#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(704)833-1305

Rental Center

(704)833-1302

Store Hours

Mon-Tue:
6:00am - 9:00pm

Wed:
6:00am - 6:00pm

Thu:
9:00am - 8:00pm

Fri:
6:00am - 9:00pm

Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

2870 E Franklin Blvd

Gastonia, NC 28056

map preview
Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 778 reviews
91%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (778)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 778 reviews
Our lawn needed to be over-seeded this Spring so I visited Home Depot for advice and to purchase ...
Our lawn needed to be over-seeded this Spring so I visited Home Depot for advice and to purchase seed. "John" proactively approached me in the Garden Center and provided the needed advice for the challenges we face in the hot, dry summers of North Carolina Piedmont. I got good advice and was quickly on my way. That left me plenty of time to over-seed, rake, and water.
by
  • Verified Purchase
  • Recommended
Yes, Spring has Sprung here in the Carolinas. It is back to Home Depot again and again for garde...
Yes, Spring has Sprung here in the Carolinas. It is back to Home Depot again and again for gardening supplies. As I come and go with my companion golden retriever dog, "Rambo" we generate smiles and friendly hellos for Rambo and me by Home Depot associate, "Rodi" who seems to float around stocking new seasonal items Rodi seems quick to lend a hand when needed, in loading my cart with heavy bags of mulch and landscape block. Always a courteous and friendly staff!
by
  • Verified Purchase
  • Recommended
Curtis your employee is very curtious and happy to help you find what you need and will also dire...
Curtis your employee is very curtious and happy to help you find what you need and will also direct you and go with you to find what you need or even order for you the product if you do not have it in store. He always speaks to you when you come in. Just makes my day.
by
  • Verified Purchase
  • Recommended
Spring has almost sprung, so it is back to Home Depot for early spring gardening supplies! The c...
Spring has almost sprung, so it is back to Home Depot for early spring gardening supplies! The customer service staff is always smiling when I walk into the store with my golden retriever companion dog, "Rambo". Home Depot staffers, "Libby", "Sue", "Marcie", and "Joann" exchange smiles with all their human customers ... but always greet "Rambo" by name on every return trip. Home Depot is a friendly shopping experience!
by
  • Verified Purchase
  • Recommended
Great employees at this store. Always helpful. Good supply of everything that I've been shopping...
Great employees at this store. Always helpful. Good supply of everything that I've been shopping for.
by
  • Verified Purchase
  • Recommended
Another rainy day is not a problem when picking up building materials at Home Depot because they ...
Another rainy day is not a problem when picking up building materials at Home Depot because they offer a "roof-covered loading area" that I have not found elsewhere.
by
  • Verified Purchase
  • Recommended
We like going to Home Depot they are friendly they stand behind all of their products. We always ...
We like going to Home Depot they are friendly they stand behind all of their products. We always find what we are looking for, they always have enough people there to help you when you need help! I love the garden time flowers are my favorite they always have a great selection of them which keeps me happy!
by
  • Verified Purchase
  • Recommended
If you appreciate excellent customer service this is definitely the store to shop! Store is clea...
If you appreciate excellent customer service this is definitely the store to shop! Store is clean and easy to shop for your product.
by
  • Verified Purchase
  • Recommended
When I shop Home Depot for concrete mix for small repair jobs, appreciate the regular offer to ge...
When I shop Home Depot for concrete mix for small repair jobs, appreciate the regular offer to get assistance in loading my vehicle. Pro Counter Cashier, "Betty", asked Home Depot "loader", Alan, to give me a hand loading my heavy concrete bags into my vehicle. Good customer service!
by
  • Verified Purchase
  • Recommended
I was shopping this day for more concrete block to extend my landscape wall. Home Depot building...
I was shopping this day for more concrete block to extend my landscape wall. Home Depot building materials department always seems to be brimming with broad selection, deep inventory, and good prices. When it came to loading my vehicle, the "loader," Alan, stepped right up and offered to help load my vehicle. Greatly appreciated! Good experience.
by
  • Verified Purchase
  • Recommended
On a trip to pick up another load of concrete block to repair my (sometimes dry) rainwater culver...
On a trip to pick up another load of concrete block to repair my (sometimes dry) rainwater culvert, I was accompanied by my companion golden retriever dog, "Rambo". As we shopped, Rambo put smiles on the faces of the Home Depot staff and many customers too. Paint Counter associates, Terry and Karl, said, "thanks for bringing Rambo. He brightens our day." I like the friendly staff. They make shopping enjoyable.
by
  • Verified Purchase
  • Recommended
Repeat trips to Gastonia, NC Home Depot for concrete block are pleasant because my companion gold...
Repeat trips to Gastonia, NC Home Depot for concrete block are pleasant because my companion golden retriever dog, "Rambo" is always welcomed by Home Depot associates. He wags and smiles and associates smile right back. Their friendliness makes the repeated shopping trips pleasant. Customer Service associates Libby, Marcie, Robin, Joann are consistently friendly.
by
  • Verified Purchase
  • Recommended
Great place with excellent customer service!
Great place with excellent customer service!
by
  • Verified Purchase
  • Recommended
Today's chore list included bird food, more concrete block for a wall under construction, and a r...
Today's chore list included bird food, more concrete block for a wall under construction, and a replacement door trim piece. Home Depot was my one stop shop. Fast and easy trip. My companion golden retriever dog, "Rambo", accompanied me as I made my way through the store and shopped. Home Depot associates, Betty, Vickie, Melisha, Jim, Drew, Mac, Rodi, Joann, Jeff, Glenn, Libby, and Sue, all exchanged smiles and greetings with Rambo and me. Good friendly shopping experience.
by
  • Verified Purchase
  • Recommended
Service is absolutely terrible! Your own your on if you need anything.
Service is absolutely terrible! Your own your on if you need anything.
by
  • Verified Purchase
While adding decorative trim to our home's front entry, I needed dimensional lumber and always fi...
While adding decorative trim to our home's front entry, I needed dimensional lumber and always find a broad and value-priced selection at Home Depot! My companion golden retriever dog, "Rambo" again joined me on this easy, quick shopping trip. I quickly found the dimensional lumber needed and Rambo enjoyed greeting the Pro Counter sales associates of Kaela and Ariel, as we paid for our purchase. Always find a friendly and welcoming staff at our Home Depot!
by
  • Verified Purchase
  • Recommended
I am extending a landscape wall and I turn to Home Depot for right-priced materials on my open-en...
I am extending a landscape wall and I turn to Home Depot for right-priced materials on my open-ended project. The wall keeps growing longer. On my repeated trips for more materials, the store staff is friendly and welcoming to me and my companion golden retriever dog, "Rambo." The customer service staff always says "hello Rambo" and Rambo gives them tail-wags and big smile. The Customer Service staff of Libby, Joann, and Sue are friendly and welcoming.
by
  • Verified Purchase
  • Recommended
Great proactive Home Depot associates: While building a concrete wall, Home Depot is the place I...
Great proactive Home Depot associates: While building a concrete wall, Home Depot is the place I turn to for right-priced block and wall cap concrete block. While preparing to lift and load my concrete block onto my cart, lumberyard associate, Glenn, immediately offered to help lift and load. When I paid for my materials at the Pro Counter checkout, "the loader", Alan, offered to help load my concrete block into my vehicle. Great customer service! Very appreciated!
by
  • Verified Purchase
  • Recommended
I shopped for concrete block, found plenty of it and at a value-price at Home Depot. My companio...
I shopped for concrete block, found plenty of it and at a value-price at Home Depot. My companion golden retriever dog, "Rambo" and I found the staff to be helpful and very friendly to Rambo. Smiles all around! Another satisfying shopping experience at Home Depot.
by
  • Verified Purchase
  • Recommended
Walked in, employee led me right to the item that I was looking for, I was in and out of the stor...
Walked in, employee led me right to the item that I was looking for, I was in and out of the store in less than 15 minutes
by
  • Verified Purchase
  • Recommended
On a routine shopping trip to pick up some cypress mulch to touch up the landscaping, I found Hom...
On a routine shopping trip to pick up some cypress mulch to touch up the landscaping, I found Home Depot always has a good supply and value prices. My golden retriever companion dog, "Rambo" enjoys walking through the store -- starting with a mutual greeting by the friendly customer service team, giving a "hello" to the paint counter team, then past smiling lumberman in the lumber area... and finally checking out near the busy pro-counter team. Good prices and friendly customer service!
by
  • Verified Purchase
  • Recommended
Staff is always friendly and welcoming as I enter our local Home Depot store with my companion go...
Staff is always friendly and welcoming as I enter our local Home Depot store with my companion golden retriever dog, "Rambo". I shopped for garden supplies in the rather well stocked department even in winter. Customer Service counter team of Marcie, Robin, Sue, Joann, and Tami are always friendly and helpful. As a bonus, they exchange warm greetings with companion, "Rambo" bringing smiles all around.
by
  • Verified Purchase
  • Recommended
Excellent customer service. Thank you Tammy!
Excellent customer service. Thank you Tammy!
by
  • Verified Purchase
  • Recommended
Wild song birds need a little help in the winter to stay well fed. Home Depot garden supply depa...
Wild song birds need a little help in the winter to stay well fed. Home Depot garden supply department is always well stocked with bird feed, suet and related supplies for one stop shopping! My golden retriever dog, "Rambo", accompanies me to Home Depot and always exchanges happy greetings with the customer service desk team. There were smiles all around for the friendly welcoming team of Libby, JoAnn, Marcie, and "Rambo".
by
  • Verified Purchase
  • Recommended
Home Depot always seems to have the bits and pieces of trim and connectors that enable me to quic...
Home Depot always seems to have the bits and pieces of trim and connectors that enable me to quickly find and finish-off my electrical and wood trim projects. Good broad selection! My companion golden retriever dog, "Rambo" also enjoys shopping and greeting the Home Depot sales associates at the customer service counter and pro counter. Today was another easy, fruitful, friendly shopping experience at our town's Home Depot!
by
  • Verified Purchase
  • Recommended
The Pro Desk team is awesome to work with - top notch service & products.
The Pro Desk team is awesome to work with - top notch service & products.
by
  • Verified Purchase
  • Recommended
I went to find a receptacle and light switch for my shop. I could not find what i needed. Then an...
I went to find a receptacle and light switch for my shop. I could not find what i needed. Then an employee named Ivory came and helped me. He showed me a more simple solution to my problem. Cheaper one too! Glad I came here. HD needs a few more of him.
by
  • Verified Purchase
  • Recommended
The store is well kept up but most of all Maurice in plumbing helped me by getting price of item ...
The store is well kept up but most of all Maurice in plumbing helped me by getting price of item taking me to customer service and having them re-ring due to item being advertised wrong but Marcia took good care of me in customer service as well. Thank you both
by
  • Verified Purchase
  • Recommended
If you like to shop in a store filled with knowledgeable, friendly, professional and personable a...
If you like to shop in a store filled with knowledgeable, friendly, professional and personable associates then this is the store for you! The store is clean and organized. The associates here are ready and eager to help you (they don't run away as do many other stores associates). My experience here was leaps and bounds more successful and enjoyable than the other local Home Improvement store experience!
by
  • Verified Purchase
  • Recommended
My husband and I have been shopping here since 1980 seems like yaw always have what we need ,the ...
My husband and I have been shopping here since 1980 seems like yaw always have what we need ,the people are so friendly and we alway recommend yaw to other people we send yaw customers all the time yaw are convenient and are close to were we live,very clean store ,very organized, we love Home Depot .people speak to ya, and ask if we found everything all right.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 778 reviews

Nearby Stores

Find Another Store

14310 Rivergate Parkway

Charlotte, NC 28273

13.80 mi

Pro Service Desk

(704)587-3082

Mon-Tue: 6:00am - 9:00pm

Wed: 6:00am - 6:00pm

Thu: 9:00am - 8:00pm

Fri: 6:00am - 9:00pm

Sat: 6:00am - 9:00pm

Sun: 8:00am - 8:00pm

4750 South Boulevard

Charlotte, NC 28217

15.42 mi

Rental Center

(704)529-4368

Pro Service Desk

(704)529-4362

Mon-Tue: 6:00am - 9:00pm

Wed: 6:00am - 6:00pm

Thu: 9:00am - 8:00pm

Fri: 6:00am - 9:00pm

Sat: 6:00am - 9:00pm

Sun: 8:00am - 8:00pm

10210 Centrum Pkwy

Pineville, NC 28134

18.35 mi

Rental Center

(704)541-4350

Pro Service Desk

(704)541-4333

Mon-Tue: 6:00am - 9:00pm

Wed: 6:00am - 6:00pm

Thu: 9:00am - 8:00pm

Fri: 6:00am - 9:00pm

Sat: 6:00am - 9:00pm

Sun: 8:00am - 8:00pm