#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(716)821-6404

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

4405 Milestrip Rd

Buffalo, NY 14219

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 325 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (325)
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Showing 1-30 of 325 reviews
Extremely Helpful Associates
Three associates asked me if I needed help finding something. They directed me to exactly what I was looking for (I couldn't find the product in a different store). Got exactly what I came for and the price was great.
by
    • Recommended
    Satisfied Again
    The store always has what I need for a project, a gift, or what is advertised on sale. The associates are always helpful no matter what section of the store is entered...gardening, plumbing, seasonal, flooring, etc. It is also a wonderful browsing experience, when I have time to go up and down the aisles, seeing what is carried in the store for possible future purchases.
    by
    • DIY
    • Recommended
    Great store experiance
    The store was clean, online pick up area was easy to find
    by
    • DIY
    • Recommended
    I could not find any help. Your cashier was very nasty and smart mouth
    I did not need help but at the check out like I said Carla was snippy and rude. She told me not to put my wallet at her face?
    by
    • DIY
    1 found this review helpful
    gift shopping
    the clerk was helpful in finding the correct gift tool that I was trying to find, and I hit the check out line just right time to walk right up as the next customer.
    by
    • DIY
    • Recommended
    Awesome experience
    Great customer service! Clean store & good prices. Would definitely go again
    by
    • Recommended
    Satisfaction Guaranteed
    My experience at Home Depot was exceptional. The associate gave me the time and attention I needed while making my decision to purchase a suite of appliances. Top notch customer service! Thank you Jane and Home Depot! I'll be back for sure! P.S. After price shopping, Home Depot came in on top!
    by
      • Recommended
      wonderful store experience
      The store was clean, well lite and was very easy to find products I was looking for. Customer service was easy to find and very helpful.
      by
        • Recommended
        Good resource
        Staff wa extremely helpful & kind... Edpecially on Black Friday !!
        by
          • Recommended
          Store experience pretty good!
          The store was clean. Products were easy to find. Sales associate was extremely helpful. However, delivery time for our product is a little too long.
          by
            • Recommended
            Best Floor Employee
            I was very impressed with the customer service I received from your Associate. Her knowledge, patience and positive attitude provided the solution to my problem. I would recommend the Associate over the Store.
            by
            • Pro
            • Recommended
            Hot Water Tank Replacement
            I knew what hot water tank was needed by choosing it earlier online. When we got to that section it was readily available with a flatbed cart close by. We didn't need to find an associate for help; check was quick and effortless.
            by
            • Recommended
            Fantastic associate experience
            Very happy with our associate experience, Joseph Rivera. He was a pleasure to have him wait on us.
            by
              • Recommended
              Always helpful
              Home Depot associates make it easy to do jobs around the house that would otherwise would cost a lot more money to hire someone to do , often giving me step by step instructions-- very helpful!!!
              by
                • Recommended
                very helpful and clean
                everyone was polite and helpful . I recommend this store to everyone
                by
                  • Recommended
                  Great Store Experience
                  The store was clean and the staff friendly. The service I received by an associate at the paint desk was great! I was led right to the product I needed. Saved me tons of time!
                  by
                  • DIY
                  • Recommended
                  Excelente store to shop
                  I was very happy with everyone there, very clean and friendly
                  by
                    • Recommended
                    Great Service
                    The staff is very friendly and they possess a vast knowledge of inventory, right tools for the job and the correct replacement parts.
                    by
                      • Recommended
                      Great shopping experience!
                      Sales associate was extremely knowledgable and helpful. She made our experience easy and not stressful at all.
                      by
                      • DIY
                      • Recommended
                      Great store, great location
                      The store was clean and I found exactly what I was looking for along with a few other things that caught my eye. Such as Hiacynth bulbs.
                      by
                      • DIY
                      • Recommended
                      Great Store Experience
                      Extremely Pleased With The concern the associate showed me
                      by
                        • Recommended
                        In Out No Problems
                        In Out No Problems, Walked in associate directed me to my product, Associate used his Knowledge to help me make the best purchase. Every thing worked out great. I would have had the wrong part if it was not for the help I received.
                        by
                          Great Store!!!
                          The help and prices were exceptional! I would recommend this store to anyone!
                          by
                            • Recommended
                            Shopping was a pleasure.
                            Of all the stores I have shopped at, this one was by far the best experience with the helpfulness, friendliness, and courtesy of the associates. Paint center was quick and employee was very patient. Flooring department was pretty much self explanatory.
                            by
                            • DIY
                            • Recommended
                            Review of Home Depot
                            I was looking for carpeting and the associate that helped me was very knowlegeable and helpful. She guided me to the exact type of carpet that I needed. I was also surprized that the carpeting was not as expensive as I imagined it was going to be and I also have a store promotion that will save me money. All in all, a pleasant experience.
                            by
                            • DIY
                            • Recommended
                            Great Associates - Satisfied Customer
                            Store associates were very helpful and friendly. Found what I needed quickly and was in and out, completely satisfied.
                            by
                            • DIY
                            • Recommended
                            great store
                            I always find what I'm looking for. The store associates are always very friendly and knowledgeable
                            by
                            • DIY
                            • Recommended
                            Great Mom experience
                            2 female associates offered a chair to sit in as they passed by me. I was feeding my 5 week old son standing up when they passed me. Thought it was very considerate and as a mother, will bring me back to the store. I just wish I remembered the ladies names.
                            by
                            • DIY
                            • Recommended
                            Great customer service!
                            The associates very very helpful. I got through the check-out very quickly and the loader was there right away to push my cart and load my vehicle.
                            by
                            • DIY
                            • Recommended
                            great store
                            i was debating on what tool manufacturer to buy, a sales acsociate gave me pros and cons on diffrent companys i decide to stick with dewalt mainly because i had good sucses in the past with my corrdless products , everyone i dealt with was curtious and professional, i would recemend this store to everyone
                            by
                            • DIY
                            • Recommended
                            Showing 1-30 of 325 reviews

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