Very Poor customer service. No one wants to help you and after making my purchase at the pro desk they made me walk back down to the main entrance to leave the store. Would not shop here if there was some where that offered what I needed. The store is never stocked and if the merchandise is in the store no one wants to get it down for you.
The Home Depot
Contact Us
Main:
(907)451-9003
Pro Desk:
(907)450-2604
Tool Rental:
(907)450-2610
Store Hours
- Mon-Sat: 6:00am - 8:00pm
- Sun: 7:00am - 8:00pm
See What's Happening in Your Store
Your Local Ad
378.00
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449.10
549.00
- Buy Online Pick Up in Store
- Buy Online Deliver from Store
- Kitchen Showroom
- Propane Exchange
- Tool Rental
- Key Cutting
Trending In Your Store
Did you know?
This store helps divert waste from landfills by accepting CFLs, lead acid batteries, rechargeable batteries, and plastic plant pots for recycling
This store recycles all shrink wrap, contributing to the 780 million pounds that The Home Depot sold to Trex last year. This is used to manufacture composite decking, bringing us one step closer to a circular economy.
LED lights in your local store helped save on energy consumption by 98 million kilowatt hours last year. Many stores also participate in renewable energy initiatives like solar and wind.
The Home Depot's core values are based on doing the right thing for our customers and associates, and this commitment extends beyond our stores to our communities and the environment. We are your partners in environmental sustainability. Learn More.
Store Details
Welcome to your Fairbanks Home Depot. We're ready to guide you to everything you need to start your next project.
Whether you're looking for Hampton Bay patio sets or electrical supplies, your favorite hardware store has you covered. Our experienced associates can help you find exactly what you need for your DIY project. Download our Home Depot product locator app and talk or chat with an online associate to get immediate assistance. We make home improvement easy from every angle.
At Home Depot, community involvement is important to us. In 2018, The Home Depot Foundation pledged a total commitment of half a billion dollars to veteran causes by 2025. We also cover a wide variety of topics in our DIY workshops, where the focus is hands-on learning and providing you with expert advice to complete your project.
You can find us southwest of the intersection of AK-2 and the Johansen Expressway, off Old Steese Highway, near the Walmart. We look forward to seeing you in our aisles.
Your Fairbanks Store Team
Has COVID-19 impacted The Home Depot store hours?
We're temporarily adjusting store hours to better serve customers and communities in response to COVID-19. Please check your local store for the most current operating hours.
What additional precautions is The Home Depot taking in light of COVID-19?
The adjusted hours give stores the ability to staff appropriately and provide additional time to restock shelves and perform cleaning. As part of our normal practice, our stores and other facilities are cleaned and sanitized daily. Following guidance from the Centers for Disease Control and Prevention (CDC), we've increased the frequency of cleaning and general hygiene maintenance in stores and other locations. We've also stepped up our efforts to disinfect high-traffic and high-touch areas like self-checkout, door handles, and bathrooms, as well as posting signage about handwashing and other preventative actions.
We're promoting social distancing in our stores and distribution centers, which includes stores limiting the number of customers inside at any given time. In addition to training our associates on social distancing, we've placed distancing markers at some of our checkout counters and are making overhead announcements on our store PA systems asking customers to practice social distancing.
We're promoting social distancing in our stores and distribution centers, which includes stores limiting the number of customers inside at any given time. In addition to training our associates on social distancing, we've placed distancing markers at some of our checkout counters and are making overhead announcements on our store PA systems asking customers to practice social distancing.
Is The Home Depot Fairbanks hiring?
As an essential retailer, we're hiring seasonal associates in Customer Service/Sales, Store Support, Freight, and Merchandising. We’re taking measures to keep our associates and customers safe, including providing face coverings and gloves, limiting the number of customers in stores at one time, promoting social and physical distancing practices, and implementing additional cleaning measures to sanitize facilities. Apply now. The Home Depot® is an Equal Opportunity/M/F/Vet/Disabled Employer.
Does The Home Depot Fairbanks offer curbside pickup?
We deliver curbside – order online for convenient store pickup daily until 6 p.m. Here's how:
- Buy Online and choose the "Store Pickup" option on the product page or in your cart.
- Once your order is processed, you'll receive an email or text message letting you know that it's ready to pick up.
- Go to designated Curbside Pickup location at The Home Depot store you selected, call the phone number included on your email or text notification and request Curbside Pickup. Remember to bring your identification.
88%
Of Customers
Recommend This Store
221 of 250 reviews
Star Rating
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German
Very Poor customer service. No one wants to help you and after making my purchase at the pro desk...
May 21, 2020
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Joe
Thank you Home Depot For given me the opportunity, As my experience at the store was great ...
April 29, 2020
Thank you Home Depot For given me the opportunity, As my experience at the store was great so there for I have nothing to share but this. My the Lord our God Bless you all and the families of Home Depot thank you.
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John
Store appears disorganized and chaotic. Lots of employees but hard to get help No one answered ph...
April 18, 2020
Store appears disorganized and chaotic. Lots of employees but hard to get help No one answered phone when I called While being helped.. employee answers phone in middle of me talking!! Rude. What Happened to customer service??
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Ak
Had surgery 5weeks ago and can’t lift anything. A lady in appliances help me get the salt I need ...
March 15, 2020
Had surgery 5weeks ago and can’t lift anything. A lady in appliances help me get the salt I need for my water softener. She asked if I needed anything and help me get a air purifier I saw. She then help me to the front registers. She couldn’t load my truck but found a young man to help me. Great customer service. I wish I could remember their names. While waiting for her to get a cart I was asked by 2 other employees if I needed help. Really appreciate the awesome customer service.
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grace
great help at checkout
March 11, 2020
great help at checkout
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alaskadhere
The Home Depot app makes it easy to find items and when you can't find it someone is ready to hel...
March 02, 2020
The Home Depot app makes it easy to find items and when you can't find it someone is ready to help! In fast and good customer service.
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alaska
store is easy to get around
March 02, 2020
store is easy to get around
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Aurora
Sherry at the pro desk is amazing always willing to help when I come in and is very knowledgeable
March 01, 2020
Sherry at the pro desk is amazing always willing to help when I come in and is very knowledgeable
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