All of the employees are friendly. Most of them are very knowledgeable about their department. If they don’t have an answer for me, they get the person who does.
                                      by
                                        • Recommended
                                        No help for handicap
                                        I am a handicapped disabled veteran I walk with a cane. I Purchased 10 large bags of mulch and asked for help loading it from the cash register when I purchased it. After 10 minutes of waiting, nobody came so I asked the same cashier or help again and he said someone was coming Another five minutes went by and I noticed that same cashier closing the gates to the garden center and told me that someone was coming nobody ever came. I loaded it myself very very, very disappointed. This is the home depot that I frequent, but this experience has made me think twice about going back there
                                        by
                                          Employees are very helpful
                                          I visit this particular store frequently. The employees here always go above and beyond to be helpful, are super friendly, while being very efficient. They are masters of executing friendly conversation while working feverishly. Not an easy combination. Much appreciated.
                                          by
                                            • Recommended
                                            Great Personal Service
                                            I recently bought a new refrigerator at Escondido Home Depot, and the floor person (Monica) gave me all the time and attention I needed to make the right purchase for my situation.
                                            by
                                              • Recommended
                                              Satisfactory service
                                              Thankful for being attended to by staffs
                                              by
                                                • Recommended
                                                Excellent.
                                                Fertilize and pesticides
                                                by
                                                  • Recommended
                                                  Not knowledgeable
                                                  Looked for one plumbing item. I had instructions and picture. They keep saying Dave the guy in plumbing is one break than after waiting 45 minutes they said he left for the day!!! So after a hour someone gave me a part out of a linear drain box and told me this was what I needed. I explain there that was not it but took it and left after being there an hour and a half. Went to Lowe and bought what I needed.
                                                  by
                                                    Spirit of the season
                                                    This is one bunch of professionals! They went so far as to make sure my load was secure for transport, correct items purchased, exact amount of materials to complete the project! There are the best group of workers!!
                                                    by
                                                      • Recommended
                                                      Return policy
                                                      There are a ton of places to shop at. The only reason I shop at this Home Depot location is due to their very flexible return policy. They let me return items never opened and in great shape whenever I want and do not hold to a three month limit.
                                                      by
                                                        • Recommended
                                                        My DIY source
                                                        Always great products helpful associates and competitive pricing
                                                        by
                                                          Great department staff
                                                          This store is a staple in the area. The employees working on the floor are great. The cashiers and returns staff are very rude and unwelcoming.
                                                          by
                                                            Home Depot is GREAT!
                                                            I've been using Home Depot for my home remodel and all home repairs for many, many years. I've tried other similar stores but have always returned to Home Depot. They have people all over the store to help you - even when it's not their area. They almost always have everything I need in stock. The plant area in the Escondido (west) store is SO good. All the plants are so healthy and well taken care of. The store is always clean and the employees are great. Love just shopping this store.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 408 reviews

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