#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(713)454-6503

Rental Center

(713)454-6510

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

6810 Gulf Freeway

Houston, TX 77087

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.4 out of 376 reviews
85%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (376)
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Showing 1-30 of 376 reviews
World Class customer Service
The store was mostly well organized. The most positive thing I can say is that Customer Service has improved significantly in recent years compared to years past, and ALL the Associates take time to understand our needs and go out of their way to help. Wonderful! Can't ask for more. I hope you pay them well!!
by
  • Pro
  • Recommended
Great Experience every single time.!!
The store is clean and things are where they belong. I love being able to walk in and walk out. I shop here more than most men. LOL
by
  • Pro
  • Recommended
Tile job
This prices beat Lowe's prices that's why I always prefer the home depot stores because always find any tool that I want and Lowe's never have nothing
by
    • Recommended
    chains
    So so needs more stock of chains for what they sale.
    by
      • Recommended
      Pleasant experience.
      It's been a while since I've needed to shop at Home Depot. Today's experience was awesome! Clean store and everyone was MORE than helpful. Special thanks to Delores, her sweet Manager, my cashier Debbie and Hildaga (may have name spelled incorrectly). I got in, received help locating my items and best of all, NO LINES upon checking out. I look forward to shopping their again (soon)
      by
      • Pro
      bom digity electrical lady ( employee)
      lady in electrical is always so pleasant, knows where Everything is in this department, Always in a great mood, I apologize I don't know her name, older, white ish hair & gray, wears glasses, usualy has her knee pads on, tremendous lady
      by
      • Pro
      • Recommended
      EXCELLENT SHOPPING EXPERIENCE
      Product I required was available. Sales associate was very helpful in explaining how to apply product.
      by
      • DIY
      • Recommended
      GREAT CUSTOMER SERVICE
      I WANT TO RECOGNIZE MR. FRED IN KITCHENS AND ILSE IN KITCHENS ALSO WHO HELP US VERY MUCH ON OUR VISIT .... ILSE PROVIDE MORE THAN 30 MIN OF HER TIME HELPING ME FIND THE RIGHT KITCHEN CABINETS I WAS GOING TO NEED. WITH ALL HER PATIENCE AND HARD WORK SHE IS A GREAT CUSTOMER SERVICE PROVIDER, A+ HER BILINGUAL SKILLS . MR. FRED AT THE END OF OUR SHOPPING HOUR HE HELP US TO DO OUR INVOICES AND CARRY MY HEAVY MERCHANDISE TO THE REGISTRAR AND TO MY CAR . HE HELP ME UPLOAD THE HEVY MERCHANDISE FOR ME . . THANKYOU VERY MUCH FOR A GREAT SERVICE FRED & ILSE.
      by
      • DIY
      • Recommended
      1 found this review helpful
      My Home Depot
      I normally visit the Gulfgate Store daily and I really enjoy shopping there. Most of the associates are friendly and knowledgeable. I rarely have a problem that they can't help me with.
      by
      • Pro
      • Recommended
      A store with very helpful staff
      I have never had bad service at my local store at Gulfgate Mall. It can sometimes be hard to find an associate in the aisles, but once you find one they will take you where you need to be and go out of their way to be helpful. I have had cashiers walk across the store and back to get my transaction completed, even when she should have clocked out. Friendly, nice people.
      by
      • DIY
      • Recommended
      Lost
      I could not find what I was looking for and the associate was not helpful.
      by
        Great store experience
        The two associates that help me was great thanks to tequila and kayla
        by
        • DIY
        • Recommended
        very disappointed with management
        No one in departments when looking for items. Too many people around but no one to assist. Cashiers available but inform the can not leave area calls to overhead paging ignored
        by
          not satisfied
          I don't like that they don't give the 5% discount when using the home depot card at this location it should be consistent everywhere
          by
            Great store experience!
            Our visit to this store was a great experience. We received help and the employees were all extremely nice to us. Totally recommend this store!
            by
              • Recommended
              Very Helpful Very Nice
              I have been to other Home Depots and The Gulf gate location is always so clean and well stocked. I usually stop there in the AM. The employees are very helpful and friendly. I have had to purchase electrical supplies lately and a very nice young man has always helped me. His name is Terry Bates. He is very knowledgeable in that field. I wish that my Home Depot in Pasadena had him there. Sometimes you just have to go out of your way for the customer service so that you have a nice experience spending your money. Thank you Gulf Gate store
              by
              • DIY
              • Recommended
              Enjoyable shopping experince
              This store was clean, neat and well managed I enjoyed my shopping visit, .Found every thing I needed
              by
              • Pro
              • Recommended
              Great store experience
              Pro Desk is knowleageble, knows where all of the items are and electrical department always there to help us find the items were are looking for.
              by
              • Pro
              • Recommended
              VERY SATISFIED CUSTOMER
              I was very satisfied with my experience at Home Depot as I always am. The employees were all very helpful and friendly.
              by
              • DIY
              • Recommended
              Wonderful store/phone experience
              I was very happy with the help my mother received while shopping for a hot water tank to include the service I received over the phone with the purchase. The associate was quick, professional and extremely helpful. I have always been a home depot shopper but now my mother is also after this experience. Thank you! T, Spanaway, Washington
              by
                • Recommended
                plumbing magic
                the plumbing department employee (female) was amazing & helpful, prior to her an employee walked by & said he would find me a plumbing dept person, kudo's to both these people
                by
                  • Recommended
                  1 found this review helpful
                  I like the store
                  I like this store and it has a lot what you looking for and it's a big store you will get turn around if you don't know the store and know where to go to find what you looking for you might would like to get assitance so someone can help you what you looking for
                  by
                    • Recommended
                    Good experience!!!
                    I usually shop around with our electrical parts vendors but home depot was cheaper and easier for me to go pick up materials.
                    by
                      Great Store Experience!
                      My experience when purchasing my new range was extremely pleasant. The sales person was just so helpful which made all the difference in how comfortable I felt with making my final decision to proceed with the purchase.
                      by
                      • Recommended
                      1 found this review helpful
                      One of the roughest and seadiest HD Stores ever visited
                      HD Continues to do nothing about the loitering men in the parking lot trying to find work. I do not feel safe in the parking lot and always worried my truck will be broken into. This store is in a very rough part of town and unfortunately close to my office at work. If I can go to Lowes which is close by, much cleaner and no loitering men in the parking lot.
                      by
                      • Pro
                      Clean store and nicely organized!
                      Having never been in this particular HD I still able to navigate easily to the plumbing department. Sales Associate pointed me to the replacement shower heads. Nice selection in styles and pricing. I selected 2 different one and bought both.
                      by
                      • DIY
                      • Recommended
                      GREAT EXPERIENCE
                      THE GULFGATE LOCATION IS NUMBER 1 FOR COURTEOUS, PROMPT, HELPFUL, KNOWLEDGEABLE EMPLOYEES. I FEEL THAT THE STORE REFLECTS THE MANAGER. I INFORMED THE MANAGER PREVIOUSLY ABOUT THE POWER CARTS THAT WERE RAGGEDY AND NOT WORKING. AT TIMES I NEED ASSISTANCE IN WALKING. 2 WEEKS LATER, THERE WERE ALL NEW CARTS AND IT SEEMED THAT SOMEONE NOW HAS THE RESPONSIBLITY TO SEE THAT THEY ARE CHARGED AT ALL TIMES. IT MADE MY SHOPPING EXPERIENCE BEAUTIFUL. MADE ME ANXIOUS TO GO BACK. CUSTOMER SERVICE IS AND AWAYS WILL BE WHAT DRAWS CUSTOMERS TO A BUSINESS.
                      by
                      • DIY
                      • Recommended
                      We enjoy going to Home Depot because we can do all our shopping in one place. Home Depot is a one stop shop. keep up the good work.
                      The Store is very clean and easy to find what you want
                      by
                        • Recommended
                        In and Out
                        I was in and out of the store in no time. I went straight to where I needed to go, got my stuff, did self checkout and was done in 10 min.
                        by
                        • DIY
                        • Recommended
                        Great help from the staff
                        I received excellent help from the store associate. The knowledge the associate had made me feel confident I was purchasing the right items for my project.
                        by
                        • DIY
                        • Recommended
                        Showing 1-30 of 376 reviews

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